Customer Reviews for U-Haul Storage of Sea Tac

3777 comentarios

20024 International Blvd   Seatac, WA 98188
(ADA parking only available to customers)

(206) 878-8158

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(206) 878-8158

20024 International Blvd
Seatac, WA 98188
(ADA parking only available to customers)

Services at this Location:

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

DONALD P. 
Clasificación:
5.0

There was a small mix up with the paperwork. I was assigned one truck for pickup and given the keys to another. Other than that everything else went very well!

ANABEL P. 
Clasificación:
5.0

Have a usb outlet in the truck to charge and play music from phone. Driving hours without your favorite music is not fun.

Martha R. 
Clasificación:
5.0

Fast and easy

MICHAEL H. 
Clasificación:
5.0

I had such a great experience I cant think of anything that could have been done better. The only possible thing would be that the phone calls going to a call center instead of the local office was frustrating when I wanted to verify my reservation but it all worked out

KENNETH F. 
Clasificación:
5.0

As always great customer service!

MICHELLE M. 
Clasificación:
3.0

Just to far out of the way and no parking

YVONNE JOYCE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERYLL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew L. 
Clasificación:
5.0

The employee there was very friendly and helped me with everything I needed.

ERIK R. 
Clasificación:
5.0

Friendly Good businessman see next time thanks

ABDIRASHID A. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES LAWRENCE W. 
Clasificación:
5.0

At the last minute, needed to rent a cargo van, this place was perfect. The staff was really nice and helpful. Thank you, Uhaul. We appreciate all your help.

kent K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN CHRISTOPHER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT L. 
Clasificación:
4.0

Create a backup plan for when people need to drop their keys off after hours and your website is down!!

Daniel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SILVIA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD B. 
Clasificación:
5.0

They were great

Loren B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAQUETTA N. 
Clasificación:
1.0

Stop cheating customers. Customers needs some courtesy from the staff. Manager is very arrogant. Doesn't want to listen to customer. I was most disappointed and dissatisfied with service.

ANDREW K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JON W. 
Clasificación:
4.0

Service was friendly and quick (light day). Location would be better with a little customer parking.

JOHN H. 
Clasificación:
5.0

Great customer service!!

Jordon O. 
Clasificación:
5.0

The employee was off and made sure I knew how to drop it off online.

Oshjseane H. 
Clasificación:
2.0

I emailed already, but several employees either weren't wearing masks or didn't have their masks pulled up over their noses, etc. Furthermore direction on approvals, mileage, etc. was pretty minimal, causing me to have to stop and go back for more info. Van was parked in by another van. Sign still in window. Basically little effort but the mask thing was the real kicker.

Jeddidiah O. 
Clasificación:
5.0

Customer service is excellent

HABTAMU A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN T. 
Clasificación:
5.0

Satisfied

HENRY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIP TYLER M. 
Clasificación:
4.0

El cliente no dejó un comentario.

ADE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG FREEMAN L. 
Clasificación:
1.0

Bad customer service at all.

LINDBERGH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alfred R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer K. 
Clasificación:
5.0

El cliente no dejó un comentario.

NEAL H. 
Clasificación:
3.0

Uhaul needs to make trailers available for pick up after hours

CRYSTAL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter G. 
Clasificación:
5.0

super good service. easy going, but professional

CLAUDIA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY G. 
Clasificación:
5.0

The man who helped with the return was very helpful and friendly early on a Sunday morning.

BART B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Facundo A. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

VOUNGHENG C. 
Clasificación:
5.0

You guys did a great job. Really appreciate your service.

THOMAS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

NUR A. 
Clasificación:
1.0

The guy that i returned the vehicle to was so rude and didn't wanna explain anything, unlike the the guy that i picked the vehicle from he was so nice and helpful

IBRAHIM B. 
Clasificación:
3.0

When returning the truck the gentleman was very rude he needs more customer service skills instead of just blowing out the customers

esther S. 
Clasificación:
5.0

Everything was great

CONRAD N. 
Clasificación:
3.0

Ensure employees coming into the building are wearing masks. One was going in and out without a mask. He came in without a mask, but put one on that was stored behind the counter when up front. However, he was taking stuff in from a vehicle and had removed the mask. They also need to require customers to keep their masks on. I saw a customer last time take off their mask and nothing was said. Would not go back here due to these risks. Will try other vehicle rental companies in the future.

julio N. 
Clasificación:
5.0

El cliente no dejó un comentario.

LONNIE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B. 
Clasificación:
5.0

Thank you for your expert customer services. I will contact your location in a few days in order to process my transaction via telephone. Suzette T. Ortiz

SUZETTE TASHANNO O. 
Clasificación:
5.0

Tony was a great help. Fast service!

SHANNON MARIE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

George K. 
Clasificación:
3.0

El cliente no dejó un comentario.

GARYR C. 
Clasificación:
5.0

All was good. Thank you

CYDNEY THERESA B. 
Clasificación:
4.0

The tires on the truck were worn out.

RYAN H. 
Clasificación:
5.0

Keep continue

BERHANE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

George G. 
Clasificación:
4.0

Forgot top load my moving blankets, had to stop my process and come back again to pick them up.

Timothy K. 
Clasificación:
3.0

The employee I returned the van to was not wearing a mask. Please have this be more of a priority as a business.

ALISA G. 
Clasificación:
2.0

Neither employee's wore mask. Are there any Covid standards at this location?

