Customer Reviews for Universal Medical Supply
(U-Haul Neighborhood Dealer)

380 reviews

2721 SW 137th Ave Ste 115   Miami, FL 33175

(786) 577-4215

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(786) 577-4215

2721 SW 137th Ave Ste 115
Miami, FL 33175

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

maximo diaz 
Rating:
5.0

Excellent experience overall, super helpful the person who guided me in the process.

DAYNER ALVAREZ 
Rating:
5.0

Muy buena atencion por el señor que me hiso la reservacion

ariel caballero 
Rating:
5.0

Customer did not leave a comment.

Deanna Pareja 
Rating:
5.0

Customer did not leave a comment.

Eduardo Leon 
Rating:
5.0

Excellent service!!!

Alejandro Perez 
Rating:
5.0

Excelent Service.

Senobio Rodriguez 
Rating:
5.0

Good

Eddy Ortiz 
Rating:
5.0

Customer did not leave a comment.

Disney Gomez Acosta 
Rating:
5.0

Todo super

Jose Luis Rochela 
Rating:
5.0

Customer did not leave a comment.

JUAN HIDALGO COSTA 
Rating:
5.0

The service was really good and the vehicle was new and works excellent. Thank you.

Joao Nunes 
Rating:
5.0

Customer did not leave a comment.

Manuel Cruz 
Rating:
3.0

Hand car not working , wheels will get stock went it was loaded, lost my money on that rental

Jorge Ocon 
Rating:
3.0

Me liquidaron mal no de acuerdo al contrato firmado y descontándome doble seguro renta la carretilla Me sacaron el dinero del banco. Llame a reclamar y me dijeron revisarían la cuenta. Mi sorpresa que en vez de corregirme y devolverme mi dinero me descuentan más dinero adicional otra vez. Habiéndolo usado solo 18 millas y menos de las 9 horas contratadas

JULIA GALLON 
Rating:
5.0

Customer did not leave a comment.

Richard Ojeda 
Rating:
5.0

Customer did not leave a comment.

Noel Gutiérrez 
Rating:
5.0

For this location nothing, they were very nice and because my info was in the system the rental was fast. I would like to se other options like trailers.

Gustavo Diaz 
Rating:
5.0

Customer did not leave a comment.

Frank Barcenas 
Rating:
4.0

Customer did not leave a comment.

Abraham Duenas 
Rating:
5.0

Customer did not leave a comment.

JOSE GONZALEZ 
Rating:
5.0

Customer did not leave a comment.

JOSE GONZALEZ 
Rating:
5.0

Customer did not leave a comment.

Fidel Leyva 
Rating:
5.0

Customer did not leave a comment.

CESAR MUNOZ 
Rating:
5.0

Customer did not leave a comment.

Luis Tamayo 
Rating:
5.0

Todo perfecto buena atención muy buenas personas

Alberto Tamame 
Rating:
5.0

Customer did not leave a comment.

Eddy Fajardo 
Rating:
5.0

Customer did not leave a comment.

Diego Ignacio Amato 
Rating:
5.0

Customer did not leave a comment.

MARIA PADRON 
Rating:
4.0

charge less for gas useage.

mARGARITA Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Dalays Martin 
Rating:
1.0

I had a hard time with the pick up of the truck and there was nobody that could help,the office had the door close and nobody answered to knocks or phone calls

Rony Chinea 
Rating:
1.0

charged me $30.48 for 14.16 miles, this review is 1 year later because I was unable to get a refund

Adnan Saeed 
Rating:
5.0

Customer did not leave a comment.

OSVALDO DIAZ 
Rating:
5.0

Customer did not leave a comment.

Ihosvany Laza 
Rating:
5.0

Customer did not leave a comment.

JOSE A RAXACH 
Rating:
5.0

Customer did not leave a comment.

Christopher Fritz 
Rating:
5.0

Muy amables las dos señoritas que me atendieron y bien rápido el proceso, gracias

IDELKIS GONZALEZ 
Rating:
5.0

It was very convenient and easy to do business here. OLGA was very professional and attentive. She explained everything in a clear and very polite way. She is a great asset to the company.

Jorge Dubouchet 
Rating:
5.0

The lady that took care of me of excellent. she even called ahead of time to let me know that the truck was ready for me.

Wigberto Sosa 
Rating:
5.0

Customer did not leave a comment.

Martin Bradley 
Rating:
5.0

Customer did not leave a comment.

Lazaro Rico 
Rating:
5.0

Rental was perfect, super clean and easy process

Darian Vega 
Rating:
5.0

Customer did not leave a comment.

UG - Fred Mayorga 
Rating:
5.0

Customer did not leave a comment.

Barbara Santos 
Rating:
5.0

The ladies at the office were very polite and very nice.

Milene Montes 
Rating:
5.0

the rep that helped me was fantastic and courteous

Kevin Wehn 
Rating:
5.0

Customer did not leave a comment.

Michelle Restrepo 
Rating:
5.0

Customer did not leave a comment.

Disney Gomez  
Rating:
5.0

All oerfect

Anher Hevia 
Rating:
5.0

I think everything is in normal parameter no need additional comment is excellent is my firt time with the application is very easy

José Luis Martin 
Rating:
1.0

Customer did not leave a comment.

