Customer Reviews for U-Haul Storage of Melbourne
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

573 comentarios

376 N Harbor City Blvd   Melbourne, FL 32935

(321) 757-9580

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(321) 757-9580

376 N Harbor City Blvd
Melbourne, FL 32935

Servicios en esta ubicación:

Horarios de la ubicación

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Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Tony and his wife were amazing!! They resolved an issue out of their control and made sure I felt like a priority!!

Shane J.  |  First Impressions 
Clasificación:
5.0

Excellent overall experience!! Highly recommend!

claritha p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL A. 
Clasificación:
5.0

Great customer service, friendly and welcoming. Clean, efficient, and so affordable! Truly recommend to go here:)

Tori M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robertina R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DAISY R.  |  Overall Experience 
Clasificación:
5.0

Will rent there again.

Javier R.  |  First Impressions 
Clasificación:
5.0

Very positive overall experience.

claritha p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shanna M.  |  First Impressions 
Clasificación:
3.0

I had poisonous spiders on my bed frame for my adjustable bed. Also in a couple boxes. Other than that it was fine

PATRICK S.  |  Overall Experience 
Clasificación:
5.0

I needed to switch units upon move-in because I needed something a little bigger and with access to an elevator. Mike was extremely helpful and made the process painless. Thanks so much.

Megan A.  |  Online Move In 
Clasificación:
5.0

Awesome help from Tony and his team. It was a last minute need for us and they had a space available. Very appreciative!

Lee K.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Victor A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Iryll J.  |  Overall Experience 
Clasificación:
3.0

I appreciate how practical it was. Just was a little uncomfortable this past week when i saw a shopping cart with someone's goods in it, under the stairwell. And a random men setting in the stairway charging his phone. Made me very uncomfortable and I had to leave soon afterwards. The hallways have no cameras. I felt unsafe.

Lea T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NESLY C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

NESLY C.  |  First Impressions 
Clasificación:
5.0

Mikey, the gentleman behind the front desk, was EXCEPTIONAL!

Kathleen H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TONJA F.  |  Overall Experience 
Clasificación:
4.0

I rented two units from this business for about two years. Very professional and helpful.

SUSAN D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirley n.  |  Overall Experience 
Clasificación:
5.0

Gracias por todo

REINALDO M.  |  Overall Experience 
Clasificación:
5.0

Everything went well staff helpful but very difficult to get thru on 800 #:& half the time on call backs when in que we were disconnected?

angela o.  |  Overall Experience 
Clasificación:
5.0

It would have been a much better experience if it were advertised that UHAUL provides a secure place to leave your car if you need it. I couldn't find that answer anywhere and when I called, I wasn't able to speak to a local agent. The national Uhaul customer service line had no idea and they couldn't pick up a call and ask the local company either. All they could do is send and email and email me back (which they never did get back to me because, I'm assuming nobody responded to their emails. I ended up driving down to ask in person a day ahead because I really needed to know. I actually drove to the 2nd location (about 1/8 mile north of the p/u place I needed to deal with). They told me at that location that there was on site parking; however, they didn't offer to tell me they weren't my location. I found out the next day when I showed up. The two young men at this location (not the one I dealt with were very apathetic and not helpful). The older gentleman at the correct location was great & that's why I give this a good rating - but offering simple important information (like the fact that you can leave your vehicle) is HUGELY helpful when trying to plan something like a UHAUL rental. ¡Gracias!

Linda T. 
Clasificación:
5.0

Mikey was always friendly and helpful I’ll miss chatting with him about our past individual military experiences, great guy

Lance M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CARMEN K. 
Clasificación:
4.0

El cliente no dejó un comentario.

TERRY W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JUDAH W. 
Clasificación:
5.0

IF YOU KEEP MANAGERS LIKE TONY McCART GENERAL MANAGER 438 N. HARBOR CITY BLVD. MELBOURNE FLORIDA, YOU WILL ALWAYS HAVE A 5 STAR REVIEW 🌟 HE IS A PHENOMENAL PERSON AND WONDERFUL GENERAL MANAGER. NOBODY COULD TOP TONY,UNFORTUNATELY, NOBODY! I HAVE DONE BUSINESS WITH HIM FOR YEARS AND HAVE NEVER SEEN SUCH A PROFESSIONAL, POSITIVE, PHENOMENAL, GENERAL MANAGER IN MY LIFE. I HAVE LIVED ALL OVER THE WORLD AS A LT.COLONELS DAUGHTER, AND HE SHOULD BE GIVEN A NEW TITLE, HIS OWN FRANCHISE, AND REWARED MONETARILY BECAUSE IF YOU LOSE HIM, YOU WILL LOSE EVERYTHING!!! P H E N O M I N A L TONY!

Lydia C. 
Clasificación:
5.0

Mikey was extremely helpful

Betsy H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris D.  |  First Impressions 
Clasificación:
5.0

Stay as it is.

Edwin C.  |  First Impressions 
Clasificación:
5.0

The owner was very nice and very helpful. He went above and beyond.

