Was exactly what I was looking for. And the climate controlled aspect was perfect.michael f. | Overall Experience
Customer Reviews for U-Haul Storage of Oak Grove
U-Haul Truck Share 24/7© Location
Oak Grove, KY 42262
Servicios en esta ubicación:
Horarios de la ubicación
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Es la forma en la que te permitimos retirar tu camión en cualquier momento, de día o de noche, utilizando tu dispositivo móvil. We are always open on your smartphone to Make Moving Easier©.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Pearl M. | Overall Experience
El cliente no dejó un comentario.Chuck W. | Overall Experience
El cliente no dejó un comentario.Hunter B. | Overall Experience
Kevin Chambers Jr. the Onsite Manager, was very helpful with accomendating us which was after office hours. Very helpful, explaining details of facility and ensuring we were satisfied. AWESOME JOBDonnetta W. | First Impressions
El cliente no dejó un comentario.Lashanda m. | Overall Experience
The storage site doesn't have a physical body there. Had to contact the one in clarksville. Had to wait about 30 minutes to get someone to let us inPamela B. | First Impressions
El cliente no dejó un comentario.Pearl M. | First Impressions
El cliente no dejó un comentario.tana w. | Overall Experience
El cliente no dejó un comentario.chase b. | Overall Experience
Your staff are extremely unprofessional borderline evil people.RAVEN L. | Overall Experience
El cliente no dejó un comentario.Michael K. | Overall Experience
Amazing customer service would not only recommend but will come backnif the need arrises for another rental.GISELA A. | First Impressions
El cliente no dejó un comentario.JAY D.
El cliente no dejó un comentario.Paula G. | First Impressions
El cliente no dejó un comentario.antonio b. | Overall Experience
El cliente no dejó un comentario.lashica s. | First Impressions
El cliente no dejó un comentario.CYRIL R. | First Impressions
Extremely friendly in the phone and in person.Paula G. | First Impressions
El cliente no dejó un comentario.Peyton B. | First Impressions
Very friendly . ESP when we lost our code. They quickly gave it to us again . I would def recommend this storage unit to any of my soldiers . They had carts to use to move our stuff and it greatly helped us . Even when we talked to other people who were moving out . They said they had a great experience . We absolutely loved the climate controlled facility . The buildings were very clean inside and out . And the unit was clean . They only thing that we didn't care for . Is when you left. You had to park your car. Then go outside the fence to put the code in and walk back to vehicle . There maybe was a way to open the gate from the inside but we didn't figure it out . Again , being military . This was the best , easiest and cleanest storage facility we have used .sherry d. | Online Move In
El cliente no dejó un comentario.STEVE A. | Overall Experience
El cliente no dejó un comentario.Jonathan M. | Online Move In
El cliente no dejó un comentario.Mark C. | Overall Experience
El cliente no dejó un comentario.Nanourgou Said C.
El cliente no dejó un comentario.Terry W. | First Impressions
El cliente no dejó un comentario.Rose W. | Overall Experience
The original Wilma Rudolph storage rental check-in experience was a nightmare. The traffic, while pulling a 16' trailer was absolutely horrible. But the representative who checked me in was even worse than the traffic!! He was remarkably rude, condescending, and completely and absolutely unprofessional. It was one of the worst customer service experiences in my 55 years and you can bet that I've told everyone about it. It was awful. Then, during the first month of my contract, I setup auto-pay but apparently it didn't work, so I got a late payment email from you (Kevin). I replied to the email with an apology and questions about why the auto-pay didn't work, but never received a response. The next month, the auto-pay worked but I still received a late notice from Kevin! I again replied and received no response. Bottom line is that the actual storage facility was perfect, but the customer service and horrible check-in location are HORRIBLE. And the manager is non-responsive - which actually may explain the awful customer service. The storage unit and location was fanstastic.katrina a. | Overall Experience
El cliente no dejó un comentario.Tony C. | Overall Experience
I waited for 3 hours on a phone call only to be transferred every 20-30 minutes to a different person who was not able to help or answer any questions. I asked for supervisors for further assistance but was placed on hold for an additional 20 minutes just to get someone from a department who was unable to help with my reservation. When I asked to cancel the reservation I was told I would not be able to, nor would I be able to get unit or access information. Everyone I talked to was thoroughly unhelpful and made the experience more stressful and arduous.Daniel T. | First Impressions
Kevin and his staff provided such extraordinary service with the facilitation of a truck and storage unit. This team is high communicative, informative, and above repore. They were understanding of my needs and made me to feel like family. I would highly recommend this location and this staff to accommodate anyone's moving or storage needs. I am forever grateful to this staff. - TJTasheika S. | Overall Experience
El cliente no dejó un comentario.Heath M. | Overall Experience
It's not the location.... it's the process of mobile checkin and that was horribleDennis M.
Hard to get ahold of anyone and there is no lock that comes with the unit.Rose W. | First Impressions
There was a little confusion as to which unit I was assigned, but other than that there were no issues.Heath M. | First Impressions
I could not have ask for this move to go more smoothly!! No problems with pick up. drop off or storage.tana w. | First Impressions
The rate changed on me without prior knowledgeShawnta K. | Overall Experience
Storage unit rented is being used prior to my online rental.there was a lock already on door.code to enter did not work because my rental was not entered into computer system till I contacted offsite Manager,who then directed me to another space a couple doors down and solved the entrance code problem.the facilities are clean and well lighted however,sign should be placed outside doors to remind uhaul or private vehicles- shouldn't block door access makes it tougher to get moved in.for short notice move in,I expected there would be problems.Thank you for being a part of my community and being available when I needed extra space. Robert B.Robert B. | Online Move In
El cliente no dejó un comentario.Amanda H.
Truck was easy to use but should have a full walk around before leaving the site and truck should have been full of gas to make it easier to return without guessing how much gas to put back for what was used.Darryn J.
El cliente no dejó un comentario.antonio b. | First Impressions
El cliente no dejó un comentario.ADAM D.
El cliente no dejó un comentario.Tony H.
El cliente no dejó un comentario.cathy N.
Code would not work on gate so had to go to main location to have them reset it, but it is still not working.Melissa N. | Online Move In
Convenient and user friendly service!!April S. | First Impressions
El cliente no dejó un comentario.adrian M.
Miss. Latonya (hopefully I wrote her name correctly) went above and beyond on customer service. She is an exceptional employee.jeremy c. | First Impressions
I've been a U-Haul customer for over 15 years. The people at this location are absolutely awesome. They are a great representation of the U-Haul brand - keep up the great work U-Haul!sojourner W. | First Impressions