The guys went over and beyond to make sure I got some good equipment to tow my restored 1969 Convertiblenorm M.
Customer Reviews for U-Haul Storage of Sea Tac
Seatac, WA 98188
(ADA parking only available to customers)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Judy L.
El cliente no dejó un comentario.ed A.
El cliente no dejó un comentario.James L.
This location was not my preferred pick up spot. This facility and service were all good, I just wish U hail could guarantee a pick locationkristine F.
El cliente no dejó un comentario.Jeanne M.
El cliente no dejó un comentario.Emily G.
It was fine until you representative (Robert)called my phone after I already dropped truck off to the same location I picked it from basically accusing me of not returning the truck and asking me 50 questions about where I dropped it off at. When I gave truck and keys to another work and he cashed me out and gave me my return receipt .. I feel it proper customer service to to check before calling the customer accusing themKeandra S.
Great service!MARK B.
El cliente no dejó un comentario.Kristen S.
El cliente no dejó un comentario.Jennifer K.
El cliente no dejó un comentario.Roza A.
El cliente no dejó un comentario.Gary O.
All was good.Robert H.
El cliente no dejó un comentario.Amanda C.
El cliente no dejó un comentario.Walter R.
When you have a problem with your rental (loose wheel bearings) and let them know about it don't send them away because they don't have a another trailer that size.....instead upgrade them ......Susan F.
El cliente no dejó un comentario.Bryan H.
These guys we're great!john H.
friendly employees awesome customer serviceaureliano M.
El cliente no dejó un comentario.John K.
El cliente no dejó un comentario.Joseph I.
El cliente no dejó un comentario.James E.
Staff were considerate and helpful.Edite F.
El cliente no dejó un comentario.Renee I.
El cliente no dejó un comentario.David H.
It was a bit rough getting a call from u-haul (48 hours before my pick-up time) that my rental equipment was not available in the location I made reservations for 2 months ahead, but the customer service representative was very helpful in adjusting for the changes.Shani G.
Everything was clean and the move went smooth thanks U-Haul👍GERETHA R.
El cliente no dejó un comentario.Rodney B.
Nate was great! Excellent customer serviceWill C.
I have rented with UHAUL on multiple occasions and it went smooth, but i had a bad experience here at this location. When i got there this morning the employee was not inside and i had to wait and ones he finally came inside, he kept answering other calls while dealing with me and barely answered my questions. There was a rental available for 11:00 return and asked him if i can rent the uhaul up until 12:00 and he told me there was a 1:00 rental and if i can try my best to return it before 1:00, i returned the vehicle at 12:00 and was told i returned it late and got charged for two days rental after the guy told me it was fine at the pick up, and i left the truck despite being charged for that extra day. It was definitely one of my worst experience with Uhaul. The staff at this location were straight up rude and some not giving out correct information or not knowing enough about the uhual rentals. Definitely won't recommend this seatac location after the service i had. Terrible customer service.abdullahi A.
El cliente no dejó un comentario.Matthew W.
El cliente no dejó un comentario.Tracey M.
My reservation was at the Renton wa location, and when I arrived at that location the trailer was not available. That caused me delays and expense. I was told to expect a $50 refund to be processed by end of day. But when I called 24 hours later it was not being processed. Please pay me the $50 and notify meAlex P.
El cliente no dejó un comentario.Erin L.
I had questions about towing a car trailer with my Tacoma and these guys had the answers. Made suggestions with my options. The equipment was clean and worked well. A great experience at this location.David L.
El cliente no dejó un comentario.Gayle D.
People make a company! Great people very helpful!Greg B.
El cliente no dejó un comentario.Stacie L.
El cliente no dejó un comentario.Sean B.
El cliente no dejó un comentario.xiaofang T.
El cliente no dejó un comentario.Kimberly A.
El cliente no dejó un comentario.Tamaira M.
We rent a truck, truck was not cleen inside the cargo area. Was something oil greasy. We want move our mattress from storage to my. Place. We did clean before use. I am your regular customer from long time. Thanks. Palwinder singh.PALWINDER S.
The Boss and crew were very pleasant and knowledgeable. I retired from Uhaul in 2012 and it was a rewarding experience to see that Uhaul Customer Service is still alive and well. Thank you SeaTac team 701081 for the Wonderful Reunion in the Uhaul FamilyMichael S.
The representative we dealt with was very pleasant and easy to deal with.Al L.
El cliente no dejó un comentario.dan D.
Little sad to get the Uhaul with such a low tank. I ran out of gas before I even got to my destination.Caitlin R.
El cliente no dejó un comentario.Stephen M.
El cliente no dejó un comentario.Brandt C.
Great service with everyone I interacted with, good price and the truck was very clean, overall 100% satisfied.Anthony R.
Was told at time of renting that truck was needed back by 7AM the next day for a family moving cross country and if it wasnt I would have to pay for that family's move. About 20 min after i left, I got word it would be virtually impossible for us to finish in time to get the truck back by 700AM the very next day. Called the store immediately and repeatedly throughout the day without an answer and then got transferred to the national line, who after i explained my situation, transferred me back to the "scheduling coordinator" who i think was at the store. No one answered this call transfer either even after holding for extended periods of time. Did not want to affect family who needed truck even though there were 15 or so other trucks on the lot of various sizes, so stayed up nearly all night completing the work. I understand staffing issues and getting busy, but there was literally not a single person empowered to help me and all i wanted was to either extend my rental for an additional few hours and/or get the "other family" a new truck on the schedule, or return my truck and get one that didn't need to be back at 7AM, which is when the store first opened anyway. There was no family waiting at the store when we returned it at 7AM, just the manager who said he was too busy to answer phones and that we should have just driven back to the store if we had a question. it's a tough time for hiring and customer service, but it shouldn't be hard to just be a regular customer and this store made it hard just to be a regular customer. Maybe it was just a bad day (we all have them) but I wouldn't rent from them again at this location. And I am sure the store is busy during the day, but there were no other people in the store either time I was there to rent or drop off.Matthew S.
