Customer Reviews for U-Haul Storage of Salisbury
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

145 reviews

1402 N Salisbury Blvd   Salisbury, MD 21801

(410) 749-6464

View Facility Map

Office Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(410) 749-6464

1402 N Salisbury Blvd
Salisbury, MD 21801

Services at this Location:

Office Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Friendly knowledgeable. Quick Thank you

SHAKEYA G  |  First Impressions 
Rating:
5.0

Hi there

steve s  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sean H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jacqueline W  |  Overall Experience 
Rating:
5.0

Excellent customer service and the manager was very friendly and helpful

Theophilus A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY G  |  Overall Experience 
Rating:
4.0

Excellent customer service. Very efficient. Only thing wrong was with the latch on my unit was rusty and hard to lock.

jessie M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ryan L  |  Overall Experience 
Rating:
5.0

Great customer service, I will definitely refer family and friends

Natasha D  |  Overall Experience 
Rating:
2.0

The storage unit ceiling had stains looked like it had water damage . Lack of communication with employees.

BEANKA M  |  Overall Experience 
Rating:
1.0

Nobody answers the phone

BARRY S  |  Online Move In 
Rating:
5.0

Will and Rachel were awesome and really helpful

Leah S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GERDA R  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Althea W  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Alicia C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barbara T  |  Overall Experience 
Rating:
5.0

I am finished with unit within 4 days. I was quick and easy to reserve to have a safe place to store my mother's things we were keeping so we had room in apartment to throw the rest away and put back together again. The lock was missing from inside unit, but they called next business day to discuss that with me! Very polite.

Colleen W  |  Online Move In 
Rating:
5.0

Everything was fine with me. Excellent service and very friendly staff

Jean P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erich W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SARA P  |  First Impressions 
Rating:
5.0

Staff were very friendly and helpful.

Erich W  |  First Impressions 
Rating:
4.0

Thanks very much

Arthur S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel P  |  First Impressions 
Rating:
2.0

Terrible experience from finding the facility to renting a uhaul.

Kerwyn R  |  Online Move In 
Rating:
4.0

Everything was great except for price increases every year Thank you

Tara R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sheila w  |  Overall Experience 
Rating:
2.0

Lift doors bind and hard to open. Sliding locks hard to negotiate. Raised prices to frequently. I was a loyal customer for many years. Property in decline over past few years and frequent increases in rental fees prompted me to seek less expensive storage facility which I found.

STEVE H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juanita S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHYVONNE' T  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Alexcia C  |  Overall Experience 
Rating:
5.0

Chance was very friendly and helpful. He explained all the options to me and when I asked to see a unit he didn’t hesitate. He drove over and we did a walk through as he explained the different options. He allowed me to choose the option that I wanted and was very supportive. The process was quick and overall customer service was great. Thank you for all your help and patience.

LATOYA T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GERDA R  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Trinity C  |  Overall Experience 
Rating:
1.0

You guys gave me roaches and I wasn’t compensated enough (1month rent) for my property and issues I have to deal with moving forward

Ldawn Y  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

LEAH H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alphonzo S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jaquita T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael D  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MARK S  |  First Impressions 
Rating:
5.0

Honestly, I’m really more than satisfied the way that I was treated with Ms. Nicole and Wille. Both of them were very patient with me. Once again, thank you!

MARIA M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Felicia H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mason B  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Bernadette A  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Alisha C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Julia G  |  First Impressions 
Rating:
4.0

Satisfied.

gardenia t  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ryan L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ADEEL S  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

keymonie p  |  Online Move In 
Rating:
2.0

When I seen the storage area I canceled my unit. I never moved my stuff in there dark not well lighting and looks very unkempt. Would not recommend this storage facility Then after I canceled the unit they are still trying to get paid. I never used the unit

Angel L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CAROLYN D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kelly J  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kanika S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GWENDOLYN B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mira R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEPHEN M  |  Overall Experience 
Rating:
5.0

Both gentlemen was great with assisting me and professional and polite

Natasha D  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MICHAEL P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HUWA E  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TINA M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

deanna P  |  First Impressions 
Rating:
4.0

When do I get a final and full Accounting Statement on the auction of my personal items, which I happily, agreed to due my age and poor health. All I want it the truth. In this case, the truth is numbers, which are facts. Make known the information, so that others might know the truth as well. It has been written; let it be done.

