Comentarios del cliente para Valley Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Valley Self Storage

Grado total:

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Robin A. en

Grado:

El cliente no dejó un comentario.

John F. en

Grado:

Very helpful and professional representative.

Robert W. en

Grado:

Only issue was there was dog hair all over the seats in the van. Otherwise no issues.

Kelli L. en

Grado:

El cliente no dejó un comentario.

Nils J. en

Grado:

Run down location. Didn’t have the blankets we ordered.

David B. en

Grado:

I have no problem with the Purcellville location. The gentleman was very nice and accommodating. What I thought was terrible was the Uhaul online experience. I reserved a 20 foot truck in Manassas Va a week prior to needing it. I was sent a text message the day before that there where no trucks at that location. The location that was substituted was 40 miles away! To me that is ridiculous, but with that late of notification I had no other option than to pick up the truck there. Trust me, I tried different truck rental companies but it was too late. The next time I need a truck, it will not be Uhaul.

Timothy W. en

Grado:

El cliente no dejó un comentario.

TRACIE K. en

Grado:

Phil was great. Stayed an extra 10 minutes for me to return his rental truck.

Leslie H. en

Grado:

El cliente no dejó un comentario.

Pete S. en

Grado:

The person I worked with was very courteous and very helpful. Everything was ready to go and my return could not have been more expedient. I appreciate that the U-Haul person valued my time and did not make me wait at all. Terrific! Thank you, Pete

bill D. en

Grado:

El cliente no dejó un comentario.

JUSTIN C. en

Grado:

Mobile self pickup and return option is a great feature. Easy and quick, no problems. Great feature.

Miles H. en

Grado:

El cliente no dejó un comentario.

Brian M. en

Grado:

rented the truck with gas guage at 3/4 and told me it was 7/8 and i returned at 7/8 but U-haul charged me $34 to fill the tank. nothing short of amazing. i sent a refund request, but have heard nothing. I'm in a sales capacity and if i ever did this to my customers, i'd be out of a job.

Donna G. en

Grado:

WE HAD TO RENT IT FOR ANOTHER NIGHT, CALLED UHAUL AND IT WAS VERY EASY!

TAMMIE M. en

Grado:

El cliente no dejó un comentario.

CANDANCE F. en

Grado:

He was very nice and accommodating.

Timojhen M. en

Grado:

El cliente no dejó un comentario.

Adam J. en

Grado:

El cliente no dejó un comentario.

James S. en

Grado:

El cliente no dejó un comentario.

Kelly J. en

Grado:

El cliente no dejó un comentario.

Steven M. en

Grado:

Rental pick up was fast and went perfectly.

Philip F. en

Grado:

More fun and games with the computer system. My contract said to return the truck and auto trailer to a given location. When I arrived on a Monday morning, I was greeted by the UHaul rep only to tell me that I have to return the equipment somewhere else. My contract was explicit on the drop-off location, but UHaul told me to return it to another location. The computer system should have never allowed the drop-off location to be where trailers weren't supported. After a call to the area manager, it was sorted out and a reasonable drop-off location was selected instead. HORRIBLE computer system, but great support folks. They worked around the problems, but it was a hassle. Good rental equipment that performed as expected.

Tom E. en

Grado:

El cliente no dejó un comentario.

Tom E. en

Grado:

El cliente no dejó un comentario.

David N. en

Grado:

El cliente no dejó un comentario.

Shaun M. en

Grado:

El cliente no dejó un comentario.

SHOSHANA M. en

Grado:

This truck rental was made very easy by a friendly and helpful manager. I will certainly use them again!

timothy P. en

Grado:

El cliente no dejó un comentario.

Scott W. en

Grado:

Great representative - friendly and helpful. Thanks!

Shannon H. en

Grado:

El cliente no dejó un comentario.

James T. en

Grado:

El cliente no dejó un comentario.

Rebekah K. en

Grado:

El cliente no dejó un comentario.