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Paul Flores
Customer Reviews for Unique Cycles West Coast
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great experience at this location!
Jack AnastasiaEverything was ready to go. Paperwork was a breeze, and rates are reasonable. What more can we ask for.
Cedric GrayProfessional, very organized, easy to pick up and drop off. One of my best UHaul experiences ever. Thanks 🙂
Wesley WilsonExcellent service
Myriam GavarreteOutstanding experience
Richard IvlerGreat service too.
Cris ArzateOwner was great, my best rental ever😎
Buford HarrellGreat location, friendly and professional 👍
victor beauchampPhenomenal customer service. Will be using them for all my U-Haul needs. Very grateful to lady that helped me
Chris ValenzuelaA smooth and easy experience
William GriebelVery knowledgeable staff. My needs were well taken care of. I would highly recommend this UHAUL location.
Steven WhiteleyNothing..this is my go to location..they are the best
ronald keltyThis is the second time I’ve used this branch and the owner is very pleasant to deal with. Vans are kept clean.
Yasmin JuicoListen to customers more and not sneak in any personal interests
jesus MejiaNita at this location was very knowledgeable and made the transaction so easy. I highly recommend this U-Haul store!
Sarah RhodesGood service and pretty simple. Independently owned.
robert mcdonaldOwner/operator was extremely kind and helpful throughout the entire process.
Efrain De La PezaI was accidentally charged for the $15 safe mover coverage. I rent uhual from this location a few time and they normally ask me about my coverage option during check in. I dont believe they asked me about my coverage option during the last check in. Had they asked me about my option, I would've declined the $15 coverage. Please process and refund the $15 to my credit card. Customer Response to Receipt for Contract #22334329
Zhibo HanFriendly staff and professional, they exceeded my expectations honest people and super clean vehicles.
Mario RodasThe receptionist was really nice I loved that she explained it very well thank you most definitely will come back an recommend friends!
CYNTHIA AGUILARGreat service every time!
Grace JonesLa atención de la persona fue muy amable pero en realidad lo que no me gusto fue el cargo de gasolina que me hicieron al final de la cuenta. Yo al recoger el camión tenia solamente 1/4 de gasolina pero no me fije que la persona me puso que tenia 1/2 tanque al terminar mi recorrido fui a la gasolinera y lo dejé un poco más de lo que lo había recibido. Mi sorpresa fue que cuando llega mi cuenta por E-mail lleva un cargo adicional de gasolina, Ella al recibirlo deberían de comentarlo y no decirle a uno que todo esta bien.
edgar vasquezThe lady at this location is very pleasant, friendly and helpful.
Aaron FallsGreat people
Gary ChristensenThe rep at store is the nicest person and knowledgeable. Glad to do business with her and company.
Penelope WoodExcellent service
Albert MoranHave a program where if you rent a trailer so many times in a year, you get one day rental free. The couple that I rent from are very cool. They go by the book , very nice people on Kruise st in Monrovia.
Kenneth AllenMr. Logan McClain was professional and nice. The attitude of the staff was friendly. Keep up the good work.
albert WilliamsVery Friendly staff, clean facility and vehicle was clean and gassed up!
Baron ChuGreat customer service and very clean truck
Penelope WoodHands down the best U-Haul location. Excellent service, well maintained equipment.
cristian aguilarKeep more vehicles at this location.
Gary BosworthAlways at great experience at this location
Stephen AlvarezThank you for making the entire process so smooth!
Hannah HelwegeGreat experience all around. Would use again.
Jennifer DeclerkVery friendly owner :-)
Robert OtrembiakThe lady who ran the place was down to earth, efficient and helpful. I will 100 percent use this location again.
christian rinaldiNita is awesome, polite and very helpful. Smooth Sailing will be sticking with this location for any moves in Pasadena / Sierra Madra and Arcadia
rachel beldaThe service is friendly and organized. They always work to get me in and out as quickly as possible.
Steven HouckAlways a great experience!
Alberto LopezDoesn’t need improvement? Customer service is excellent.
DAVID LANGIERIvery good!
Xuerui WangNita was friendly, cheerful and provided excellent customer service by being in constant communication with me to help me with everything I needed for my move.
Rod DurmiendoEquipment was very clean. I’ve been renting from other Uhauls but this branch seems to exceed expectations every time.
Mel DimacaliNita is amazing! She made the process so easy.
Erica MendezNita and Alfonso were excellent in their service and very friendly and professional in making my rental the best ever.
DENIS GAGNIERVan was super clean & owner very helpful!!!
Jeanne MottThis was my first time renting a U-Haul. Nita called, walked me through the process, and sent me videos so I could be prepared for the checkout and checkin processes. Everything went smoothly. I will definitely be doing this again in the future.
Katrina DaymanThis was the easiest U-Haul rental I have ever experienced. I will definitely come back! Excellent customer service, super fast, and super easy return! Five gold stars!
Dayna DavisBest services ever.
Salvador MedinaLove how close it is to where I live, service was friendly and the van was really nice.
Rhonda GharibLady was wonderful and very helpful
Juan HernandezFriendly and efficient! Completely satisfied.
Alberto LopezNita was very responsive and professional.
Mel DimacaliVery friendly and efficient service! Will be back and highly recommended.
Alberto Lopez