Very helpful staffKURT S.
Customer Reviews for Valvoline Express Care Inc
(Distribuidor de U-Haul del vecindario)
Elizabethton, TN 37643
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 8 a. m. - 5:30 p. m.
- Sáb.: 8 a. m. - 5 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Had nothing close to a truck the size that I had reserved. What was the point of a reservation then?? Had to take a 20 foot truck on a 9 hour drive.Nicholas P.
. This place cannot be beat for the serviceRobert N.
El cliente no dejó un comentario.Scott F.
Only thing I would recommend would be to make all trucks air ride. This 15' rode like a log wagon in I-26 where road work is being completed.HUGH K.
El cliente no dejó un comentario.Michael K.
El cliente no dejó un comentario.Theresa N.
El cliente no dejó un comentario.Frank B.
Always professional and helpful!!!!!Keith G.
El cliente no dejó un comentario.Tina S.
El cliente no dejó un comentario.Frank S.
Always outstanding customer service !John C.
We called to let them know we were coming to pick up a truck once we arrived we waited around 45 minutes because nobody could check us out. Once we received it we used it for about 2 hours filled the tank back up to where we found it and returned it to its location. It ended up costing us in all $125 after we added fuel. Apparently this location charges 69 cents a mile. They are not by the day and I would not recommend them to anybody.Thomas M.
This location gave me the wrong car hauler for my size truck and caused some problems that I didn't anticipate and more moneyJames C.
The guy needs to be fired from there or them never to be able to rent out the trucks. The bummer as falling off the guy got mad because I needed more days then I said and he had it rented out before I was even done so he just needs to be fired for being a ass hole to my sister and he changed her for 2 days from another time she got one after she rented it the same day.Michael P.
El cliente no dejó un comentario.James G.
More truck sizes.Rickia B.
El cliente no dejó un comentario.Michael H.
The staff at this u-haul were prompt, friendly, and courteous. From my pick-up to return date they were always available and made time for. They are a good team, and work well together. I would strongly recommend this location. We will be back again if we ever need a rental. Gracias.Raymond D.
Great people!patrick K.
The order was not filled incorrectly. A dolly & 6 blankets were ordered but not included when truck was picked up. When we began loading the truck we discovered the omission. It was a problem.BARBARA C.
El cliente no dejó un comentario.Curtis D.
Was able to drop off my truck after hours with no confusion.PAUL C.
El cliente no dejó un comentario.David J.
great staff, easy pick up and return of equipment. Will use em again.Susan P.
Customer service was excellent. the truck itself was a rough ride but that maybe how they drive .it was my first time driving one.Hiwatha B.
personnel were very friendly and very helpfullarry G.
El cliente no dejó un comentario.Cheryl L.
El cliente no dejó un comentario.JOHN S.
El cliente no dejó un comentario.Emily B.
El cliente no dejó un comentario.BRYAN M.
El cliente no dejó un comentario.Randy H.
Remove trash and sweep truck out.Thomas I.
The staff and Owner were great! The wait for the equipment was brief! The return of the equipment was pleasant and easy! I would highly recommend this location!!Danny B.
El cliente no dejó un comentario.Paul F.
El cliente no dejó un comentario.Lynn V.
Everything was GreatJoni S.
Entire transaction was a 10Jose P.
El cliente no dejó un comentario.Arthur P.
El cliente no dejó un comentario.Daniel C.
El cliente no dejó un comentario.Maylee B.
No improvement need about the the U-Haul return experience. Y'all are amazing 朗Linda W.
If you reserve on line they are nice and quick never had a problem renting or returning to them the place they are at is a little tight and congested but it's a good placeAnthony B.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.CRAIG I.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Gary B.
El cliente no dejó un comentario.Rebecca C.
El cliente no dejó un comentario.NATHAN B.
El cliente no dejó un comentario.John S.
Only problem I had the Van i rented was clean in appearance but smelled strongly that wet Dogs had been in the Van, the Van had just been returned and I'm sure the guys at the shop had not had a chance to get it cleaned out properly.Tim L.
El cliente no dejó un comentario.MATTHEW JAMES L.
