Comentarios de los clientes para Universal Detailing LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Universal Detailing LLC

Clasificación general:

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Abdisalan S.
Clasificación:

El cliente no dejó un comentario.

Lauren T.
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Really glad we came here!! Everyone was super professional and friendly. Quick service. Clean and well maintained Uhaul. Owner is a really good guy, with great conversation. We'll be back!!

Ryan C.
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El cliente no dejó un comentario.

joe M.
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El cliente no dejó un comentario.

JAPERIA G.
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With Universal detailing LLC, I don't it's nothing you need to change any this location. I think it's a great location that's easy to get to. I like the customer service, he handle my situation quick and answer all my questions on spot. I will definitely recommend this spot to my friends.

ALFRED N.
Clasificación:

I feel is better

Abdisalan S.
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This is one of the best place to get your U-haul truck fast and easy in & out the door. I recommend you to go here.

Monica T.
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El cliente no dejó un comentario.

HEATH F.
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El cliente no dejó un comentario.

Jennifer L.
Clasificación:

El cliente no dejó un comentario.

Kevin B.
Clasificación:

I rented the truck at 11 am on Saturday, returned it at 10am Sunday, but was charged for 2 days rental. Calked the rental compant...was told they would call corporate office to change to a 1 day rental...was never called back. Beware of doing business with this company.

Kevin W.
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El cliente no dejó un comentario.

Maranatha S.
Clasificación:

El cliente no dejó un comentario.

Benjamin W.
Clasificación:

Could not find the drop box to leave key

Dustin F.
Clasificación:

Be more informative. I was never aware that my rental was only for a 6 hour period of the same day, I was under the impression from the time of renting that I had until the next day to return it but it was not the case.

Jeffery B.
Clasificación:

After verifying the pictures outside, I opened the back door to find a huge piece of plastic covering, maybe something that was pulled off a couch. I didn't have a place to throw it out. You had to walk inside the detailing garage itself, instead of a main entrance. Floor was covered in water and soap, nearly slipped. They also did not have all the equipment I ordered. Instead they gave me an appliance dolly instead of a furniture dolly. Definitely not a great experience

abdirashid O.
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Customer service was excellent. Location was convenient and the rental service was fast and skilled

Robert A.
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I went for the truck at 5:43 pm and return it at 5:00pm the next day but I was charge 48hrs fee with the excuse that the contract went to 2nd day after 4:00pm. I was soo disappointed.

Jonnathan C.
Clasificación:

Very friendly staff

Billie C.
Clasificación:

I was able to drop the trailer off when they were closed. First thing the next morning I received an email with conformation they received the trailer. I called to verify and everything was already done with the return process. Very nice person on the phone.

FAITH D.
Clasificación:

Make sure your representatives know that they need to be at the location for scheduled pick-ups. We had to wait for the associate to show up at the location. The battery in our van was dead and we had to spend the time to jump it. Make sure your associates know to check the vehicles for problems before customers come to collect them.

vella G.
Clasificación:

I suggest having a main entrance for customer's to use instead of having to walk through the work area to a side office. There should be more than one person capable of processing customer orders. Before asking a customer to sign a document indicating no damage to the vehicle allow the customer to inspect first. A customer should be asked if insurance is needed instead of automatically being charged.

Khadija W.
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El cliente no dejó un comentario.

abdulkadir S.
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El cliente no dejó un comentario.

KEVIN D.
Clasificación:

El cliente no dejó un comentario.

Chuck W.
Clasificación:

I didn't reserve a UHaul under my namw

Dale L.
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El cliente no dejó un comentario.

Rhea L.
Clasificación:

El cliente no dejó un comentario.

Micheal K.
Clasificación:

Contacted Uhaul by phone prior to rental to be told reservation not required. Went to rent a vehicle & location employee stated reservation WAS required, attempted to rent vehicle only to be told we had an outstanding balance of $500 plus which prompted two hours on the phone w/ Uhaul rep. Outstanding balance was not our personal balance & the time involved on phone to remedy the balance issue was not taken off rental contract/period & ended up paying extra day for rental. Told by location employee rental included up to 300 miles but contract (WHICH WAS NOT PROVIDED IN PAPER FORMAT WHEN VEHCILE WAS RELEASED TO US) indicated 200 miles which resulted in extra fees for mileage. Overall terrible experience, contacted Uhaul several times over the course of having their vehicle as well as follow-up with Regional customer Svc in an attempt to remedy all issues but have NEVER received a call back from Uhaul. Will never use this service again & will continue to communicate terrible customer service received.

KEVIN W.
Clasificación:

El cliente no dejó un comentario.

jaime W.
Clasificación:

n/a

Terry C.
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El cliente no dejó un comentario.

Matthew F.
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Supervisor was late to location - ignorant and disrespectful on phone and handling of situation

Victoria C.
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No one was there who could get me the key. When i called to say i would be late and asked if that was ok, the person on phone was either high. , greatly distracted or just plain dumb as made me repeat myself several times and didnt know what i was talking about. Truck was clean. Transmission has serious issues!

Steven B.
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El cliente no dejó un comentario.

ALBERT G.
Clasificación:

Continue to work on service to others

Kiran S.
Clasificación:

El cliente no dejó un comentario.

Arthur H.
Clasificación:

There is no order and this place is unprofessional.

No se han enviado comentarios para esta ubicación.

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