Customer Reviews for U-Haul Storage of Orchard Park Rd
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

59 reviews

1510 Orchard Park Rd   West Seneca, NY 14224
(Rental office at 3120 Orchard Park Rd)

(716) 677-2222

Location Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(716) 677-2222

1510 Orchard Park Rd
West Seneca, NY 14224
(Rental office at 3120 Orchard Park Rd)

Services at this Location:

Location Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

It is very hard to get in touch with the staff by phone.

James P.  |  Overall Experience 
Rating:
5.0

Andy was amazingly helpful!

Melanie P.  |  Overall Experience 
Rating:
4.0

It was unclear in the online booking process how to obtain access to the storage facility or the process to secure the storage cells Thankfully the truck facility is close It helps the overall process Thankfully also what we reserved was not available The larger interior cell helped us overcome what would have been a really unfortunate situation as the smaller outside “sheds” are smaller than one might visualize

Phillip B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ed E.  |  Overall Experience 
Rating:
5.0

Andy was very friendly and helpful

Duane W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JULIA S.  |  Overall Experience 
Rating:
1.0

Extremely rude . Unbelievable people I will always remember how these people at orchard park location treat customers. Do not trust them

adam H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tilden B.  |  Overall Experience 
Rating:
1.0

My belongings were ruined in climate control storage things tht cannot be replaced due to lack of care on uhauls behalf cielings falling an cracked moisture getting in

DEANNA G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE B.  |  First Impressions 
Rating:
5.0

everything was clean and ready - the lock was even waiting for us !!

Elizabeth G.  |  Online Move In 
Rating:
1.0

I made a reservation by phone with U-Haul for a certain size storage space. When I got to the location and store the agent at the counter told me that that particular size was unavailable. They had a bigger size and the more expensive size. But that is not what I reserved. After she could confirm for me that I did rent a specific size she told me that "the company does this all the time". They reserve spaces and equipment even though we don't actually have. I was forced into a larger space a more expensive one that I don't really want but I had no choice. I had to return the trailer that I was renting and I was running out of time. This is absolutely ridiculous. Why do you make reservations for things you don't actually provide.

JOSE MANUEL B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CLAUDETTE M.  |  First Impressions 
Rating:
1.0

There are giant water spots over my unit and a huge whole in the ceiling above it as well. The insulation from the whole is falling out and into my unit. I am very disappointed.

Tanner J.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Chris T.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

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