Have someone on site when a truck is turned in. No one was there, and we had to call and find out what to do with the key and after washing the inside of the truck bed and cleaning things up, to one was there to inspect it.
Phillip R
Customer Reviews for Valley Rose Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Attendant was extremely rude
Felicia Bfix the gears, they dont shift right.
Thomas TI reserved a truck only had 1/4 tank of gas which means we had to fill it up and then try to return it back with a 1/4 tank and in the end we ended up going in the hole for gas. All new rentals should have a full tank of gas! Anything else is completely unacceptable. I am finished with U-Haul and I will be renting from Ryder or Budget next time.
Richard Wthe ramp on the truck did not operate correctly. i told the attendant at the drop off site
HARRY DValley Rose storage was an excellent place to store my boat. I had easy access 24/7 with a well lit area. I will highly recommend Valley Rose Storage to my friends family or anybody needing such storage space.
Carlos C | Overall ExperienceTop notch facility and staff! Very nice area very secure. Trustworthy!
Charles T | Overall ExperienceWe used Valley Rose for the past 10 years. They have been wonderful. Highly reccomend.
BRYAN C | Overall ExperienceGreat people managing Valley Rose... always helpful, always courteous!
Cheryl J | Overall ExperienceI only stopped using the facility because I sold my boat. If I have a need for storage again I will use valley rose again. Staff are very friendly and great to speak with.
Brian D | Overall ExperienceI like to thank the staff for a great experience at my local storage. You guys covered all grounds to make everything a wonderful experience.
Michael J | Overall ExperienceI liked that they charged our credit card automatically so I didn’t have to worry with a check each month.
ELLEN P | Overall Experiencevery nice, nice staff. We moved, and sadly, facility is now too far away.
JOE R | Overall Experienceill be back just going to be gone till hunting season is over with i hope you have room for me in march . thanks again yall are a class act facility .
DONALD G | Overall ExperienceGreat place, friendly staff and priced right.
DUGAN F | Overall ExperienceFrom the moment of first contact almost 4 months ago, until this week when we closed out the last of three units that we rented, service and care was stellar. Thanks!
Dennis A | Overall ExperienceThe facility was very nice in appearance. It was always well kept, clean and maintained. Billie was always kind, courteous and a pleasure to work with. We are extremely pleased with our rental.
SARAH C | Overall ExperienceThank you!
Donna O | Overall ExperienceGreat facility with 24 hour key card access. Spacious covered storage. Management was courteous and professional.
Privacy R | First ImpressionsThe manager was prompt and kept in contact with me.
Privacy R | First Impressions