Comentarios del cliente para Used Cars USA

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Used Cars USA

Grado total:

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Martin M. en

Grado:

The man that checked me out did not know how to do the paperwork so I left with the truck and car hauler without any paperwork.

Dylan S. en

Grado:

El cliente no dejó un comentario.

Jason B. en

Grado:

Mr S was patient and helpful. Very easy drop off.

Jeff G. en

Grado:

The store owner was very friendly and helpful but this was the most unorthodox U-Haul location. He gave us two free doggie calendars from his scooter business; curiously both had the month of December torn out. Maybe he really loves the featured breed that month? There were no signs to indicate that it was a U-Haul business and we had to leave the truck behind a closed business down the road. Just made for a little bit of an uneasy feeling whether or not everything was legit. Some uhaul signage would have been comforting.

ray m. en

Grado:

El cliente no dejó un comentario.

Steve P. en

Grado:

Equipment was to be dropped behind an abandoned closed business. We were met by the "manager" to pick up keys after we called him. The only thing missing was to have the transaction completed from an open trunk in the back alley.

casey w. en

Grado:

El cliente no dejó un comentario.

haley g. en

Grado:

The Uhaul location at the NWA mall is extremely difficult to find.

Taylor S. en

Grado:

was told that instead of getting a 15 foot trailer I was getting a 20 feet. then I got home and it was 26 feet. the man took a lot longer to get the paperwork done which took nearly an hour. didn't understand the payment and nearly tried to charge me double. worst service I have ever encountered.

Jeremy M. en

Grado:

The location is very hard to find because he wants you to drop it off at a mall. We road back and forth up the highway because the drop off address was different. Then the drop off instructions he gave was really shady. He told us to drop it off at the mall parking lot and leave the key under the seat with the doors unlocked. I would not recommend at all.

john s. en

Grado:

Great service and no hassles!

landry l. en

Grado:

El cliente no dejó un comentario.

Jordan S. en

Grado:

Easy transaction. Exactly what anyone would want or expect from a Rental Service.

CARI A. en

Grado:

El cliente no dejó un comentario.

brycw s. en

Grado:

The whole experience was exceptional!!

Abigail W. en

Grado:

The address was not where the person I was suppose to meet was. Very stressful to figure out where to drop the truck off at.

Terry T. en

Grado:

This location does not exist. I had to find another location to drop off the vehicle. This drop off was a total disaster, and I feel that I should be reimbursed a portion of my rental for the inconvenience it caused when I was on a very tight schedule.

David W. en

Grado:

El cliente no dejó un comentario.

Rick D. en

Grado:

Directions to the location really need to be clarified. The drop off zone was not a used car lot, but a mall parking lot. So definitely had to call someone to figure out where to drop off. Also had no clue how a 24 hour drop would work in that location.

Kenneth S. en

Grado:

El cliente no dejó un comentario.

COLLIN H. en

Grado:

Had to hook the trailer up myself. No help no options just a $125 fee

David K. en

Grado:

El cliente no dejó un comentario.

stewart c. en

Grado:

Easy Peasy. The agent was an interesting guy. Very polite.

mara c. en

Grado:

I was charged for a dolly and packing blankets that i didnt have when i picked up the truck so i had to go to one of the locations and pick them up and got charged a second time so i paid for the item twice

Anthony B. en

Grado:

El cliente no dejó un comentario.

lance a. en

Grado:

El cliente no dejó un comentario.

Rosa G. en

Grado:

Rep was very unprofessional called me 5x after he was told I would drop of after next day he told my husband just to bring in the next day before 12 and it was dropped of by 10 am and he did not even open his door I called him and he answer rudely that he was at lunch at 1030 just to leave the keys I the box and he charged me an additional fee if 30 and no explanation of it.

brittney m. en

Grado:

The guy who helped us was very nice, patient, and he really helped my family out a lot.

Antonio C. en

Grado:

WHAT A GREAT EXPERIENCE DEALING WITH THESE FOLKS. :-)

Marcus S. en

Grado:

Thanks guys! It was quick and easy!

jim w. en

Grado:

Nice truck. Very clean and in good shape.

eric h. en

Grado:

El cliente no dejó un comentario.

dan b. en

Grado:

El cliente no dejó un comentario.

eugene n. en

Grado:

Have more trucks

Chad B. en

Grado:

El cliente no dejó un comentario.

debbie f. en

Grado:

El cliente no dejó un comentario.

africa s. en

Grado:

El cliente no dejó un comentario.

Joyce F. en

Grado:

I believe there was a drop off closer to us than the one they made us use.

richard b. en

Grado:

No one was at the location and we made multiple calls to get someone so wecould pick up.

Stephanie W. en

Grado:

Make sure planned location is open. Truck was filthy. Not impressed.

Kathy g. en

Grado:

El cliente no dejó un comentario.

Gene S. en

Grado:

These guys were great! Excellent customer service!

Eddy L. en

Grado:

El cliente no dejó un comentario.

MARCOS A. en

Grado:

El cliente no dejó un comentario.