JOHN S  |  Overall Experience 
Rating:
1.0

This U-Haul group is insensitive, money grubbing, heartless and lack a true ethical moral compass.

Donnie W  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Karrington J  |  Overall Experience 
Rating:
5.0

Everything went great. Just one issue. The account of my recent truck rental was deleted from the system.

STEPHEN M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brenda P  |  First Impressions 
Rating:
5.0

Staff was friendly and helpful. Had answers to all of my questions.

Jeffrey B  |  Overall Experience 
Rating:
4.0

Upon opening my storage unit it appeared that it hadn't been rented recently. Not filty but it looked like it had been awhile since it had a cleaning . Unfortunately it needed a cleaning not filty but it needed attention. It is an outside unit so I expected it to need a little. Overall excellent experience with a friendly staff and great access and location.

ANTHONY H  |  First Impressions 
Rating:
5.0

Very Friendly And Professional I Love The Price Range

shurena J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shanelle C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shanelle C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEVEN B  |  Overall Experience 
Rating:
4.0

Nicole is very understanding and easy to work with as well as the staff.

William S  |  First Impressions 
Rating:
5.0

Not all of the safe were helpful, friendly, or be polite.

Samuel D  |  Overall Experience 
Rating:
5.0

Worth doing business with

Michael B  |  Overall Experience 
Rating:
5.0

Everything was great

AUDLAIN D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PAMELARENA R  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ERNEST H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

amanda e  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAMELARENA R  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Daphne M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kim e  |  Overall Experience 
Rating:
1.0

It was dirty, not well kept, there was a dead mouse in our stuff and 2 of our TVS were stolen

Caroline P  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Erica T  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JOHN M  |  Overall Experience 
Rating:
5.0

Very friendly and worked well with customers.

NATHANIEL G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Samer A  |  First Impressions 
Rating:
5.0

Question 4 response was for the most recent CSR interaction. However, not all of the reps with whom I conducted business with initially, warranted that score, because they were not friendly, and lacked good customer service skills. I was not acknowledged/greeted, when I entered the office. But I did to them what they neglected to do to me. I greeted them with a bright goodmorning and a smile. It had no effect on their demeanor anyway. Their score would below average and a "no" to question 4.

Linda W  |  Overall Experience 
Rating:
5.0

Very good we'll done they treat me very well that what count and matters to me

Roy D  |  First Impressions 
Rating:
4.0

I had a great experience even when things did not go perfect. I got a unit that was still full, but the person at the office made sure it was cleaned fast. The guy that cleaned it was nice, fast, and he did a great job. Plus, I was compensated with a free month for the inconvenience.

Lynnette D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas V  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashlee P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cymaine B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ayisha S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Oscar P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHAMIRROR R  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Teresa B  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Mary F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHAMIRROR R  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Randall M  |  First Impressions 
Rating:
5.0

Quick and great service

CAROLYN D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christine A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

laretha p  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Henry H  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Ariel B  |  Overall Experience 
Rating:
5.0

I was amazed and relieved by how simple and inexpensive Uhaul and the team at this facility made my move. They made every part of my move easy and stress free. Thank you!

Jennifer R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALFRED R  |  First Impressions 
Rating:
3.0

Office hours can’t be convenient if there isn’t anyone there during the office hours.

Grace S  |  Overall Experience 
Rating:
5.0

We had a great experience. Made reservations early and they had the truck and everything ready for us. The pick up and drop off went smoothly. We will consider U Haul again.