Shawn Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

glen C. 
Clasificación:
5.0

Keep doing what ever ya all doing. Good

Alhagie M. 
Clasificación:
5.0

Pretty smooth process, made reservation thru site and picked up the truck no hassles. Staff is good to deal with. Made this part of my project easy! Lee

LEE P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph L. 
Clasificación:
5.0

Guys were awesome.

SHELLEY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN Q. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dena M. 
Clasificación:
5.0

El cliente no dejó un comentario.

daniel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ben W. 
Clasificación:
1.0

Customer service is the worst of the worst. And also, the price I have been charged by this location of u-haul is not fair. I paid $91 for 15 Miles and less than an hour and a half rental of a cargo van.

SOLOMON W. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEVIN DAVID K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen S. 
Clasificación:
4.0

above average is the highest score I would ever give a none personal professional service. which means i was very pleased with your company

MICHAEL GENE G. 
Clasificación:
5.0

Everything was good. Worked well. No issues

Paul K. 
Clasificación:
5.0

Excellent service

JOYCE B. 
Clasificación:
1.0

Reserved my truck the day before came at my pick up time and waited over 45 min to be helped. Was never acknowledged by worker. The photos of the truck we were rented used to let you know about damage didn't match the truck we got. All around bad service

MEGAN C. 
Clasificación:
5.0

you guys excellent

YONAS M. 
Clasificación:
4.0

You guys only had one dolly which cost me more time and money

Kenneth P. 
Clasificación:
5.0

The staff was just fabulous! I placed an order last night and they were able to take care of me first thing the next day. I even showed up early and they were able to get me my truck so I had a jump on the day. They are excellent and I would always use them! Matt

Mathew S. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL GENE G. 
Clasificación:
5.0

My drop off was quick and easy, the guy was informative and let me know the other location had not told me the truth about my drop off. However being charged extra mileage isn't okay, if I rent a truck for a day I should be able to use it how I see fit for the day, especially when I can't be provided with the proper truck size and have to make extra trips. Next time I will go with Penske or Enterprise.

Patrick H. 
Clasificación:
5.0

Great service

KEINO P. 
Clasificación:
2.0

I was charged for an extra day even though I returned the truck on time and only used it for 4 hrs. I called Uhaul and was told I would get a call back regarding this the next day but no one ever called back. I finally reached someone who was able to help me get a refund.

Pierre B. 
Clasificación:
2.0

My truck had been broken into and repaired but there was still broken glass in the truck. As well as a file under the seat. The truck also smelled of weed in the cab. A customer should not have to deal with these problems.

JAMES H. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHANIE MARIE T. 
Clasificación:
5.0

Friendly and knowledgeable

JOEL L. 
Clasificación:
5.0

Overall my experience with the uhaul at the SeaTac location in Washington was wobderful . Sarah Carper went above and beyond to accomodate my needs amd rental. Thank you I would highly recomend this location .

Anna G. 
Clasificación:
3.0

Pick-up was a different location from one I had a reservation at. Luckily I called the south hill location before I headed out to them to pick up the trailer at 10am. They informed me that the trailer was missing. Customer service on that part was horrible! I wasn't notified about the trailer 48hiurs in advance. They gal o spoke to said I needed to find one myself. After calling Uhaul 1-888 number they found one that had been in the Sea Tac lot all along. Extremely frustrating! The employees at the pick up location were the best! Sarah was exceptionally helpful the whole team was spot on. U Haul should clarify that a reservation is just a request and not a guarantee that you will get your reservation. That was explained to me by the company.....

DARREN K. 
Clasificación:
5.0

Besides uHual losing the key for our first reservation that day and having to drive 10 extra miles south to pick up a smaller vehicle, it was a good experience.

Paul F. 
Clasificación:
5.0

good job

MAREK ZBIGNIEW K. 
Clasificación:
3.0

Gentlemen who I first worked with to rent item wasn't really helpful. When I came next to pick up two whom helped were awesome and showed and helped with set up. Came to return a day early and same guy who I rented the first day same not helpful no info said I'd get a receipt in email. And walked away.

MAURICIO M. 
Clasificación:
5.0

The gentleman helped me and was professional.

Stephanie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DERRICK F. 
Clasificación:
5.0

Staff are friendly and professional.

STANLEY KINIU K. 
Clasificación:
1.0

This location is busy and only the manager was available. She even admitted she needed to hire more people to every customer in the store at that moment. Then, the manager was going to charge us the first months rent in which I told her we would be getting one month free because that's what it reservation was supposed to include. Customer service even told my husband that this location has a unit available and the first month would be free. She then tells me, "I don't participate in that. Because I'm so small here, I don't participate in that." I went back to the car to tell my husband who was watching our 5 month old who was sleeping. He goes in to talk to her and began to tell her that we were told we would get one month free of storage and that her sign in the front even says one month free rent. The manager says that she has to put that on her sign which is FALSE ADVERTISING! Then the manager finally asked if we had a certificate. My husband grabs the certificate from the car and then the manager says we can get one month free. It is my fault I wasn't prepared with the certificate but also the manager could've asked me and I would've remembered and got it myself. Horrible experience.

Kendra J.  |  First Impressions 
Clasificación:
5.0

Its was good cutomer service

EPHRAM E.  |  First Impressions 
Clasificación:
5.0

Your employee was excellent

Mark A.  |  First Impressions 
Clasificación:
5.0

Quick service. Clean facility

jeff s.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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