LAJEANNA P.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Jonathan L. 
Clasificación:
5.0

They weee very helpful

Donna g.  |  First Impressions 
Clasificación:
5.0

Easy to take care of what I may need.

NATHANIEL S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JONATHAN E. 
Clasificación:
2.0

El cliente no dejó un comentario.

Christopher M. 
Clasificación:
5.0

Mikey was great.

Christopher A.  |  First Impressions 
Clasificación:
1.0

Poor customer service and a less than ideal mobile application.

Adam B. 
Clasificación:
1.0

Don't triple charge your next customer and claim they didn't "return locally" when I returned my cargo van 1.5 hours EARLY to the same location I picked it up from and got hit for a $192 fee? Incompetence. I'll never go here again.

Ryan J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

NILS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

laura c.  |  First Impressions 
Clasificación:
1.0

The General manage, Tony is terrible. My invoice came in the name of the additional driver( I need to be on my name) they said after the contract is closed there was no way to modify it. The only good experience I had was with the customer service; good girl from Arizona, very helpful. That being sad, I will not rent from you guys anymore and do not recommend.

DOROTHY C. 
Clasificación:
5.0

Great facility always clean and taken care of, the employees have always been friendly and helpful.

Edgar T.  |  First Impressions 
Clasificación:
5.0

Zachary and Mikey are both very personable and eager to help in any way.

Reuel P.  |  First Impressions 
Clasificación:
5.0

Do more of what you are doing. Keep it up.

GREG S. 
Clasificación:
4.0

Every one friendly and helpful.

JEROME S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelli H.  |  First Impressions 
Clasificación:
5.0

Very smooth process. I supplied the required information via the App, drove to the pick-up location, retrieved the keys and vehicle, and then turned it over to the UHaul rep on duty when done. MUCH better than waiting in line. Good job UHaul!

Morgan M. 
Clasificación:
5.0

The storage gentleman working was very kind and helpful. He was very gracious and sympathetic towards my horrible experience with the location next door at 438.

Tory N.  |  First Impressions 
Clasificación:
5.0

I would definitely rent from this location again

Eugenia R. 
Clasificación:
4.0

Website gave me wrong location for pickup. Please fix.

Sandra N. 
Clasificación:
5.0

The assistant Mikey Wagner was very nice and helpful with my move in....highly recommend using this location!

Matthew S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathon V. 
Clasificación:
5.0

El cliente no dejó un comentario.

sUSAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry W. 
Clasificación:
5.0

Everything was great!

Cheryl L. 
Clasificación:
5.0

Great service and cargo truck was great

Lila B. 
Clasificación:
4.0

I had a terrible experience at 438 N Harbour. I arrived in time to pick up my van. I had to wait 20 minutes before the clerk bothered to talk with me. He then said than my van was not there, and might arrive an hour later. He directed me to another dealer who had a van and treated me very well. In all the years or renting from U Haul, the 438 appearance was the worst I'd ever had. Not even a phone call to tell me my equipment would not be there.

JOHN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose D. 
Clasificación:
5.0

Ron and Kathy are always patient even when their customer is stressed trying to complete a moving task. I appreciate the step by step explanation of the features of the van I rented. I was also pleasantly surprised how nice and easy the van was to drive. This move has been one of the most horrendous experiences of my life. Everything that could go wrong, did go wrong, including the rains pored down on me as I was unloading the van! Ron was calm and kind when I called him to explain I was going to get back a few minutes late due to traffic and weather. How nice to do business with people who understand many of us are at our wits end trying to ‘get it all done'! Many thanks to both of them.

Janice Z. 
Clasificación:
5.0

Super fast and easy pickup and drop off. thank you!

thomas M. 
Clasificación:
4.0

Howard was wonderful. They did to have the vehicle I reserved on lot so they contact the closest U-Haul store to them and had my reservation sent to them. All went very well and I appreciate Howard taking such good care of me.

carolyn S. 
Clasificación:
5.0

5 Stars because everything was just perfect. The people were friendly and the service was great. The parking lot is a little small but hardly close to a deal-breaker. I will be needing another van very soon and I will definitely be going back.

STEVE U. 
Clasificación:
4.0

Traffic & curve on US 1 makes it a little challenging to get in & out of this location.

George R. 
Clasificación:
5.0

The site is clean and well maintained. The Managers, Ron & Kathryn Rea were very helpful in helping to select a unit that fit the needs of our business for storage of extra equipment.

radial i.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

LEE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY C. 
Clasificación:
5.0

A cup of coffee would be nice

Cecilia D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn M. 
Clasificación:
5.0

Treat your customers honestly. You rented me a van that had a plastic piece of body molding fall off for no apparent reason while driving when I returned the van Mr. Rea charged me $140.00 dollars. He rented me a van that was obviously defective. I will go out of my way to tell any who asks how I was scammed.

bill P. 
Clasificación:
5.0

Excellent Service, professional and friendly staff.

JOHN F. 
Clasificación:
5.0

Just keep up the great service. Bungee cords would be useful

Cecilia D. 
Clasificación:
5.0

Management at this location are professional and courteous. A pleasure to deal with.

