Comentarios de los clientes para USA Mattress

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de USA Mattress

Clasificación general:

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daniel G.
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Nothing. All good

Jessica G.
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El cliente no dejó un comentario.

Joshua B.
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What a friendly and efficient transaction. You are lucky to have the professionals you have in Amsterdam, NY. Will definitely call on the again should the need arise.

Frank C.
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No improvements necessary. USA Mattress was fantastic in taking care of all my u-haul needs. The first location I picked was Limitless Auto and they were absolutely terrible by the way. Thank goodness USA Mattress was close by and had the truck I wanted.

Melissa V.
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El cliente no dejó un comentario.

Molly Y.
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El cliente no dejó un comentario.

carol F.
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Super hard/nice workers

Matthew S.
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I just wasn't sure where to park my vehicle while I was renting the truck. Maybe consider adding a few signs on where to park? Otherwise a seamless renting experience. Will use again.

James B.
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Was easier transaction than I thought. Person at the counter (Krissy) was very pleasant. No hidden fees or charges on my final bill. Would rent from that location again.

TONI C.
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Great service. Friendly, courteous, and friendly.

BURHAN H.
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El cliente no dejó un comentario.

john T.
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This place got it right and treated me like I mattered

LYDIA M.
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El cliente no dejó un comentario.

JOSECARLOS S.
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Check before rent. Towing dolly wire need repair right signal wire cut off.

LYDIA M.
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El cliente no dejó un comentario.

SHANNONA W.
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El cliente no dejó un comentario.

Sally O.
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El cliente no dejó un comentario.

MIchael R.
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There was nobody at the office. When I called I went through 5 different people to get the job done and wasted 50 minutes of time on a project that had to be done. After it was all done and bought the truck back. The lady that I had to call back was VERY NICE and made my day better. Thank you!

JERMAINE W.
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Great

Courtney T.
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El cliente no dejó un comentario.

Brendanis R.
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Uhaul was a disgrace I'm putting a lawsuit on uhaul my stuff was left out in the streets the uhaul company charged me right away for the truck and for 2 helpers to help me move my furniture it so happened the helpers never came out the uhaul truck had to be returned I was being charged for the mileage used to take to the uhaul to my house were the helpers SUPPOSEDLY qas supposedly meet me at my money didnt get returned so I can hire somebody else but was just a disgrace I definitely dont advice anybody yo deal with uhaul just terrible

SANDRA C.
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El cliente no dejó un comentario.

Terry C.
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Very impressed with the customer service at this location. Staff assured me if I had any issues after hours to contact them and they would assist. I appreciated that. Everything went flawlessly, and was actually kind of fun.

John A.
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El cliente no dejó un comentario.

Christina S.
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El cliente no dejó un comentario.

Jon S.
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The associate at USA Mattress did everything she could to help me on short notice. I thank her for working online to get me and the trailer on my way. In reality, my appointment was supposed to be at Limitless Auto on STHWY 30, Amsterdam. When I arrived, there was no trailer for my appointment, even though we had called the day before to confirm reservation which was made several weeks earlier. The guy there was rude and stated "I don't know anything. They've got us locked out. Call the 800 number". It wouldn't surprise me if I found out that he rented it out to someone else under the table earlier in the day. LIMITLESS AUTO NO GOOD.

Scott W.
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El cliente no dejó un comentario.

theresa P.
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El cliente no dejó un comentario.

Arthur B.
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Whole transaction went very easy. I am pleased.

Jasmine O.
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Over charged. I did not request safe move coverage and was charged 14$ for it!!!

Tierra B.
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I still have yet to receive my returned funds after returning the truck.i have a receipt that shows i was refund

Alex F.
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El cliente no dejó un comentario.

jessica S.
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Equipment was in good shape, staff was very friendly

Michael C.
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The truck still had a dresser inside of it.

Thomas M.
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Great people, friendly and was a partner in making our trip go well.

Mary J.
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El cliente no dejó un comentario.

Arianna R.
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Make sure vehicles are clean...the trailer part of thectruckbwas fillthy...dirt and dried mud

Michelle M.
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Most horrific thing I ever experienced

Christopher A.
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El cliente no dejó un comentario.

kathy S.
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El cliente no dejó un comentario.

Ronald P.
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El cliente no dejó un comentario.

JOSEPH P.
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El cliente no dejó un comentario.

tammy H.
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The estimate I was given for the rental online was about $300 less than the amount I was charged after I arrived to pick up the truck and car dolly, which I was not prepared for. The rental agent had sent her husband to a different location to pick up the truck and I was told he was the one who inspected it for roadworthiness. The trucks suspension was lacking, the seats were uncomfortable, the brakes screeched during stops...and I ended up so bruised and battered by the road trip from NY to FL I had to take a couple additional days off to recover because I was in so much pain from being thrown around in the cab... I will never again give uhaul my business, this truck was terrible. I would invite management to take the same road trip so they can experience the nightmare for themselves.

susan K.
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El cliente no dejó un comentario.

TOM S.
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Chris went out of her way to come to work after she had closed to assist us with the Uhaul Truck rental! Outstanding Customer Service! Thank You Tom Schwan

Marlana F.
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El cliente no dejó un comentario.

Jeffrey C.
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These people were great, very helpful and personable on the phone and in person. Went the extra mile to find me the truck I needed. Their location was 2 miles from where I had to be which helped tremendously. The other location I would have tried was closed Sunday AND Monday. Not good.

Timothy M.
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My 1st location did not go well. They were not open at 9 am I had to call and the owner showed up at 20 after 9. He did not have my truck because the previous person did not have it back in time. He did call around to see if I could pick it up elsewhere. The person at usa mattress was wonderful and I appreciate her coming in to help me.

dean O.
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Terrible customer service. was overcharged wirh out being notified. will NEVER rent from u haul again

Rachel R.
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El cliente no dejó un comentario.

Paul K.
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I made my reservation at one location but upon arrival was told it was probably at a different location.Luckily for me, the gentleman running this store gave me a ride to the other location.

Gary C.
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I originally had a 20 ft truck reserved at a different facility, and when I got there they had no 20 ft truck. After a phone call, I was told I had to drive 30+ minutes to get what I reserved. Not good. USA Mattress had a 15ft truck available only 5 minutes from the original pick up location, and the agent was more than accomodating to get me in. Truck

John B.
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El cliente no dejó un comentario.

TAHA A.
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El cliente no dejó un comentario.

Kenneth W.
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El cliente no dejó un comentario.

John B.
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El cliente no dejó un comentario.

Keith B.
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El cliente no dejó un comentario.

Jennifer F.
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Everything was smooth and perfectly as expected. Kris was very helpful and pleasant.

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