Everything is priced a bit high.
Adam F.
Customer Reviews for Valley Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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My favorite U-Haul location; always pleasant and friendly.
Stanley C.They were absolutely wonderful. The ladies in the office were patient and helpful.
Cynthia D.Staff are very friendly and helpful.
Conrad R.Drop of process is just as bad as pick up
Robert T.Nice people
Ron W.Amanda was a great help.
THOMAS R.Left my cell & helmet liner in the truck cab.. Your rep had them in the office and safe, (hopefully) waiting for my return. Great lady, good memory.
Robert C.Left my cell & helmet liner in the cab. She had them in the office, (hopefully) waiting for my return. Great lady, good memory.
Robert C.The lady who helped us was extremely nice and very helpful. She was professional and much more helpful than the website which, despite multiple attempts, never loaded.
Frank S.Once I could maneuver the app, was a pretty easy process.
Amy H.They were so nice to me.
windell B.I have used this location multiple times. Andrea is always friendly and helpful.
Carly S.Absolutely love the ladies there!
ADAIRE M.Excellent customer service! Very friendly employees.
James B.Valley Mini Storage is a friendly helpful and informed Uhaul dealer 5 star service.
Pamela P.Valley Mini Storage Uhaul went above and beyond in customer care and friendliness. They made what would have been a stressful task during an extremely stressful time feel easy and worry free.
Leanne L.I had a great experience with the 2 ladies working there. I will be definitely be doing more business with U-haul and this location. Thank you so much.
William R.Great peoples. Very nice and kind. I would rent from them again.
Lisa H.Always friendly and helpful here.
John L.The truck was terrible and unsafe. The passenger mirror kept flying around and not staying stable. There was something wrong with the engine all you heard was metal on metal anytime the engine went over 30 and anytime it went over 55 it was a super high pitch squeal. This was by no means the fault of the dealer. Absolutely love valley mini storage.
Brittney C.Friendly and knowledgeable staff
John H.The employee was very helpful.
JAMES P.Valley Mini Storage is a great local Uhaul dealer
Pam P.Very friendly and helpful staff!
Mark B.I think your doing an excellent job!
James A.Andrea & team offer GREAT Customer Service, very friendly, kind & helpful!. I have already recommended this UHaul Rental location to Friends
Peter K.Explain the deposit first off
NACOMA B.Great places to do business
Troy B.Staff was very friendly and helpful.
Randel D.Nada
Ron R.Pam & her staff are great people to work with. Always friendly and knowledgeable on helping with my transportation needs.
ANTHONY G.This location is the best\
John P.Pam and the folks at Valley Mini Storage are high quality and super service oriented, mixed with very friendly and kind. They set the bar for an excellent U-haul facility.
Stephen F.The vehicles and advertisements are not near the drop off box, which was confusing.
Tanner E.Great customer service!
Lucy H.helpful and very courteous!
Mike D.Great staff and excellent help could not ask for better service
James M.Very friendly. A pleasure doing business with this location. Will definitely use them again in the future.
Tracy C.Very personable and helped us plan our next move.
David A.For U-Haul corporate…Accurately describe the length of your rental vehicles. There is not 15' inside of what you call a 15' truck.
Cody B.It was an excellent experience. Do not change anything. The customer service is both professional and personable. ¡Gracias!
James W.Very friendly and patiently answered all my questions
Gayla H.Make the enclosed trailers easier to access. Having them stored behind the box trucks makes returning them and picking them up difficult.
Jacob S.Nothing. Friendly, professional customer service. Don't change anything
Ron R.Easy to rent; staff very friendly and efficient.
BETH W.We tried multiple times to use the mobile check-in with 2 different smart phones, and it would not allow me to move pass step 2. I answered the questions and uploaded pictures as requested, but the continue button would remain greyed out. Please make ensure that if there is an outage it is mentioned on yourbwebsite. I was stuck out in the rain for over an hour trying to return my unit, and ended up slipping in mud twice. Trying to take the required pictures, and having to call customer service 3 times to have a note placed on yhe account telling me to try the website again. Finally after the 3rd call the representative was able to return the unit.
emanuel M.Very great people to deal with.
BRANDILLYN M.Wonderful customer service
ASHLEE A.Agent was very helpful.
ROGER F.