DAVID B. en

Grado:

El cliente no dejó un comentario.

JUSTIN G. en

Grado:

We made our reservation on line but no one new we were coming. Very disappointed. Also our reservation said we would be contacted the day before to verify everything and we weren't. The preferred location wasn't the location UHaul set up for us so we went to the preferred location first and were directed to another UHaul in a different town. Neither place knew of our reservation. It would have been nice to have been notified of where our reservation was and for them to have been expecting us.

Keith G. en

Grado:

El cliente no dejó un comentario.

James L. en

Grado:

El cliente no dejó un comentario.

Harold R. en

Grado:

Had to ck out at one location n pk up at another location.

John E. en

Grado:

El cliente no dejó un comentario.

PATRICIA P. en

Grado:

El cliente no dejó un comentario.

HAYDEN L. en

Grado:

Large cut in back tire when we picked it up. Also they told us it would be 142. And somehow ended up with 300 dollars worth of charges. After paying cash.

KEVIN W. en

Grado:

El cliente no dejó un comentario.

Sean P M. en

Grado:

El cliente no dejó un comentario.

NACCAMAN W. en

Grado:

Outstanding experience. No suggestions for improvement.

BONNY W. en

Grado:

El cliente no dejó un comentario.

MARK D. en

Grado:

El cliente no dejó un comentario.

. en

Grado:

El cliente no dejó un comentario.

James W. en

Grado:

El cliente no dejó un comentario.

jim j. en

Grado:

El cliente no dejó un comentario.

james l. en

Grado:

El cliente no dejó un comentario.

FNU A. en

Grado:

El cliente no dejó un comentario.

DENNIS F. en

Grado:

El cliente no dejó un comentario.

Tom L. en

Grado:

Owner engages customers through small talk bordering on uncomfortable racism and sexism. Need to work on professionalism and respect.

Angela M. en

Grado:

El cliente no dejó un comentario.

CODY W. en

Grado:

El cliente no dejó un comentario.

albert r. en

Grado:

El cliente no dejó un comentario.

ALLEN F. en

Grado:

El cliente no dejó un comentario.

RON W. en

Grado:

Always professional

Chris K. en

Grado:

The equipment was clean, well maintained and pleasant to use. Service at this location was inconvenient and fraudulent. They could not get multiple approvable credit cards to approve a hold on the equipment over the phone. When I returned the equipment, they charged me for pads and a dolly that I did not rent and would not return the funds without my threatening to go to the police with charges of fraud. Multiple people I have since spoken to about my experience are aware of fraudulent practices by this owner. I will recommend never to give patronage to this establishment!

Tommy S. en

Grado:

Not well organized, venue was sub par at best. Service was alright considering they had 1 employee able to check people in and out.

Frank C. en

Grado:

The manager was friendly and helped us get everything we needed.

KEN V. en

Grado:

I don't know. I popped in, received terrific customer service, and paid a great rate. My transaction could not have been simpler or smoother. Job very well done!

tim t. en

Grado:

Keep Hossein. He is super. Very professional & helpful.

Joseph R. en

Grado:

El cliente no dejó un comentario.

SHEILA S. en

Grado:

I researched locations to find the one recommended as helpful and friendly. This location was both. I would definitely use them again and recommend them to friends & family.

Morannaya k. en

Grado:

Very friendly and efficient. Would definitely recommend this location to friends. Thank you.

quang l. en

Grado:

El cliente no dejó un comentario.

Abbie N. en

Grado:

El cliente no dejó un comentario.

GREGE M. en

Grado:

El cliente no dejó un comentario.

justin f. en

Grado:

El cliente no dejó un comentario.

trina b. en

Grado:

El cliente no dejó un comentario.

Brandon W. en

Grado:

The location seemed sketchy and seemed unprofessional, however, no problems occured.

Ernie M. en

Grado:

El cliente no dejó un comentario.

Timothy O. en

Grado:

Location was very convenient but it was dirty and unorganized. Pick up took longer than it should have.

Eric C. en

Grado:

El cliente no dejó un comentario.

kelsey H. en

Grado:

honestly the main reason i am giving this rating is because although the guy was very nice there was just a lot of disarray. First he told me that they didn't have the trailer i needed then after i was about to walk out the door he realized he did have it. And there were a lot of people there and the process for all of them took literally forever so we were in line for more than 30 minutes but when it came time for us to get our trailer after he figured out they did have our trailer, it took a matter of minutes. He was very nice because he helped hook everything up and make sure it all worked correctly, but i don't think we'll use this location again.

Samantha H. en

Grado:

El cliente no dejó un comentario.

DUANE M. en

Grado:

El cliente no dejó un comentario.

JOSHUA T. en

Grado:

El cliente no dejó un comentario.

Nora S. en

Grado:

El cliente no dejó un comentario.

michael r. en

Grado:

Great people that work there!

kristen c. en

Grado:

El cliente no dejó un comentario.

trevor v. en

Grado:

Very nice, and quick.