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DONALD W.
Customer Reviews for United Business Center of Tampa
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The smaller trucks were already reserved and I needed a truck last minute, so if the next customer can; call ahead. The staff was quick and professional to get me a truck.
ryan O.Employes are very professionals
Luis M.Nothing everything was great 👍👍👍😃😃 / i have no complaints)
Juan A.Very friendly, patient, and accommodating. Gracias
NATASHA C.Polite friendly.
JOSHUA W.The people are great. Easy to talk to.best place I have rented from
JOHN L.Counter agent was very helpful and great to work with.
THOMAS R.Equipment was: Pick-up on Jan 22, 2023, 8:51 AM Returned after hours on Jan 22, 2023, 6 PM as recommended by site personnel. Site personnel did not log the return of the equipment until Jan 23, 2023, 9:45 AM resulting in an excess charge of one day due to the entry. I contatcted location and they indicated they could not fixed the error they made (poor customer satisaction). A dispute claim (4112580) was filed on Jan 23 but no resolution at this time.
Carlos E M.Outstanding service.
Norberto R.Everyone did great
John K.Gracias
dwayne R.Had to go to 3 uhaul locations in order to fulfill my reservation. Waste of time
Paul J.Better customer service and honesty
Brittney M.Nice staff, Tammy and Chris are fantastic
carole C.Customer service was great they got me in and out way quicker than uhaul did at uhaul (i had to wait over two hours in line to get up to the rental desk at uhaul ) this is a great place to rent Truck or trailer from will definitely go back when I need to rent again ! (United Rental on linebaugh ave.
garry J.The couple at the front desk were amazing. Great customer service - will rent here again!
Andrew S.Very welcoming business and delightful to work with. I would surly use their business again.
Anthony H.Tammy and Chris are awesome people. Servicio al cliente de excelencia. I will recomend to a friend. -Stella Rios
estella R.Extremely friendly and accommodating owners at this uhaul location. It was a pleasure renting from them. Thank You, The Traub's
Judwin T.Five star service
MARCOS P.Not sure if this is a family owned location, but they sure have some of the best customer service I've ever experienced at any Uhaul agent in my entire life.
Rodney L.The staff made me feel as though they appreciated me as a customer and valued by business. I left feeling as though this U-Haul store is the only one I will choose in the future.
Freddie F.Nothing Staff was very Helpful.
Susan B.Van was not clean, windows, and floor, were dirty.
Betty N.The managers in the office they treat everybody like family
jimmy R.Muy buen servicio gracias q se mantenga asà aunque en el de la waters ave muy mala atención gracias
Manuel L.Very nice people. Would go there again.
Lily P.The cargo van I reserved was not available on my reservation. I had to rent a different vehicle. I would like my guarantee refund
phil A.The best I've ever been. All around great experience.
JANICE P.Very professional
Patrick L.Great experience taking furniture to the Ft. Myers area and leaving the truck there was flawless. They were very considerate of my location regarding the drop off too.
terri M.I want to start by saying my experience picking up the truck was very different from what I experienced after I dropped the moving truck off. I was given a 15 ft truck for the price of a 10ft truck, which was incredibly considerate and helped me very much. I was very grateful for it. After dropping off the truck, I had a question regarding my last receipt and received no help from either associate at the location with getting an answer. I had to call the general U-Haul customer line to get assistance. I was called back from this location and spoke to Tammy, who was very rude and quick to give me an attitude. She cursed at me, talked over me, and then hung up on me when I tried to discuss the extra charge I received and resolve the confusion. I will not be going back to the location, and I would never recommend it to any friends of mine after this experience.
Gabriela F.Thanks for the excellent service!
FM B.Great owners ! And kind
Taiwana L.Truck was broken and they overcharged us for gas .. unacceptable
Alexander V.Keep up with the good work
CAREY B.Tire pressure light was on but tires were fine
Garry S.All friendly and efficient
Sandra W.The lovely lady and gentlemen at this location are very nice and laid back easy to talk to helped me with all my questions A++ rating if you ask me thank you for your help!!!!!!!
Devin E.Second time I've rented from this location and it won't be the last
Paul K.Friendly nice people Equipment in perfect condition
Ana J.nothing, place is great
Nicholas N.Charged extra for gas even though I have two pictures before and after of the gas and they are exactly the same and they still charged extra. When I called to fix it the lady was very rude over the phone, really bad customer service.
Eric F.Very promptly
Alberto M.Great Customer Service
Tracy H.Closes at Noon on Sunday. Marked checked in next day but dropped off 7pm same day as rental. Shouldn't I be reimbursed for a day when the quote charged was for2 days!!??
Paul A.The uhaul had no air conditioning and in 95 degrees. It was very upsetting.
Óscar R.The younger couple that handled our transaction were the BEST!!! They actually cared about us treated us like we were family.
JOHN L.Had to go inside to the desk and lady was very nice and helpful
Benjamin G.I will recomment everybody and every that i neded I will be renting this place. the people working in this location are the best
Joaquim L.Stephanie was excellent and I will definitely come back to this location. Very personalized service. The only negative is the trailer was very old and the door latch was a pain in the butt... (bad) luck of the draw and clearly not the location's fault. If the equipment wasn't so old, my rating would have been "excellent."
Kevin S.The husband and wife team working this location are helpful and personable. It was a pleasure renting from their location and will continue to use them for uhauls.
desiree T.Great people to do business with…..Definitely will do business in the future.
MARC R.I was hustling to return my truck on time to this location. I got there and this friendly guy (the owner) was waiting for me outside of his regular business hours! I was so impressed with such personal customer service! I highly recommend!!!
Kathy G.