The trailer was not swept out before l rented it. But the service was fast & friendly.
marsha C.
Customer Reviews for Urbandale Hardware
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Very pleased with the service at this location
JUDITH A.No comment
Ron S.Took too long to get the truck...he had to cancel my reservation and reenter it. Didn't load the appliance Dolly for me either.
brenda K.Everything was simple and easy.
Ryan S.This location really saved the experience by having and helping with the trailer I needed.
Jennifer Z.Nada
BONNIE JEAN W.Nothing. Every one was very friendly and professional .
Carol R.Both in Michigan and Oregon service was fantastic. My only complaint is that the cab was dirty. Not vacuumed or wiped out. Other than that, U Haul receives a 9 out of 10. Thank you Todd Burnett
TODD B.Great service.
MARK LAWRENCE H.I was told to bring the trailer back in one day which I did at 9:00 am the store did not open until 10: am so I was changed for another day which was not my fault very decisive will not use I haul or recommend them again
stephen A.This location was good . Problem is I booked it in Kalamazoo and was not alerted until I went to pick up the truck in Kalamazoo that I had to drive 30 minutes to Battle Creek to get my truck now because they didn't have the truck I booked.. The guy in Kalamazoo was a jerk He was no help and had no remorse for the trouble . I received no discount for my trouble . I would not recommend U-Haul as a first choice for a truck rental
DENNIS LEE S.The trailer was dirty inside and had one soft tire I had to inflate multiple times over a 4 day period.
Dennis D.Didn't use the truck but got charged 90.00 lol
Jason W.The staff is very friendly. You get the hometown feel form them.
Stacy W.It was a great experience & I appreciate the customer service.
STACY MAY W.I was very satisfied
Arthur F.Let customers know the height difference on certain cars for the tow dollys so their bumper won't get ripped off from the car unloading it
Alfredo D.Helpful and friendly staff.
kyle Q.my reservation was never completed so when I returned the trailer to the other location they couldn't find my contract and they had to call uhaul customer service and they had to re do a contract and it double charged me
Rita B.Super helpful people
Martin B.Very friendly staff
JOHNERIC G.Very helpful with parking and removing charge for Appliance Dolly that did not get on pickup.
nate S.Make sure wiper blades are in working order
PATRICK M.