El cliente no dejó un comentario.Deeshaun P.
Nothing, I have no suggestions. All the paperwork was ready, truck was ready, it all went very well.David B.
The crew at the location I rented from was great!Brian C.
El cliente no dejó un comentario.RUBEN C.
El cliente no dejó un comentario.Denise M.
Everything is good, thanksAmmar A.
El cliente no dejó un comentario.Mackenzie H.
good customer serviceRick N.
El cliente no dejó un comentario.Rob W.
El cliente no dejó un comentario.Janet G.
El cliente no dejó un comentario.Hector A.
El cliente no dejó un comentario.Alfredo L.
The two gentlemen who were operating the location were very friendly and super helpful. I was pleasantly surprised by the experience (as I've had a lot of negative with U-Haul in the past), which is great because I have a lot of renting coming up over the next few months. I'll definitely be doing it here.Russell W.
Waited a long time, after being on calls w/ uhaul all morning. On one of those calls, he had no authority to help with my needs. Clerk was friendly. But you need more staff. Note: the fuel amount recommendations for the truck on the contract were incorrect causing us to put in more fuel than was necessary. It showed that it had a 40 gall tank. It was actually a 40 gallon tank. A huge difference in cost.Angela V.
El cliente no dejó un comentario.Sydney S.
El cliente no dejó un comentario.ahmad Y.
Awesome service--the person working came outside to greet us and took care of checking the truck back in right there in front of us, sent the receipt to my email immediately. Quick, easy, friendly return.Gabriel B.
Customer service was great! Although there were a few errors made by u-haul re: pick-up location, they made it right by giving me extra miles, etc.. I would say that if your reserving a truck onlineâ€¦ make sure the pick-up location is at the place you intend to pick up and not up to 30 miles away.Janet H.
This location always does so well every time I go there. Everyone is so nice and helpfulPAUL F.
El cliente no dejó un comentario.Alaa A.
They changed money to dop it off after hours which I thought was ridiculousAndy B.
El cliente no dejó un comentario.Anders K.
El cliente no dejó un comentario.Cook R.
Can't think of anythingJohn B.
El cliente no dejó un comentario.PAULINE L.
El cliente no dejó un comentario.semere T.
El cliente no dejó un comentario.Cesar S.
More customer parking. Very friendly staff. Great General Manager!charles W.
I rented the trailer from the West Seattle location; at no time did I ever receive an indication that I should go to the SeaTac locationKim T.
El cliente no dejó un comentario.MARIA M.
El cliente no dejó un comentario.Andrew P.
They didn't he ace the size I reserved. â€œUpgradedâ€ me from a 20' to a 26' which made travelling more difficult. Especially getting into my new storage unit. I reserved the truck over a month in advanceDan W.
Best service and the guy knows what is doing thanks for your helpMahamadou K.
El cliente no dejó un comentario.RICHARD T.
The process was so quick and the associates were so friendly and knowledgeable. Thank you so much!AHMAD R.
Remove the corner of the roof so the trucks do not hit it.BRIAN LEE L.
Very efficient and speedy return.David E.
The horn was not working. And the guy who wrote the order had bad attitudePEDRO C.
Dave was extremely helpful and very customer service driven. I would not rent from anywhere else.roxann A.
El cliente no dejó un comentario.DIBEKULU M A.
El cliente no dejó un comentario.Wilton W.
El cliente no dejó un comentario.STEVEN M.
El cliente no dejó un comentario.Doug B.
Excellent serviceMICHAEL M.
This location is my go to for service. They are professional and always provide good customer service.CYDNEY B.
El cliente no dejó un comentario.JIN HI W. | Overall Experience
El cliente no dejó un comentario.JIN HI W. | First Impressions
Staff was always friendly. I never had any problems. Convenience location. Price of storage reasonably.romona s. | Overall Experience
good valueMark A. | Overall Experience
This location is busy and only the manager was available. She even admitted she needed to hire more people to every customer in the store at that moment. Then, the manager was going to charge us the first months rent in which I told her we would be getting one month free because that's what it reservation was supposed to include. Customer service even told my husband that this location has a unit available and the first month would be free. She then tells me, "I don't participate in that. Because I'm so small here, I don't participate in that." I went back to the car to tell my husband who was watching our 5 month old who was sleeping. He goes in to talk to her and began to tell her that we were told we would get one month free of storage and that her sign in the front even says one month free rent. The manager says that she has to put that on her sign which is FALSE ADVERTISING! Then the manager finally asked if we had a certificate. My husband grabs the certificate from the car and then the manager says we can get one month free. It is my fault I wasn't prepared with the certificate but also the manager could've asked me and I would've remembered and got it myself. Horrible experience.Kendra J. | First Impressions
Its was good cutomer serviceEPHRAM E. | First Impressions
Your employee was excellentMark A. | First Impressions
Quick service. Clean facilityjeff s. | First Impressions
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