Customer Reviews for Value Store It
(Distribuidor de U-Haul del vecindario)

73 comentarios

6113 NW 36th St   Virginia Gardens, FL 33166

(305) 436-1162

Horario

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: 10 a. m. - 2 p. m.

Services at this Location:

Contáctanos

(305) 436-1162

6113 NW 36th St
Virginia Gardens, FL 33166

Services at this Location:

Horario

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: 10 a. m. - 2 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Lorena did an excellent job!!!

JUAN B. 
Clasificación:
5.0

The staff was friendly and very helpful.

Jennifer M. 
Clasificación:
3.0

Was NEVER asked if I wanted insurance or nor, they just took it for granted , DID NOT explain anything and charged it. Would suggest to have your personnel TRAINED and ASK a client what he/she wants to get or leave out of the contract!

ALEJANDRO V. 
Clasificación:
1.0

they never advise I was going to be charged an extra $20 for insurance for using the van with I consider we should be notified

Mario L. 
Clasificación:
5.0

The greatest Uhaul dealer in the area.

Lourdes Anell B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jossue B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Merzy K. 
Clasificación:
5.0

Great services! Fast, Easy, Clean!

Roberto S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jorge R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jean-Marc T. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melinda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

polite & professional A++++++++

manny G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nguyen C. 
Clasificación:
5.0

I still believe that having Sunpass in each vehicle, could simplify thus expedite closing each contract. Other that this, I always get great profesional service. Thanks, José

Jose B. 
Clasificación:
5.0

The staff was extremely helpful and friendly! Made the whole experience quick and easy!

Lie M. 
Clasificación:
5.0

Great customer service very formal very knowledgeable very nice excellent service.

Henry A. 
Clasificación:
5.0

El cliente no dejó un comentario.

manny G. 
Clasificación:
5.0

The only problem is the way that u-haul charge now they are holding the money that they have to return

Omar A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria L. 
Clasificación:
5.0

Nothing really, everything was smooth and great!

HENRI JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elliet C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosa L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Octavio A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

To get toll barcodes...

jose B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lamonte R. 
Clasificación:
5.0

Staff just so friendly and efficient making the whole process very easy. Will be using them again.

William B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Guillermo C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steohen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

jose B. 
Clasificación:
5.0

El cliente no dejó un comentario.

jose B. 
Clasificación:
5.0

It seems that when making reservations at times there are little interest in wanting to provide a confirmation. This was the case where they wanted me to call the location since I refused I was placed on hold until someone else took the call.

jose B. 
Clasificación:
5.0

Was awesome!

JUAN A. 
Clasificación:
5.0

Nothing it was perfect!!

Marsha O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gladys S. 
Clasificación:
1.0

I reserved a truck for Friday , I called the said location on my order for info , I was questioned as to how I was able to have a reservation when “we don't even have any trucks available” said the agent on the phone .... so I said wow ok I have the info she and she proceeded to tell me oh well we don't have trucks today ... today I get billed 140 something dollars for Be truck rental that wasn't even picked up ... I want a full refund and an apology as this created a big problem for me and my move

Elsie H. 
Clasificación:
5.0

Toll payment boxes could be available when renting a vehicle, thus waving administrative and man power costs

jose B. 
Clasificación:
5.0

Nothing! The check-in and check-out was amazing. Gracias

Sylvia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

jose B. 
Clasificación:
5.0

Use Toll stickers, charge a 10.00 deposit and refund upon return...

jose B. 
Clasificación:
3.0

The reserved equipment was rented to someone else... though a different equipment was provided, it was not air conditioned as requested due to the perishable of the plants being moved... José

jose B. 
Clasificación:
5.0

Trisha is an absolute pleasure to work with. I couldn't have possibly asked for a more empathetic and attentive manager to assist me. The panel van I rented is impeccable and as a matter of a fact, it is like-new as it only had 150 miles upon check-out. Value Store It is a fantastic agent location for U-Haul and it is employees like Trisha that allow both businesses to not only flourish, but shine. Thank you for making my move a 6-Star experience Trisha and I appreciate you sharing your knowledge for my next carribean vacation!

Alexander P. 
Clasificación:
5.0

You're doing just fine U-Haul..., but I think that toll boxes should be offered if requested with each rental. I went through a toll, at time of return offerer to pay, but advised that will bill me, then I went to pay, wont take the money, did it over the phone, but still got billed for two months, until it was finally posted; all this for ,50 cents, does not make much sense...

Jose B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Manuel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

manny G. 
Clasificación:
1.0

There is no parking even for the U-HAUL Cargo Van. I wasn't informed about it, 'till I discover that I have to leave my car on a clinic parking spot where maybe can be towed or stolen... Hoo My God. I hope not again rent a car right there... I believe it is my first time with this kind of troubles with U-HAUL.. Yehaaa It is...

Alejandro V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deyne C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CALEB G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANNE J. 
Clasificación:
4.0

El cliente no dejó un comentario.

sandy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARBELY T. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

FELICIA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lazaro C. 
Clasificación:
2.0

Inform your sales staff that rental insurance is NOT mandatory just because a van is new despite it still having damage on it. Tricia would not budge on this and if I had any flexibility with moving lab equipment, I would have canceled this rental and went else where. I do not appreciate being scammed and I will not rent from this location again.

Jeremiah C. 
Clasificación:
3.0

I pay insurace & prime dolar each time I rent. For what reason U-Haul keeps renting vehicles that have been involved in an accident and are still on the road; where does the Insurance money goes ?

JOSE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul H. 
Clasificación:
5.0

Great customer service from Value Store It staff Alex and Treece!

Paul H. 
Clasificación:
5.0

Value Store It Staff were Great!

Paul H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wilfredo G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lissette R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erika M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio M. 
Clasificación:
3.0

I had rented vehicles several times, this time I booked one and suggested the associate the same contract situation as the last time. When I went to pick up vehicle it was not on system though I provided a booking number. A new contract was issued and I did not noticed that they have changed the rate, consequently I was charged more than 20% ; do I have to be watchful from situation such as this one so I wont be taken advantage ? I request a re evaluation as contracted before and issue a credit or refund, thank you ~ José A Beltrán 786-597 1242

jose B. 
Clasificación:
5.0

This is an excellent and very pleasant place to rent a moving truck from. The personnel are very professional and helpful.

Oscar S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Aneeq R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jose O. 
Clasificación:
4.0

Hummm... It will be on the best interest of the Customer, as well as for U-Haul to install toll stickers or include with the rental a 10.00 monitor for tolls in the Florida State or at least Miami. Once return it will inmediately show the usage thus deducted from a deposit. This will avoid post time consuming situations...

jose B. 
No se han enviado comentarios para esta ubicación.

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