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Nicollette T.Customer Reviews for U-Haul Storage of Oak Harbor
Testimonials From Recent Customers
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Nothing needs to be done, greet costumer service from the employees upon your arrival.
Randy H.The oak harbor office are amazing people I use them every time I do not care where I'm at I will pay the extra to use your oak harbor staff I called the office to get an extension and they charge me another day for something that I could have rented for 24 hours I won't be calling the main office anymore if it gets transferred there I'll just hang up on them from now on I will go in in person to the oak harbor branch and I will deal with them directly your customer service over the phone is below standard that is why oak harbor will be my choice from now on
Casey H.Ninguno
Daniel S.They were flexible and understanding as my schedule was impacted with a family emergency.
KEITH L.Great service. Extremely helpful. Will continue to use them till my move is complete
Dale H.The people that work at this location are extremely talented and courteous
Bruce G.Excellent customer service and easy to rent.
Codi N.This business has been so flexible with my ever-changing move plans. So grateful! Five stars
Robert H.All the personel were welcoming and knowledgeable. Got us checked out quick and with a smile!
Robin M.Everyone was helpful. Process was easy and painless. Gracias.
John Z.Very helpful. Made you feel comforable and focused on your needs. Very professional!
Erick C.You doing good 👠already couldn't ask any better 😂
Buapang R.The cabin of the truck smelled like stale cigarette smoke.
Joshua C.Fast and efficient
Shawn H.No improvements needed, great customer service and equipment.
Randy H.Always nice people and helpful in Oak Harbor.
Martin P.Jeff and his team made the entire experience extremely easy and pleasant. I've rented from other U-Haul locations before, but this was by far the best experience yet.
douglas D.Great customer service. The auto hauler looks as if it needs to be retired. Though the trailer served its purpose it appears to have lived its life and should be overhauled or replaced. The last renter must have hauled a mud truck. The trailer had hardened mud in the tracks which should have been cleaned out before it was rented again. A definite hazard for other vehicles if it dislodged on the highway. Again, great customer service picking it up and dropping it off. And the price was good for a daily rental.
Robert D.Can't think of anything!
Florence P.Good service. Easy to work with. Will use again. Thank you.
Matthew W.They were easy to talk to and helpful. I was in and out in seconds.
MARTIN P.Great price, and great service!
Donald C.Make sure The contract is what the coustumer exactly tell you they need it for
Dixi G.Service was great!
James W.She was rude from the moment I introduced myself. I offered our reservation number and she snapped that she just needed my name. She asked for if, and I have her my husbands, cause he was driving. She practically threw his ID back at me, and Shreeked that the ID had to be mine because the contact was in my name. Rude from start to finish. We will not be using this location when we help our son move and we have warned my sons Navy commander about the rudeness of this person.
Jennifer O.Customer service was bad across-the-board and I was very disappointed with the experience, but the equipment was fine
William N.Firstly I wasn't able to rent the truck for the two days I would have needed. I didn't understand that since there were trucks still available when I returned the one that I rented. Secondly when I open the truck bed there was a very pungent smell inside, I wish that wasn't case. Hopefully this store will work on the cleanliness of their equipment.
Shelinda C.Best uhaul dealer in the northwest
STEVEN D.Easy parking, service representative very helpful
Patrick H.I chose this location because I know they are better than others
JASON C.Nothing staff was awesome quick service and great attitude
Randy H.These folks were a joy to interact with. We were having a very tough day and suddenly needed a car transport trailer. When we walked in, we were greeted with smiles and very welcoming people. They were very helpful and clear with what our options were. We were able to accomplish all we needed that day, thanks to their knowledge and professionalism. These folks were WONDERFUL!
Philip R.Do a better inspection on equipment before renting out.
DONALD C.Computer system was having issues not the fault of the location staff. Staff was very helpful and patient with processing credit card using phone backup method. Main system should be more reliable to help increase efficiency of staff.
Richard B.No problem with the location - except that it was 1.5 hours from where the stuff was.
Marie R.Customer service is great. The girl working there is helpful and friendly.
Matthew M.Actually provide the trailer at the site promised, don't contact the customer 12 hours before picking up the trailer and tel them they have to drive a hour and half out of the way to pick up the trailer bc UHAUL staff failed to provide what was promised
Erik B.The people here where excellent, very helpful and there team work is awesome they make you feel like family
Richard T.Friendly customer service and reliable. Thank you.
Christopher W.Friendly staff fast service!!! Thank you for assisting me and giving me advice on which rental would have me worries free. Again thank you for all you do!!
Fredrico C.I've had a great experience at this location several times! Great staff!
Miguel F.Great service thanks !
Charles B.Great service!
Kim S.Excellence
Augustus P.nothing
Daniel C.The service was very friendly, efficient and and expeditious.
Timothy A.Efficient staff.
Barton B.Appreciate the call ahead of our delivery time giving us the address and letting us know they were awaiting our arrival.
Ronald D.Excellent customer service at this location!
LUCILLE MARIE V.It went as smoothly as I expected! I have rented there before and they are great!
Matthew V.