Purchase a Volkswagen gti rented a trailer ask store owner if car would fit trailer he said yes car 4.5 hours away car would not fit trailer 9 hours round trip called store no help still had to pay for trailer car is still Kentuckykermit S.
El cliente no dejó un comentario.Kurt S.
The first trailer we left with had lost wheel bearing on one side. Luckily we figured this out within a block from the store and returned for a different trailer. The men working there were great and quickly changed the trailer for us. Both trailers were clean.Karen M.
El cliente no dejó un comentario.Curtis G.
El cliente no dejó un comentario.JEFFERY C.
Great people to deal with!!Tracy B.
More amenities in the cab, eg USB charge ports, cruise control.Kerry B.
Explain what the charges will be and how the gas should be refilled. I was told not to worry about refilling because it was on a 1/4 tank and then got charged $44 due to the gas. So I basically paid $150 for having the truck less than 6 hours. Very disappointed.Tina F.
El cliente no dejó un comentario.Kurt S.
El cliente no dejó un comentario.Suzanne S.
Can't think of anything.samuel T.
The people at the location during pick up and drop off were very nice, one thing I would suggest they make clear to the customer is they DO NOT do the 25 dollars back for bring the truck back clean. Or that's what I was told. Even though it's advertised on the trucks. Other than that my experience with uhaul in Elizabethton tn was a good one. Simple and easy to schedule online the whole process was easy.LESLIE S.
El cliente no dejó un comentario.James D.
Very accommodating and helpful.MARK B.
Fix your truck.LINDA G.
El cliente no dejó un comentario.Kenneth S.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.Wayne G.
El cliente no dejó un comentario.Duane C.
El cliente no dejó un comentario.Kerry Y.
El cliente no dejó un comentario.JAMES S.
El cliente no dejó un comentario.Lillian O.
El cliente no dejó un comentario.Holt S.
El cliente no dejó un comentario.TERESA B.
I was very satisfied with the whole experience. This truck was easy to drive and we'll suited for my needs.Lola W.
El cliente no dejó un comentario.Margaret M.
customer reps were efficient, friendly and quick.Thomas B.
El cliente no dejó un comentario.Paul D.
El cliente no dejó un comentario.DEVONNA C.
El cliente no dejó un comentario.Brett J.
Easy return, personal friendly and expedientJewel W.
They don't need to improve anything! They are amazing! Quick service and accommodating!Kelly P.
The tires on the Auto Transporter that I used were is bad shape. I ended up stopping for two flat tires. One tire was worn and cracked where the leak was coming from. The other tire had a bad stem valve and it eventually broke off. I sent in pictures where the Driver side fender had a broken weld. Equipment needs to be better tee maintained. Next time I will conduct an inspection as I am picking up the transporter.John M.
Great service.Angela C.
Possibly install reverse beep sensors. You guys are the best!!â™¥ï¸Stephanie P.
El cliente no dejó un comentario.Madelynn W.
Everything was perfect!Juliana N.
El cliente no dejó un comentario.Kurt J.
Best UHaul location I have ever used! I rented lots of trucks and trailers but this location made it so easy!! My son needed an oil change before the long drive and they quickly changed the oil and attached the trailer at the same time. Very courteous, helpful and professional. Thank you!!!Joni H.
El cliente no dejó un comentario.BOBBY B.
El cliente no dejó un comentario.John G.
excellent serviceChristopher S.
I brought equipment back on the schedule day, but the store was closed, so I can't rate they're service, I wouldn't use u - haul,ever again!!!!JAMES S.
El cliente no dejó un comentario.CHARLES L.
El cliente no dejó un comentario.Tim E.
I had hired a driver to take a craft product to Tn. So after the terrible ordeal of picking up the truck I decided I should call to make sure what I need to do to return the truck. I called the location and ask the protocol for the return and all he said was I needed to call the 800 number if I had questions on how to return. I explained I had been on hold for 45 mins the day before and still didn't get to speak to anyone. He responded with yes it's the same for us here if we have to call to call as well. This has been a terrible experience and I will not rent again.CURTIS C.
El cliente no dejó un comentario.Ronny P.
Servicios adicionales en esta ubicación
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