Customer Reviews for U-Haul Storage of Oak Harbor

667 comentarios

33590 State Route 20   Oak Harbor, WA 98277

(360) 675-7992

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(360) 675-7992

33590 State Route 20
Oak Harbor, WA 98277

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Stephen W. 
Clasificación:
3.0

I should have received some sort of credit for the time I lost on the trip. I was stranded for hours in the freezing cold weather at Mt Baker. The appointments I missed cost me $300 in closing fees because I had to reschedule the closing on my house due to the delay from the flat tire

ANDREA L. 
Clasificación:
5.0

The employees are great and patient over the phone and with appointments and the owners extremely nice. Just great equipment and customer service overall.

Aaron V. 
Clasificación:
5.0

El cliente no dejó un comentario.

James R. 
Clasificación:
5.0

Amberre and Team was fantastic , She reacted to an upgrade request within 10 min. Save the day for my family. The Oak Harbor facility is managed very well when it comes to excellent customer service. Highly recommend Amberre to manage your moving needs. Cheers Brian

Brian L. 
Clasificación:
5.0

Amber was awesome.

James R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence S. 
Clasificación:
5.0

Let them know that the smallest truck does not come with a ramp. That made it difficult, but we didn't know until we got the truck to the loading site.

Vincent Q. 
Clasificación:
5.0

Everyone was extremely helpful and courteous. The equipment was perfect for our needs.

Douglas D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary J. 
Clasificación:
3.0

Enclosed Trailer was covered in snow on the top and sides. I had to pull over and brush it off do to the hazard of potential causing damage to other vehicles. Trailer door was also fully frozen. Had to use a rubber mallet to free the latch to include open the door. Usually I have good experiences but this kind of sucked.

Adam D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mariah B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rebecca J. 
Clasificación:
5.0

Very friendly staff. Quick & easy pickup / drop to fog!

Jessica C. 
Clasificación:
4.0

The people there were very nice. A please to work with.

Jeffrey M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew K. 
Clasificación:
5.0

Great Service! Great People! Fast and quick check in and check out.

Austin F. 
Clasificación:
5.0

Amber, Fred and Brandon have been exceptional! Over all, I find U-haul unpleasant and extremely difficult at times. This location is off the charts, by far the best U-Haul experience I have ever had and I use U-Haul often.

Eric M. 
Clasificación:
5.0

Great service!

Steven B. 
Clasificación:
4.0

Had trouble with the smartphone check-in and had to chat with a representative, who was very helpful and patient, to get through it. Suggest doing the pictures as part of the online reservation and not the check-in. Had trouble getting acceptable pictures in the dark, early morning hours in freezing weather.

Kevin L. 
Clasificación:
5.0

They are the best. I was just somewhere the other day and I was talking about my move and she mentioned another company and I told her flat out uhaul in oak harbor on hywy 20 is the best.

Gregory W. 
Clasificación:
5.0

El cliente no dejó un comentario.

William L. 
Clasificación:
5.0

They are very Helpful. I will mention them to everyone I hear is moving.

Gregory W. 
Clasificación:
5.0

Amberrae was outstanding with her customer service. Would definitely use this location again

Robert B. 
Clasificación:
4.0

not have furniture dolly in side of truck and do so o request of renter ,the dolly takes up needed space

james A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric M. 
Clasificación:
5.0

2nd time that we used this location. Couldn't be more pleased.

John V. 
Clasificación:
5.0

I was assisted by Fred Fuchs. The pick was a good experience thanks partly to Fred's assistance. Very professional and my trip went smoothly thanks to his help.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRYSTAL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

COREY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabrielle R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew H. 
Clasificación:
5.0

Just dropped off truck after hours

SEAN L. 
Clasificación:
4.0

Put cruise control in the smaller trucks. The economy meter is useless is a tow vehicle like that without cruise control.

Clayton P. 
Clasificación:
5.0

Jeff and Amanda are amazingly customer oriented! Top notch service!

Von S. 
Clasificación:
5.0

Gracias

Teuku-Isa L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sergio M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip A. 
Clasificación:
5.0

Great customer service! Jeff and staff are very friendly and helpful.

Von S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia A. 
Clasificación:
5.0

You did awesome, best uhaul experience ive had ever, and ive moved with uhaul a LOT! ¡Gracias!

Melyssa R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kristofer I. 
Clasificación:
5.0

The personnel were ready for me. They were efficient, friendly. I will use the again.

