Comentarios del cliente para USA Storage Center

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de USA Storage Center

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Valentina A. en

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El cliente no dejó un comentario.

Valentina A. en

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El cliente no dejó un comentario.

Deborah D. en

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NA

cheryl B. en

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I don’t have any complaints. The staff were impeccable.

Jennifer F. en

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El cliente no dejó un comentario.

Paula F. en

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I appreciate the kindness and awesome customer service that was provided from this location.

philipp I. en

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El cliente no dejó un comentario.

william Y. en

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El cliente no dejó un comentario.

James K. en

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El cliente no dejó un comentario.

Martina T. en

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El cliente no dejó un comentario.

larry E. en

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El cliente no dejó un comentario.

anthony V. en

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Steve the manager stayed beyond closing hours to ensure I got the trailer I needed. Good people Good business

Aimee L. en

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Don't know the guy's name who helped me but his customer service was A+!

Kim C. en

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This is my second pick up at this location. The pick up was smooth and the truck was ready.

AXEL T. en

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El cliente no dejó un comentario.

Bethany D. en

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El cliente no dejó un comentario.

maria W. en

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Not a thing.... customer service was excellent.

Jessica S. en

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El cliente no dejó un comentario.

Marybeth D. en

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El cliente no dejó un comentario.

Kim C. en

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They were supposed to close at 4. We were got stuck in traffic for hours and I called to say we would leave be a few minutes after 4. They were so kind, told me it would be fine. Great people!!

warren B. en

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the folks there were very pleasent and professional. will use them again .

Allan W. en

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Non at this time

JOE M. en

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When I dropped off the trailer, the staff said their computers were down and could they check it in later and send me a receipt. I gave them my contract and dropped the trailer over where requested. The next day I got a call from another UHaul dealer thinking I was expected there. When I created my online reservation, plus the two times I had the order placed at Jones and Co., I asked for USA Storage, as I was dropping my load there anyway. I had to call the 800 number and waited on hold a total of 57 minutes over 2 separate calls (I was being transferred to customer service and the call got dropped/lost) before getting customer service there to send a message to USA Storage to enter my return in the system that keeps going down (if I were an IT salesman I would be all over HQ in AZ with a brand-spanking-new customer contact system). I finally got my receipt in the email and all is well. National needs more operators and more reliable web server network/infrastructure. This was midweek. I hate to think how long it would have been on a busy weekend.

ROBERT J. en

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i’m a soldier, stationed @ fort bragg, north carolina, with 26 years of service... the employees @ 2346 gillespie street, fayetteville, north carolina NEEDS some serious retraining in customer service, or maybe even let go... i walked into the store & this heavyset afro-american male asked me, how could he help me??? i said i was in need of an open trailer, & tactless woman (tammy or tammi), yells out “WE AIN’T GOT NONE!!!” so, i asked the gentleman who had began helping me could he check anyway, in the event someone had canceled... this lady again shouts, “you’re wasting time it’s bike week & all open trailers are gone...” i said, “ma’am you’re igniting a fuse in me with your negativity, please walk away & let this man do his job!!!” long story shortened, by the afro-american gentlemen, doing his JOB, he located me a trailer @ another location... that tammy/tammi, REALLY NEEDS reprimanding...

Melvin R. en

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Service just perfect and people really nice respectful and helpful.

Andrew F. en

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El cliente no dejó un comentario.

Mindy B. en

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El cliente no dejó un comentario.

Deborah H. en

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Good job

Nancy B. en

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El cliente no dejó un comentario.

Balmn G. en

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El cliente no dejó un comentario.

charles E. en

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El cliente no dejó un comentario.

Roberto P. en

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El cliente no dejó un comentario.

don P. en

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El cliente no dejó un comentario.