William T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darrell H  |  First Impressions 
Rating:
5.0

Very clean... No evidence of rodents and bugs

Sherri J  |  Overall Experience 
Rating:
5.0

Excellent service. The staff were friendly and helpful. The facility was clean and very accessible. While it was accessible to a major highway it felt very secure.

Kenneth B  |  Overall Experience 
Rating:
5.0

Everything worked out! Much appreciated!

James H  |  First Impressions 
Rating:
5.0

Awesome staff. I looked forward to seeing them every month. Ms. Brenda is the best. I will recommend this location.

Tiffany W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NICKETTA C  |  Overall Experience 
Rating:
5.0

Efficient, very helpful and excellent problem solvers

Robert F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shonta H  |  Overall Experience 
Rating:
5.0

I have been using this facility for four years my daughter is college here and we are from Philadelphia. I will say Brenda and her team had never failed us. They have helped and accommodated always. In my eyes they are who you call a team more so a family. Keep up the good that y’all bring forth. Thank you!!

rasheedah F  |  First Impressions 
Rating:
5.0

Thank you for letting me store my property from my move ......

Demetria C  |  Overall Experience 
Rating:
5.0

It made our moving much easier, thank you.

John O  |  Overall Experience 
Rating:
5.0

Only complaint I have is that, I didn't end up needing the storage for a whole month. It would have been nice to get some money back from that. But other than that staff were very very polite.

Christina B  |  Overall Experience 
Rating:
5.0

Lovely place never go to anyone else thanks Mrs Brenda

Princess S  |  Overall Experience 
Rating:
5.0

Fast and efficient services

Jessica T  |  First Impressions 
Rating:
5.0

Excellent service! I am very grateful for this team, especially Brenda Cox.

Camila F  |  Overall Experience 
Rating:
5.0

Excellent and friendly service

PATRICIA C  |  First Impressions 
Rating:
3.0

Good but need more clarity if storage is not on same base as office

Ornelia G  |  First Impressions 
Rating:
5.0

We will be contacting U-Haul in the future if we have additional moving and/or storage needs.

SCOTT K  |  Overall Experience 
Rating:
5.0

Great customer service. Will definitely recommend.

ISIDORE T  |  First Impressions 
Rating:
5.0

Super helpful, helped correct a slew of issues from the first leg out of WI and made it easy on me, also water! Friendly and professional too! Thanks!

Jordan A  |  First Impressions 
Rating:
4.0

Thanks

Emilienne M  |  Overall Experience 
Rating:
1.0

Gave key that didn't unlock storage. had to wait over 2 hrs to get key to unlock correct storage

DeAnna M  |  First Impressions 
Rating:
3.0

Blocks are too rusty it's hard to put your lock in where you slide it the doors are Rusty

kenneth s  |  Overall Experience 
Rating:
5.0

I absolutely love Ms. Brenda and Cat

JOCELYN M  |  Overall Experience 
Rating:
5.0

Most helpful peopla I've ever met. Fantastic staff!!

BRUCE S  |  Overall Experience 
Rating:
5.0

The service was very professional. The General manager and her staff were always cooperative in assisting me. They also were friendly. I truly would recommend the usage of this facility to others.

TERRI D  |  Overall Experience 
Rating:
5.0

Just a great experience. A company run great and has everything you would need to make your move easier for you.

Sandy B  |  Reservation 
Rating:
4.0

Had a great experience renting from Uhaul of Salisbury. Staff was very helpful and accommodating. Would definitely use them again.

Kelly S  |  Overall Experience 
Rating:
4.0

I had issues gaining entry on Sunday July 1st. My code did not work and the message on the screen said the area was closed. I was going to sweep out the empty unit. However the staff was very helpful.

JOSEPH B  |  Overall Experience 
Rating:
5.0

if ineed a truck uhaul is the place.

Mary B  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

Back
To Top