Customer Reviews for Verde Valley Honey
(U-Haul Neighborhood Dealer)

135 comentarios

3100 E Beaver Creek Rd   Rimrock, AZ 86335

(928) 202-3224

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 5 p. m.
  • Dom.: cerrado
Horario especial
  • 9/5/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(928) 202-3224

3100 E Beaver Creek Rd
Rimrock, AZ 86335

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 5 p. m.
  • Dom.: cerrado
Horario especial
  • 9/5/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Jim was very and helpful.

Richard K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aldo S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas P. 
Clasificación:
5.0

Both sides were great

michael C. 
Clasificación:
5.0

First trailer we hooked up to had malfunctioning right turn signal. wasted a good amount of time changing wire connector and retesting all lights. Owners of this location were amazing! Very upset about final bill but unfortunately have no written or email correspondence to prove that I was given a rate of $7.95 a day to compensate for the inconvenience of picking up two days before I actually needed the trailer as well as picking up at a location 40 minutes away from my home. Rate was also provided to me due to an advertisement that is still being shown at the 19th ave and Bell road location in phoenix az advertising one way rentals for 1/2 price on one way rentals of 5x8 trailers.

Jodi F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harry Y. 
Clasificación:
1.0

Although my reservations were confused, and split into two contracts (truck/transporter) they were very helpful, and gave excellent service.

TERESA R. 
Clasificación:
5.0

Keep more trucks there, they do a very good work at that location. Gracias

PETER W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruno N. 
Clasificación:
5.0

John always has the equipment we need, and it is in excellent condition. His service is superb, his location is so convenient we can not imagine utilizing any other dealer.

Gordon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary C J. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM S. 
Clasificación:
5.0

The only thing I don't like is that you don't have trailer jacks, lifting the trailer off of my hitch is an unpleasant experience. Other than that everything was great.

JOSHUA D. 
Clasificación:
4.0

Very nice experience with professional people.

ALLAN B. 
Clasificación:
5.0

The app needs a lot of work it was slow and glitchy. I have to keep closing it and start over a lot.

Francisco G. 
Clasificación:
3.0

The mobile app did not work, I had to get the facilitator to open up outside their normal hours.

TIMOTHY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle N. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allan W. 
Clasificación:
5.0

Such a great experience helping us navigate renting a uhaul. Something we haven't ever done. Just a very personal approach to everything we experienced.

SUSAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN Z. 
Clasificación:
5.0

John at the Honey Hole is awesome! He goes above and beyond for his customers!

MARK T. 
Clasificación:
5.0

I had to drive 23 miles to get to this location. I would be more happy if I could have used the U-Haul station located 2 blocks from my home.

Gary J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD R. 
Clasificación:
5.0

The Rimrock Staff were absolutely perfect.

JASON A. 
Clasificación:
5.0

El cliente no dejó un comentario.

WALTER C. 
Clasificación:
5.0

Excellent place to rent, just really great people who know what they are doing.

Thomas W. 
Clasificación:
5.0

Excellent service Thank You!

SHERMAN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Madison H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER F. 
Clasificación:
5.0

No improvements necessary!! John was really interested in customer satisfaction. Very nice! Thanks John, Todd Holbrook

TODD H. 
Clasificación:
5.0

uhaul needs to do a much better job at making sure their inventory is correct on their website when booking. I booked a unit that was supposedly available, but had to change my plans due to the technology not being accurate. That was pretty frustrating.

Stephen H. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer C. 
Clasificación:
5.0

You need to provide per the contract . Don't write a contract if you do not have the equipment. The Reno, NV store on 4th street was a pleasure and the store in Rim Rock , AZ was also a pleasure

THOMAS S. 
Clasificación:
5.0

Again l, the guy at the drop off location was super helpful and friendly. He unhooked everything, asked how the trailer worked, etc... a positive and friendly person. Will go back here to rent for my return trip.

Gregory G. 
Clasificación:
5.0

Love this location, service and personnel!

Kathy M. 
Clasificación:
2.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANICE B. 
Clasificación:
5.0

Awesome personnel and experience! Thank you!

Kathy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY G. 
Clasificación:
4.0

John was very helpful .

ABEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim K. 
Clasificación:
5.0

Everything was very good and professional

GARY B. 
Clasificación:
5.0

Friendly dealer and very helpful.

