Everything was perfect. !!! Only thing might need improvement, when setting up the client with a new Truck with a bunch of. Today's technology a friendly tour of the vehicle simply to outline the basic functions like Light,, turning on the AC, what we take for granted , other then that the U-Haul was quick and Excellent !!!!MARIE Z.
Customer Reviews for Value Store It 23
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Roger I.
El cliente no dejó un comentario.Paul W.
El cliente no dejó un comentario.MYRLENE H.
El cliente no dejó un comentario.Lydia M.
Check the service warnings of the vehicleReynold A.
I do not agree with the cleaning charges, as the vehicle was not clean when I picked it upVeronica L.
Location was understaffed, 1 employee is insufficient for proper service for a busy. There were 4 customers for and I had to wait for 25 minutes.RAUL B.
El cliente no dejó un comentario.stacey T.
friendly greeting from Dina who let me in and took care of me right away after waiting outside to open.DAVID W.
El cliente no dejó un comentario.LYNDEN L.
El cliente no dejó un comentario.RAMON C.
El cliente no dejó un comentario.Gerald R.
El cliente no dejó un comentario.Daniel B.
good attention, nice guy..Laura E.
El cliente no dejó un comentario.Carolina P.
El cliente no dejó un comentario.PETER C.
This was not the location of my selection, however, I was forced against my will to pick up the vehicle at this location which mean that I had to travel an extra 10 miles to pick up the vehicle and another 10 miles to deliver it.Hemrol W.
El cliente no dejó un comentario.WILLIE H.
El cliente no dejó un comentario.Shaun B.
El cliente no dejó un comentario.Roberto D.
El cliente no dejó un comentario.GERALDA A.
El cliente no dejó un comentario.STEVEN B.
Service was lovely thank you very muchMAXINE F.
El cliente no dejó un comentario.Julius F.
El cliente no dejó un comentario.Jevin W.
Fill the gas tank to full and customer return vehicle with full tank. Its easier to calculate. Not a little pass the halfway mark. Other than that, very friendly and knowledgeable service.MICHAEL S.
The truck needed maintenance, steering very loose and a struggle to control.DEBBIE F.
The employee on staff was very helpful.Dwayne J.
El cliente no dejó un comentario.KURT M.
El cliente no dejó un comentario.Shazz B.
El cliente no dejó un comentario.Fatina M.
Everything is fine and the customer service was excellent and thanks for your service ðŸ‘Erica F.
El cliente no dejó un comentario.CLIFORD R.
El cliente no dejó un comentario.Catrina K.
El cliente no dejó un comentario.Deva E.
Very accommodating.Deirdre B.
Half empty water bottle in back, front floor filthy, old receipt from prior customer on front console.MARC C.
El cliente no dejó un comentario.MIGUEL R.
El cliente no dejó un comentario.NATHANIEL V.
El cliente no dejó un comentario.wilma C.
El cliente no dejó un comentario.Hazel A.
El cliente no dejó un comentario.Djoulie J.
Customer service excellent.Jorge M.
El cliente no dejó un comentario.DARWIN A.
El cliente no dejó un comentario.JASMINE D.
El cliente no dejó un comentario.KUMA M.
It was greatEDWIN O.
El cliente no dejó un comentario.ESTHERLYN L.
No improvement needed.continue to be courteous and friendly the experience was greatELTON W.
El cliente no dejó un comentario.CHRISTOPHER P.
El cliente no dejó un comentario.PHILLIPANDRE S.
I got a superb customer service I really love the serviceObed B.
Would use this location again. Good customer service.CHERYL M.
I dont live in Florida and I keep getting email from you guys about trips done I would like to know is aby one is using my info I would like to speak to corporate my email info is email@example.comAMEIN B.
El cliente no dejó un comentario.GINA L.
El cliente no dejó un comentario.MELVIN S.
Agent John helped me make my reservation. He went above and beyond to help me with my rental needs.LESLIE W.
El cliente no dejó un comentario.KOHEN L.
El cliente no dejó un comentario.Cynthia R.
El cliente no dejó un comentario.JULIO P.
El cliente no dejó un comentario.GENESIS H.
Knowledgable staff and very friendlyANTONINO C.
This was the smoothest rental ever. The young lady at the desk was excellent, she explained everything to you and made sure you understood everything. The vehicle was clean and in very good condition. The dolly was available for rental and everything was very easy to do. Great location and easy process!Tayna D.
El cliente no dejó un comentario.KIMBERLY J.
El cliente no dejó un comentario.HUGUES C.
Everything was greatJUNIOR I.
El cliente no dejó un comentario.Satia H.
El cliente no dejó un comentario.EWART S.
The furniture dolly was not available at that location so I need to be refunded for it.Tracian M.
Easy and simple.Kuma M.
The place is very clean and the employees are soooo nice and friendlyCarla S.
The staff at that location were very helpful and professional. The hurdle experienced was with your u-haul app as I elected for the lock box since I would require the truck 1.5hrs before store opening hrs. The task was arduous and took 1 hr to complete. The app was non-responsive at the point of the photograph and there was no option to rotate the camera from a selfie. I called U-haul customer care line who transferred me to head office to a woman who was contemptuous, treated me with disdain and disconnected the line.. Your online help directed me to the u-haul website to complete the process and at least the camera there offered the option to change the view from a selfie, however, at the stage to provide the name of a contact, there was no instruction on how to proceed and again I found it necessary to contact your Chat representative who took the info, verified and supplied me with the lock box combo etc via email. I also booked through u-haul, helpers to onload and offload but for who ended up waiting over 45mins. I certainly anticipated far better treatment and help as I was at a panic stage as I watched time ticking away. Your app requires an upgrade and modernization when malfunctioning; equally your staff should be equipped with assisting your customers when your app fails. The woman at your head office appraising me that she sees I haven't completed the online process after I expressed the difficulty I was experiencing heightened my frustration as she lacked listening and resolution skills. Get your act together u-haul as I will be using the same process when I move my items out of storage in Feb 2021. I trust the process will prove to be lees of a hurdle that time around. Regards,Trish P.
El cliente no dejó un comentario.ursula B.
I forgot to take the blankets. When handing the keys keep in mind other stuff customers may have ordered.MICHAEL D.
El cliente no dejó un comentario.Marlon G.
El cliente no dejó un comentario.Juan O.
El cliente no dejó un comentario.SAMUEL S.
I was charge $8.00 for gas after using the truck for 10 miles I put a gallon of gas in the truck from the gas station next door before parking it I do not see how that is . They are very unfair.JANICE T.
I have been charged extra now I'm dealing to get my money backFABIO R.
Just put some air freshener in the vehicles, other than that every thing is good..Kohen L.
I was charged 7 dollars for the trolley and the unit didn't have it.Salvador A.
El cliente no dejó un comentario.JOYCE B.
El cliente no dejó un comentario.Lisa M.
El cliente no dejó un comentario.Ralph G.
El cliente no dejó un comentario.Kohen L.
Really great service.Kaye L.
El cliente no dejó un comentario.Alberto P.
Every thing was great ..looking forward for the next tripMaureen J.
No commentMAXENE W.
El cliente no dejó un comentario.Beverly L.
Keep doing the same. Great experience.Cye C.
Fast, friendly service.Berlinda R.
El cliente no dejó un comentario.Lawrence R.
El cliente no dejó un comentario.Lawrence K.
El cliente no dejó un comentario.Karl B.
It was a great experience.OSCAR A.
El cliente no dejó un comentario.JEFFREY M.
El cliente no dejó un comentario.Melisa S.