Customer Reviews for U-Haul Storage of West Weston

37 reviews

5009 Schofield Ave   Weston, WI 54476

(715) 355-6809

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(715) 355-6809

5009 Schofield Ave
Weston, WI 54476

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

James O.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

LORI S.  |  Overall Experience 
Rating:
3.0

We no longer needed the 10 x 20 unit so we moved to a U-Haul facility just down the road that had a 10 x 15 unit available and is also closer to our home.

EDWARD P.  |  Overall Experience 
Rating:
2.0

The online instructions I was given to access and open the unit were totally incorrect and didn't make sense for the way the unit was locked. I could not access the unit and eventually decided I didn't need it and ended the lease. After submitting emails requesting responses from management, I never received one.

Kimberly S.  |  Overall Experience 
Rating:
5.0

We thought the space might be too small but we got everything we needed to inside so it was just right. Thank you!

Raevynn H.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Amanda K.  |  Online Move In 
Rating:
4.0

The only thing was I didn't have a lock in my storage which it said there would be one but its ok i brought my own.. and I should have gotten a bigger unit but this one will do... Thank you

shannon n.  |  Online Move In 
Rating:
2.0

Very dirty all my stuff ended up with a quarter inch of dust on it

Joshua W.  |  Overall Experience 
Rating:
5.0

I even got a free lock and first month free... The only complaint I have is that I was under the impression that I could return the truck at storage unit and that was the 3rd reason I went with Uhaul storage....

Lora F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lora F.  |  Online Move In 
Rating:
5.0

Very satisfied with facility. & staff

Sandra D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dustin M.  |  First Impressions 
Rating:
5.0

Staff was very helpful and answered all my questions ! Very pleased with my experience !

BARRY R.  |  Overall Experience 
Rating:
5.0

When I entered the U-Haul building and talked with Nikki, she was pleasant , very helpful and explained things clearly!

BARRY R.  |  First Impressions 
Rating:
3.0

The door was crappy but I know they are replacing them soon. Overall good experience.

Jean L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fu Y.  |  Overall Experience 
Rating:
3.0

Prices became to high for the size of the unit.

JASON M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAN J.  |  Overall Experience 
Rating:
1.0

I never moved in. I did put a lock on the unit but it was taking off a few weeks later. I'm still waiting for a refund. All I'm getting is a run around. And move out date was NOT the June 24th.

JENNEL B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tatum P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID B.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Tammy S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jeff T.  |  Overall Experience 
Rating:
1.0

It was by far the worst single experience I have ever had well use a new hall which has been tens of times. First off when I was trying to make the reservation online I was only given one drop off location which was about a half hour away from where I was moving to a big metropolitan city of Wausau Wisconsin. so I was tricked into thinking by the customer service rep that he would save me time by letting me drop it off closer to where I was unloading. I had to make three stops one to book the storage unit another to unload at the storage unit several minutes away about 10 minutes and then lastly, I had to go to a third location to drop the trailer off. The trailer I picked up was dirty the time it took to wait for the pick up location to find the keys to get the lock off the back of it so they could unload things they were storing was ridiculous. About a half hour. And again dropping off the trailer required three different locations, which is absurd. I am deemed disabled and had to disconnect the trailer myself and I’m still in pain because the drop off was not open on Sundays the day I was dropping off.

Duane K.  |  First Impressions 
Rating:
4.0

Staff was super friendly & helpful.

Sandra D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kathy F.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

JON R.  |  Overall Experience 
Rating:
5.0

Love my little storage space! Perfect size!

Emily A.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tammy S.  |  Online Move In 
Rating:
1.0

Had to go to different location to rent the unit in Weston and the workers at grand ave location are very rude. Our unit was frozen in and hardly plowed and the gate to lock units is broken. And way to much is charged for a little unit.

Nicole B.  |  Overall Experience 
Rating:
4.0

The unit I rented has a sticky slide. When trying to slide it to open, it is really hard to move and takes about 5-6 minutes of working on it just to get it to move so I can open the door. Other than this problem everything else is fine.

Jean F.  |  Online Move In 
Rating:
1.0

Seeing how I'm a previous customer at my storage facility prior to uhaul buying it n taking over I should've bn locked into my current rate! It went up over 50%! IM NOT A HAPPY CUSTOMER! Service and rates suck!’

CATHERINE G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JONI LEE M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SHERRI N.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

BAILEE P.  |  Overall Experience 
Rating:
5.0

Nicki and Ronald were both friendly and very helpful. They both made sure my situation was handled properly.

TAYLOR D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ADAM K.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

Back
To Top