Stacey C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD L. 
Clasificación:
5.0

The truck and rental location was fine. U-hauls billing dept. sucks though. Today I was charged .$45.79, almost 3 weeks after I used the rental. Excuse was that U-Haul only charged me $148 something, and just now decided to charge me the rest. All my bills are due now at the end of the month, I wish U-Haul would have got things straight to begin with.

TONY J. 
Clasificación:
5.0

very accommodating dealer - and UHaul was as well - thanks!

PHILLIP S. 
Clasificación:
5.0

J

KRIS T. 
Clasificación:
5.0

Keep treating people the way you do

Dean B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily O. 
Clasificación:
5.0

El cliente no dejó un comentario.

ryan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Annette H. 
Clasificación:
5.0

Amazing and Kind Staff, Super Easy, we rented trailer and big truck. Highly recommend. Thanks to this teams help in a very stressful time

donna S. 
Clasificación:
2.0

The Ball and Hitch that I ordered was unable to be loosened to turn over and fit the trailer properly. Out of 2 Greensburg, Indiana Uhaul dealers, only one(Anita) was willing to help me try and fix the ball and hitch, even with a vice and a sledge hammer were they unable to fix it....This is unacceptable. Also, the guy at the Rimrock pickup said that I was to drop off the trailer in Auburn on Monday, 3-9-2020, but yet I was still billed an extra 2 days and he printed out Oxford as a return place. I feel that your company scammed me out of 40$, and I will be contacting the BBB about this issue. Also, the appliance dolly was junk, the left wheel was stuck and so I am left with black streaks across my hard wood floors, you'll be lucky if you don't have a civil suit on your hands.......All in all, I will seek out other companies other than yours to do any future moving and will tell everyone I know, as well as blow up social media about the unprofessional way you treat your customers.

Jennifer J. 
Clasificación:
1.0

Charged a outrageous price for gas that I had no control of putting in the tank. So far I have had about $1000 taken for a simple $300 rental.

Christopher L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter P. 
Clasificación:
5.0

Great facility

Gregory B. 
Clasificación:
5.0

The location verde valley honey were great, no complaints.

Gregory B. 
Clasificación:
5.0

It rained all day today I'll be dropping it off tomorrow 12/28..

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shana S. 
Clasificación:
5.0

We will not support the u haul dealer off of union drive in cottonwood, to many bad experiences. So the extra 15 mile drive to Rimrock is only a small price to pay. I only wished the old cottonwood location on 6th street did not turn into a Penske Truck Rental Dealership, they cant rent just the auto transports.

Anthony K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim G. 
Clasificación:
5.0

Mr. And Mrs. ?? We're super helpful went above and beyond to help me with the trailer. Amosphere in the office was very welcoming beautiful art to look at while I was waiting. Terrific Customer Service! ??

Donita L. 
Clasificación:
5.0

El cliente no dejó un comentario.

jim S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ben G. 
Clasificación:
5.0

The store owners, Stacy and John, were wonderful and extremely pleasant and helpful. I would rent a truck from them again!

Christine G. 
Clasificación:
5.0

The truck was old and high mileage. Had a hard time starting.

Francisco G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thor W. 
Clasificación:
5.0

Very friendly

Jacob H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharleen B. 
Clasificación:
4.0

El cliente no dejó un comentario.

kevin F. 
Clasificación:
3.0

Returned within two hours because vehicle would not fit on the trailer. The UHauL information, as far as what vehicles will fit the trailer, IS USELESS! Had the trailer returned within two hours. Because, the car would not fit on the trailer. Still had to pay full price. Waist of valuable time and money. Never Again WillTheyHaul!

robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen F. 
Clasificación:
4.0

El cliente no dejó un comentario.

tylar D. 
Clasificación:
5.0

Nothing......very helpfully and professional His mame.was John

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRIS T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deb B. 
Clasificación:
5.0

This place is amazing the people there are outstanding. Top of their game and helpful.

David M. 
Clasificación:
5.0

clerk was very helpful, knowledgable and trailer was built like a tank

Keith P. 
Clasificación:
5.0

Extraordinario servicio al cliente

RANDY W. 
Clasificación:
4.0

Employee was very helpful and explained to me about the deposit and that normally your not charged when using a debit card and informed me about the refund coming in a check therefor i probly wont rent one again with that kind of policy i feel as if as soon as i return the trailer the deposit should go back on my card and not have to wait for a check in the mail

joseph N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra N. 
Clasificación:
5.0

El cliente no dejó un comentario.

daniel G. 
Clasificación:
5.0

It was all great

Debra N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAM C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phoebe H. 
No se han enviado comentarios para esta ubicación.

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