Great service from friendly folks.
PAUL B | Overall Experience
Customer Reviews for U-Haul Storage of Orono
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It's been an amazing experience working with them. They tried to accommodate as much as they could and were very helpful.
SKYLA V | First ImpressionsDevin, was the only one that I communicated with and she was fantastic to deal with. I appreciated her great customer service.
Mike P | Overall ExperienceExcellent staff. All else also very good. Our on!y concern was that the slides on the door locks were very difficult to move. Thanks.
Barbara W | Overall ExperienceDevin and others were always friendly and professional with questions or interactions. Great experience!
Susan H | Overall ExperienceEverything was great
STEVEN M | First ImpressionsProfessional, pleasant and courteous!
Louis M | First ImpressionsVery happy, with the service I received.
luke S | First ImpressionsThe nicest people in the world work at this U-Haul!! They went above and beyond to help me out when I returned my trailer and needed a storage facility!! Giv e them all a big raise!!
Edward R | First ImpressionsDevin was very helpful. It was a pleasure getting my unit set up.
ROBERT S | First ImpressionsThe staff at old Town, maine were extremely helpful. Went above and beyond what I expected
scott s | Overall ExperienceMy storage unit has been frozen shut for over a month now. I can’t get into it. No help was offered but salt and that would take days to work if it did at all. I’m constantly finding that field mice have been eating away at some of my clothes and mouse droppings everywhere. Also meet with nothing we can really do. Other than those too things this is the best storage place I’ve ever been with!
Huyanna C | First ImpressionsEverything about my experience was amazing.
JOSHUA M | First ImpressionsHighly Recommend, Supper Customer Service
PAUL P | First ImpressionsDevin in the Old Town office is a true benefit to your organization. I am in charge of hiring for a company in NY and would steal her away from Uhaul to run our Nyack NY office in a heartbeat. Personable, professional and dedicated. Thanks Devin!
Gregg T | Overall ExperienceThe customer service was excellent. Devin was very professional, knowledgeable and patiently explained everything very clearly. It was my first time using self storage but, I was confident because of this exceptional service. The facility itself was clean and well maintained. Yes, I would definately use again and recommend U-Haul self storage!
Deserie W | Online Move InI will comment further once I can get the storage area gate opened on my return.
Gregg T | First ImpressionsA dumpster on site with the storage units for the use of customers would be helpful!
Mari S | Overall ExperienceI made a mistake with the unit size when this was realized I contacted the office and they was so kind understanding they immediately gave me what they had available in my town everyone in the office is awesome and remember me from a friend's situation treated my son and myself very well
Rebecca A | Overall Experiencebesides the convenience of “being close to me” just about all else is awful. my storage unit is jammed, and i can’t open it, which would be fine if anybody was ever around, or one of my many calls to the facility were answered by a human. i’m going to make a point to not only not use this place, but actively ward off my friends from using it in the future.
Timothy P | Online Move InI needed a storage 3 units at the last minute and courteous. They have gone out of their way to help us out.
Bill C | First ImpressionsWe have never had any issues with getting in or out of the storage space, day or night. Winter time they have it plowed so we can access our units being stored there. Thank you
Mike P | First ImpressionsEasy Access FROM rt2,i95, Stillwater Ave, choice of differently sized storage areas- all good points.
Mike O | Overall ExperienceI rented storage space for two years while constructing a new garage. It was a very good experience. Nice facility and very convenient. I will not hesitate to rent space again in the future. I only had a little contact with staff but that contact was positive. Thanks for everything! Ron
RONALD A | Overall ExperienceWonderful customer service. Devin was a pleasure to deal with when I was moving out of my storage unit.
HEATH M | Overall Experience