Customer Reviews for U-Haul Storage of Spring Grove

35 comentarios

2502 Spring Ridge Dr   Spring Grove, IL 60081

(815) 675-1055

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Horario de oficina

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed

Servicios en esta ubicación:

Contáctanos

(815) 675-1055

2502 Spring Ridge Dr
Spring Grove, IL 60081

Servicios en esta ubicación:

Horario de oficina

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Catherine R  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jJustin M  |  Overall Experience 
Clasificación:
4.0

Really good help but the unit wasn't as expected, just a bit smaller than originally thought. Still worked, people were nice however do be cautious. When I went in there was a couple that were very ambitious about letting everyone know what's going on in their world.

THOMAS Z  |  Overall Experience 
Clasificación:
5.0

Very friendly manager, all went very smoothly!!

DONALD P  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith R  |  Overall Experience 
Clasificación:
4.0

Price,price,price Only problem WAS PRICE KEPT GOING UP

RAY C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

james f  |  Overall Experience 
Clasificación:
5.0

Deanna was wonderful Very friendly and helpful

Timothy W  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tabitha L  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James C  |  Overall Experience 
Clasificación:
2.0

From day one of renting the storage unit it was always difficult opening the doors, also the rent was always going up and never seen any upgrades and always looks like it was under construction.

COMPLETE C  |  Overall Experience 
Clasificación:
5.0

Deanna was very helpful, explained every thing and was cheerful as well

STEPHEN K  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen W  |  Overall Experience 
Clasificación:
5.0

Always very helpful. Thank you !!!

ralph t  |  Overall Experience 
Clasificación:
2.0

Unreasonably expensive to rent here. Not sure why the rent is constantly increased.

MERCEDES S  |  Overall Experience 
Clasificación:
5.0

The wonderful employee was awesome this was my first time dealing with storage and he was able to answer all my questions and show me around and how everything works I hop he gets a raise

Sam S  |  First Impressions 
Clasificación:
5.0

Everyone was very helpful

ED D  |  Overall Experience 
Clasificación:
5.0

Manager is fantastic! Super responsive and helps every step of the way!

Kevin D  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

STEVE L  |  Overall Experience 
Clasificación:
3.0

My only real issue was that I did get some rain apparently that came in and went some wood that I had on the floor which I had to throw away. My unit was North facing but I was surprised that water did come in.

Michael S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine R  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave c  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

courtney w  |  Overall Experience 
Clasificación:
5.0

Thanks, we were grateful for the use of your storage facility.

LIFE S  |  Overall Experience 
Clasificación:
5.0

Polite employees and easy to deal with.

ROBERT O  |  Overall Experience 
Clasificación:
2.0

I think it is terrible when I rented the unit 4 years ago for 90.00 a month. Every time it was bought out the price went up with uhual making the biggest increase after tellling me there were no plans on raising rent. Also checking out with you would think they would refund the unused days but no. They sure are quick to throw on a 5.00 late charge or threaten to take your belongings from you.

DARWIN R  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott F  |  First Impressions 
Clasificación:
5.0

Deanna was very helpful

ED D  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah R  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

LEEANN L  |  Overall Experience 
Clasificación:
1.0

The units are dirty and old. It was doable when the rent was $70\month but with each change of ownership, rent would go up but nothing improved. My things are better off in my garage.

BETH O  |  Overall Experience 
Clasificación:
5.0

Deanna from Spring Grove, IL....thank you. You were so helpful. I will highly recommend your facility!

Deborah R  |  First Impressions 
Clasificación:
5.0

We were able to get into a unit quickly, it’s close and no long term rental agreement

Lisa M  |  First Impressions 
Clasificación:
5.0

Actually, we still have one unit and are very grateful for your support.

LIFESPRING C  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSEPH &  |  First Impressions 
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