No personnel were there to assist; instructions for drop-off weren't clearly visible upon driving truck to area. I would've preferred that there were some way to have entered the secure storage area to drop-off truck inside the gate; I was unaware if there were any instructions on how to do so, if that was at all possible.JOSEPH H.
Customer Reviews for U-Haul Storage of Oak Grove
U-Haul Truck Share 24/7© Location
Oak Grove, KY 42262
Servicios en esta ubicación:
Horarios de la ubicación
Siempre abiertos en tu smartphone
¿Qué es 24/7?
Es la forma en la que te permitimos retirar tu camión en cualquier momento, de día o de noche, utilizando tu dispositivo móvil. We are always open on your smartphone to Make Moving Easier©.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Tyrone P. | First Impressions
El cliente no dejó un comentario.SCOTT M. | First Impressions
Relative made all arrangements prior to my arrival. They also moved my belongings into storage.Glenda C. | First Impressions
Was exactly what I was looking for. And the climate controlled aspect was perfect.michael f. | Overall Experience
El cliente no dejó un comentario.Pearl M. | Overall Experience
El cliente no dejó un comentario.Chuck W. | Overall Experience
El cliente no dejó un comentario.Hunter B. | Overall Experience
Kevin Chambers Jr. the Onsite Manager, was very helpful with accomendating us which was after office hours. Very helpful, explaining details of facility and ensuring we were satisfied. AWESOME JOBDonnetta W. | First Impressions
El cliente no dejó un comentario.Lashanda m. | Overall Experience
The storage site doesn't have a physical body there. Had to contact the one in clarksville. Had to wait about 30 minutes to get someone to let us inPamela B. | First Impressions
El cliente no dejó un comentario.Pearl M. | First Impressions
Amazing customer service would not only recommend but will come backnif the need arrises for another rental.GISELA A. | First Impressions
El cliente no dejó un comentario.JAY D.
El cliente no dejó un comentario.Paula G. | First Impressions
El cliente no dejó un comentario.lashica s. | First Impressions
El cliente no dejó un comentario.CYRIL R. | First Impressions
El cliente no dejó un comentario.Jonathan M. | Online Move In
El cliente no dejó un comentario.Nanourgou Said C.
El cliente no dejó un comentario.Terry W. | First Impressions
I waited for 3 hours on a phone call only to be transferred every 20-30 minutes to a different person who was not able to help or answer any questions. I asked for supervisors for further assistance but was placed on hold for an additional 20 minutes just to get someone from a department who was unable to help with my reservation. When I asked to cancel the reservation I was told I would not be able to, nor would I be able to get unit or access information. Everyone I talked to was thoroughly unhelpful and made the experience more stressful and arduous.Daniel T. | First Impressions
It's not the location.... it's the process of mobile checkin and that was horribleDennis M.
Storage unit rented is being used prior to my online rental.there was a lock already on door.code to enter did not work because my rental was not entered into computer system till I contacted offsite Manager,who then directed me to another space a couple doors down and solved the entrance code problem.the facilities are clean and well lighted however,sign should be placed outside doors to remind uhaul or private vehicles- shouldn't block door access makes it tougher to get moved in.for short notice move in,I expected there would be problems.Thank you for being a part of my community and being available when I needed extra space. Robert B.Robert B. | Online Move In
El cliente no dejó un comentario.Amanda H.
Truck was easy to use but should have a full walk around before leaving the site and truck should have been full of gas to make it easier to return without guessing how much gas to put back for what was used.Darryn J.
El cliente no dejó un comentario.ADAM D.
El cliente no dejó un comentario.Tony H.
El cliente no dejó un comentario.cathy N.
Convenient and user friendly service!!April S. | First Impressions
El cliente no dejó un comentario.adrian M.
I've been a U-Haul customer for over 15 years. The people at this location are absolutely awesome. They are a great representation of the U-Haul brand - keep up the great work U-Haul!sojourner W. | First Impressions