Nhiamike B. 
Clasificación:
5.0

El cliente no dejó un comentario.

tria G. 
Clasificación:
5.0

El cliente no dejó un comentario.

geraldine A. 
Clasificación:
5.0

Great customer service!

KARL S. 
Clasificación:
5.0

Perfect! No complaints.

John E. 
Clasificación:
4.0

Good job. Excellent vehicle

Stephen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tykia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

Wonderful place, they helped me out so much and made sure I got the best rate for the van I rented. Well worth it and I would totally rent from them again when I need to.

Jade H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph A. 
Clasificación:
5.0

The sales associate, Tammy, was amazing!!! I would rent from her again!

Ann K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wallace B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lyndsie M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Andre P. 
Clasificación:
5.0

El cliente no dejó un comentario.

William G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Erik P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BILL N. 
Clasificación:
5.0

Everything was easy and in perfect condition. Gracias

STEPHEN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sean O. 
Clasificación:
5.0

They take great care with their customers. Excellent and will use the next time I need a use. This time was as great as the last time. Thanks so much.

Patricia C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James R. 
Clasificación:
5.0

El cliente no dejó un comentario.

jennifer G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Xiangyi L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mieszko K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan H. 
Clasificación:
5.0

keep doing what your doing the service level is great and appreciated. Parking is a little tight but that's the only issue I could come with.

Timothy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janette H. 
Clasificación:
5.0

Everything was great thank you! Cathy who is the owner and who processed my rental was very good in all ways.

Charles H. 
Clasificación:
5.0

This location was very helpful, pleasant employees, clean center and a great experience. Thank you U-haul

Mike C. 
Clasificación:
5.0

Everything was perfect and the service personnel were very very nice. We'll be using the the U haul Moving and Storage dealer again next week!

Charles H. 
Clasificación:
5.0

This location was extremely friendly and accommodating.

Eric S. 
Clasificación:
5.0

Ron and Kathy have been extremely helpful throughout. Storage facility clean. Only difficult part was getting box crate over a raised concrete lip leading into elevator. Difficult to do on my own. Will definitely use them again. It

Samantha B. 
Clasificación:
4.0

no room for improvement, everything was quick,courteous and efficent

Pat R. 
Clasificación:
4.0

El cliente no dejó un comentario.

joseph P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank W. 
Clasificación:
3.0

Person was on "lunch break" when they could not attend me once I got back from using the Uhaul. They were actually inside. It made me feel as if getting my needs taken care of was not the highest priority

Genaro A. 
Clasificación:
5.0

Great service.

David R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrian M. 
Clasificación:
5.0

I don't think I would change anything the staff is personable informed very polite the cargo van was clean well maintained

godfrey D. 
Clasificación:
1.0

Terrible...tried to overcharge 2xs same transaction...also overcharged...on mileage should have been under 24 miles and it was 33!!! Will not return.

iolani B. 
Clasificación:
5.0

Ron was great with customer service!

RYAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

lacy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine J. 
Clasificación:
5.0

Free lol nothing service was great peggy cefalo

Margaret C. 
Clasificación:
5.0

Thank you for making moving a pleasant experience.

eugenie A. 
Clasificación:
5.0

Ron and Kathy were very helpful and friendly. Would definitely recommend this location! They made our move pleasant and convenient.

eugenie A. 
Clasificación:
3.0

El cliente no dejó un comentario.

MAHESH S. 
Clasificación:
4.0

El cliente no dejó un comentario.

GLEN W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Darrell C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul K. 
Clasificación:
1.0

Truck had sic mechanical problems. Wheels out of balance. Front ebd out of allignment. Needs windshield wipers. Power steering ran out of oil. Door stuck in up position and had to get help. Could not drive faster than 60 because of exvessive voveration of wheels. CUSTOMER SERVICE SAID THEY WOULD AUTHORIZE ADJUSTMENT BUT DID NOT. NEVER AGAIN

GENE M. 
Clasificación:
5.0

Very Helpful and knowldegable, in and out nice equipment!!

vicki L. 
Clasificación:
5.0

Knowledgeable & friendly staff

Albert B. 
Clasificación:
3.0

I loved the van.

Paul K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Randi R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Charles L. 
Clasificación:
5.0

Perfect setup

Gene H. 
Clasificación:
5.0

These folks are the best !! Cleanest facility ! Most knowledgeable and helpful in all aspects of something i do not do often. they made it simple and a pleasure. I will use U-Haul again as the need arises. Currently renting space. Great facility !!

MICHELE S. 
Clasificación:
3.0

I was suprised that I had to return the vehicle with the same gas in the tank or get charged a fee This was not explained to me when I had called in prior to the pick up of the vehicle. The $0.59 a mile charge should include this charge. This appears as a double charge to me.

john E. 
Clasificación:
5.0

Very friendly and helpful staff. Thank You!

ginny C. 
Clasificación:
5.0

This is the smoothest experience ever for renting a truck. Web site enabled the reservation info and early check-in made it quick and easy to get going. Owner called us that morning to be sure we knew the location and had everything all ready for us. GREAT JOB!!

Kim N. 
No se han enviado comentarios para esta ubicación.

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