Disney Gomez 
Rating:
5.0

Customer did not leave a comment.

RAFAEL PANEQUE REYES 
Rating:
5.0

Excelente calidad de servicio muy amable la muchacha, gran servicio todo bien detallado.

Fredys Fernandez 
Rating:
5.0

Steering vibrated violently

Robert Fernandez 
Rating:
1.0

Worst experience ever.

Angelica del Toro 
Rating:
5.0

Customer did not leave a comment.

Jose Casas 
Rating:
5.0

Customer did not leave a comment.

ERNESTO MUNGUIA 
Rating:
1.0

Just horrible. Associate name Olga is the worst of the worst, she is very rude, she is not customer services oriented. I been renting at u-haul for years and I never experienced such a horrible service.

Jimmy Rainieri 
Rating:
5.0

Customer did not leave a comment.

Saadia Siddiqui 
Rating:
5.0

On the past, I rent the truck for 24 hour. Is this has change? Thanks.

Alfredo Medina 
Rating:
5.0

Customer did not leave a comment.

Osvaldo Perez 
Rating:
5.0

I need never got an explanation that why I got charge 2 service?

Humberto Fontana 
Rating:
5.0

Customer did not leave a comment.

Javier Diaz 
Rating:
5.0

Extremely nice employees

Rebecca Gonzalez 
Rating:
4.0

Very friendly staff, good experience Quick I’m and out.

ralf schwarzendahl 
Rating:
5.0

Easy pick-up and return location. The truck was clean, ran good, handled well and the AC worked great! Overall a great experience, I would rent from this location again, for sure! Thank you! D.M.

Dannean Malave 
Rating:
4.0

More equipment.

Alfredo Medina 
Rating:
5.0

Customer did not leave a comment.

irlenson Ferrer 
Rating:
5.0

Excellent service

Farid Sahari 
Rating:
5.0

Customer did not leave a comment.

John Marin 
Rating:
5.0

Front desk personnel was very professional and fast. Will definitely come back to this dealer.

Rebecca Gonzalez 
Rating:
1.0

Was charged $40 for a cleaning fee when the old lady there told me that she was not going to charge me a cleaning fee since it was not that dirty & apart the cleaning fee is $25 to begin with. I was charged $39.95 twice for the same fee. Charged me $11 for gas when I had filled it up to exactly where I received it. Will never rent from here ever again. Horrible place to rent a truck.

Kevin Mompeller 
Rating:
5.0

Customer did not leave a comment.

irlenson Ferrer 
Rating:
4.0

Customer did not leave a comment.

ENRIQUE GONZALEZ 
Rating:
5.0

Excellent service. Olga was fantastic, and very helpful

alberto DeSantis 
Rating:
5.0

Customer did not leave a comment.

irlenson Ferrer 
Rating:
5.0

Es primera vez que rento un carro y todo fue espectacular,buena atención,los vehículos en buen estado y sobre todo muy limpios,seguro que vuelvo.

eduardo bentacourt 
Rating:
5.0

No , everything was ok .

ISMAEL ROA 
Rating:
5.0

1) El vehículo está en muy malas condiciones Precia que en cualquier momento me quedará en la vía. 2) El servicio de la oficina fue muy eficiente, amable y rápido. 3) Los precios me parecieron muy elevados

pedro sosa 
Rating:
5.0

Everything ran smoothly, I definitely recommend them.

ricardo anglada 
Rating:
5.0

Customer did not leave a comment.

LUIS DIAZ 
Rating:
3.0

I had a very bad experience. The mileage on the truck was different from the paper I got. The truck had 100 less miles than the paper, I was honest with the person and I told her. I used 16 miles, I use a little bit of gas and they charge me $32 for 5 gallons of gas, $6.40 per gallon. Way more than the gas price in the city of Miami besides there's no way I used 5 gallons of gas in 16 miles.

Aliuxa Machado 
Rating:
5.0

Customer did not leave a comment.

Maria Aragon 
Rating:
5.0

Customer did not leave a comment.

Misael Denis 
Rating:
5.0

Customer did not leave a comment.

luis specht 
Rating:
5.0

Customer did not leave a comment.

Misael Denis 
Rating:
5.0

Customer did not leave a comment.

GUSTAVO SANCHEZ 
Rating:
5.0

Everything is all ok

Jorge Miron 
Rating:
5.0

Customer did not leave a comment.

MARCEL VARGAS 
Rating:
5.0

Very good service, and attentive.

roberto hernandez 
Rating:
5.0

Customer did not leave a comment.

Enrique Garcia 
Rating:
5.0

Open earlier.

Juan Boue 
Rating:
5.0

Customer did not leave a comment.

Carlos Ayala 
Rating:
5.0

Customer did not leave a comment.

brandon leno 
Rating:
5.0

All Right

Harold Palomeque 
Rating:
5.0

Customer did not leave a comment.

Raidel Huelbes 
Rating:
5.0

Excellent service.

MAURICIO CALDERA 
Rating:
5.0

Customer did not leave a comment.

Cesar Martinez 
Rating:
5.0

Buen trato y atención

ERNESTO PERILES 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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