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Catherine R | Overall ExperienceCustomer Reviews for U-Haul Storage of Spring Grove
Testimonials From Recent Customers
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Really good help but the unit wasn't as expected, just a bit smaller than originally thought. Still worked, people were nice however do be cautious. When I went in there was a couple that were very ambitious about letting everyone know what's going on in their world.
THOMAS Z | Overall ExperienceVery friendly manager, all went very smoothly!!
DONALD P | First ImpressionsPrice,price,price Only problem WAS PRICE KEPT GOING UP
RAY C | Overall ExperienceDeanna was wonderful Very friendly and helpful
Timothy W | First ImpressionsFrom day one of renting the storage unit it was always difficult opening the doors, also the rent was always going up and never seen any upgrades and always looks like it was under construction.
COMPLETE C | Overall ExperienceDeanna was very helpful, explained every thing and was cheerful as well
STEPHEN K | Overall ExperienceAlways very helpful. Thank you !!!
ralph t | Overall ExperienceUnreasonably expensive to rent here. Not sure why the rent is constantly increased.
MERCEDES S | Overall ExperienceThe wonderful employee was awesome this was my first time dealing with storage and he was able to answer all my questions and show me around and how everything works I hop he gets a raise
Sam S | First ImpressionsEveryone was very helpful
ED D | Overall ExperienceManager is fantastic! Super responsive and helps every step of the way!
Kevin D | Overall ExperienceMy only real issue was that I did get some rain apparently that came in and went some wood that I had on the floor which I had to throw away. My unit was North facing but I was surprised that water did come in.
Michael S | Overall ExperienceThanks, we were grateful for the use of your storage facility.
LIFE S | Overall ExperiencePolite employees and easy to deal with.
ROBERT O | Overall ExperienceI think it is terrible when I rented the unit 4 years ago for 90.00 a month. Every time it was bought out the price went up with uhual making the biggest increase after tellling me there were no plans on raising rent. Also checking out with you would think they would refund the unused days but no. They sure are quick to throw on a 5.00 late charge or threaten to take your belongings from you.
DARWIN R | Overall ExperienceDeanna was very helpful
ED D | First ImpressionsThe units are dirty and old. It was doable when the rent was $70\month but with each change of ownership, rent would go up but nothing improved. My things are better off in my garage.
BETH O | Overall ExperienceDeanna from Spring Grove, IL....thank you. You were so helpful. I will highly recommend your facility!
Deborah R | First ImpressionsWe were able to get into a unit quickly, it’s close and no long term rental agreement
Lisa M | First ImpressionsActually, we still have one unit and are very grateful for your support.
LIFESPRING C | Overall Experience