Dale H. 
Clasificación:
5.0

Jeff and all his subordinates displayed exemplary and outstanding customer service. I am very pleased with the overall experience. Sincerely, Dr. Jess Camacho

Jesus C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Allan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marilyn C. 
Clasificación:
1.0

I've rented equipment from U-Haul at least five times at various locations in Washington State and Texas during the last 10 months and have NEVER had an issue. I've always found the staff helpful and accommodating. Last night's experience, however, was MUCH different than any I've had with U-Haul. I turned in a 10-foot truck to the U-Haul Storage of Oak Harbor location and the two staff members seemed hell-bent on charging me an extra fee. I returned the truck with the maximum authorized “free” miles and refilled the fuel tank to where it was when I rented the truck in Ferndale. They told me I didn't put enough fuel back in and gave me the option of going back to a gas station, which would take me over the allowable miles, and I would be charged, or pay a $21 fuel charge. I was tired from moving and in no mood to argue so I paid the fuel fee. Plus, you could tell these two guys really didn't care anyway. A $21 charge because these guys determined I refueled the tank 1/16 less than I should have.

John Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicollette T. 
Clasificación:
4.0

Nothing needs to be done, greet costumer service from the employees upon your arrival.

Randy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER F. 
Clasificación:
5.0

El cliente no dejó un comentario.

GABRIEL PATRICK M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicolette B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie W. 
Clasificación:
5.0

The oak harbor office are amazing people I use them every time I do not care where I'm at I will pay the extra to use your oak harbor staff I called the office to get an extension and they charge me another day for something that I could have rented for 24 hours I won't be calling the main office anymore if it gets transferred there I'll just hang up on them from now on I will go in in person to the oak harbor branch and I will deal with them directly your customer service over the phone is below standard that is why oak harbor will be my choice from now on

Casey H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan M. 
Clasificación:
5.0

Ninguno

Daniel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
5.0

They were flexible and understanding as my schedule was impacted with a family emergency.

KEITH L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Chad B. 
Clasificación:
5.0

Great service. Extremely helpful. Will continue to use them till my move is complete

Dale H. 
Clasificación:
5.0

The people that work at this location are extremely talented and courteous

Bruce G. 
Clasificación:
5.0

Excellent customer service and easy to rent.

Codi N. 
Clasificación:
5.0

This business has been so flexible with my ever-changing move plans. So grateful! Five stars

Robert H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Colleen C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rachel W. 
Clasificación:
5.0

All the personel were welcoming and knowledgeable. Got us checked out quick and with a smile!

Robin M. 
Clasificación:
4.0

Everyone was helpful. Process was easy and painless. Gracias.

John Z. 
Clasificación:
5.0

Very helpful. Made you feel comforable and focused on your needs. Very professional!

Erick C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

You doing good 👍 already couldn't ask any better 😂

Buapang R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark F. 
Clasificación:
3.0

The cabin of the truck smelled like stale cigarette smoke.

Joshua C. 
Clasificación:
5.0

Fast and efficient

Shawn H. 
Clasificación:
5.0

No improvements needed, great customer service and equipment.

Randy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARYBETH ZELMA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lenny D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

Always nice people and helpful in Oak Harbor.

Martin P. 
Clasificación:
5.0

Jeff and his team made the entire experience extremely easy and pleasant. I've rented from other U-Haul locations before, but this was by far the best experience yet.

douglas D. 
Clasificación:
5.0

El cliente no dejó un comentario.

John L. 
Clasificación:
4.0

Great customer service. The auto hauler looks as if it needs to be retired. Though the trailer served its purpose it appears to have lived its life and should be overhauled or replaced. The last renter must have hauled a mud truck. The trailer had hardened mud in the tracks which should have been cleaned out before it was rented again. A definite hazard for other vehicles if it dislodged on the highway. Again, great customer service picking it up and dropping it off. And the price was good for a daily rental.

Robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBIN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda A. 
Clasificación:
5.0

Can't think of anything!

Florence P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle B. 
Clasificación:
5.0

Good service. Easy to work with. Will use again. Thank you.

Matthew W. 
Clasificación:
5.0

They were easy to talk to and helpful. I was in and out in seconds.

MARTIN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristofer I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin Z. 
Clasificación:
5.0

Great price, and great service!

Donald C. 
Clasificación:
1.0

Make sure The contract is what the coustumer exactly tell you they need it for

Dixi G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ginger G. 
No se han enviado comentarios para esta ubicación.

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