Comentarios del cliente para U-Haul Storage of Manchester West

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Storage of Manchester West

Grado total:

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FRANCINE E R. en

Grado:

The storage unit served it’s purpose-it is a storage unit. Not much conversation with staff only when I paid the bill and my final check out day.

Cynthia D. en

Grado:

El cliente no dejó un comentario.

Margarita L. en

Grado:

El cliente no dejó un comentario.

Priscilla K. en

Grado:

From the moment I walked in the door, I felt welcomed as a customer. Ms. Maria and her Staff exemplifies what great Customer Service is all about. The whole process from beginning to end was Outstanding! I don't plan on moving again anytime soon but if the need should arise, I'm definitely going back. You get 5 Stars and 2 thumbs up! Thank you. Very Pleased Customer. P. Kimble

Scott R B. en

Grado:

Great people and SERVICE!!!!

Frank O. en

Grado:

The front end was as loose as a goose. Gas gage was stuck on half tank. Glad I took out the insurance

Matthew B. en

Grado:

Improve online check in and checkout. I had to checkout manually with an employee becauseI couldn't type a zero for the odemeter reading amd wouldve been charged 10 extra miles.

Renaud p. en

Grado:

El cliente no dejó un comentario.

Shanmugeshwar K. en

Grado:

When I booked online it allowed me for 24 hrs but then I was given only from 7 am to 12 pm because of which I was not able to move everything. I was able to do it only half of my house. Which was very disappointing

Mark L. en

Grado:

Angie and her Team are the Best. A great operation from booking, to picking up super clean van to returning. A Pllus

Erin C. en

Grado:

The staff was very friendly and made it easy to pick up my rental van. The van was perfectly clean, but the check engine light was on, the visor was broken, and it just felt a little old and run down. It got the job done and was convenient but very different than the uhaul truck I rented last year from another location. The parking lot was very small and difficult to leave a car in safely. I was worried my car would get hit in the lot because of the volume of traffic of people trying to get in and out of such a small place. I would probably rent from here again, but I would be more prepared to not expect to leave my car, etc.

Mary H. en

Grado:

El cliente no dejó un comentario.

Bradley C. en

Grado:

Young lady that helped us was fantastic and very accommodating! Only issue was the passenger door which began to stick and jam as the day went on, I don’t believe she was aware of the issue. Otherwise very smooth, although the app is a bit of pain going through all the steps.

Charles S. en

Grado:

Very poor service

Athena S. en

Grado:

Rented the 10' truck, it was very clean and the rental process was very easy.

Mark B. en

Grado:

El cliente no dejó un comentario.

Brian M. en

Grado:

El cliente no dejó un comentario.

John K. en

Grado:

The staff at this location is very friendly and customer focused.

Mike P. en

Grado:

El cliente no dejó un comentario.

Kathleen H. en

Grado:

I was charged twice on my card and is still waiting for a credit. It was stressful and could have avoided.

Doris J. en

Grado:

Customer service was Excellent. Angie and Pedro are both an asset to your company. All questions were explained and they were very easy to work with. Angie was very knowledgeable in uhaul.

Matthew R. en

Grado:

El cliente no dejó un comentario.

Anthony M. en

Grado:

El cliente no dejó un comentario.

Yaralis R. en

Grado:

El cliente no dejó un comentario.

Mary B. en

Grado:

El cliente no dejó un comentario.

Joanne V. en

Grado:

Angie and Pedro were very helpful with the use of ratcheting tiedown straps. I had forgotten a box as Allen wrench set in the van, Angie made sure to hold those items for me, and call me the morning after dropping off.

Joseph B. en

Grado:

Angie was very professional and the whole rental experience was flawless.

Kaylee B. en

Grado:

Price increase over time was my reason for leaving. I'm still renting storage, just with another company. Great for short term storage.

Jerry B. en

Grado:

Service and staff were excellent. Parking area in front of store is too small to accommodate Moore than 2 or 3 customers.

Sayonara C. en

Grado:

El cliente no dejó un comentario.

Julie O. en

Grado:

This place is great. Would recommend to all. The only minor problem is parking , not many spaces but other than that a no hassle place to store your property.

Gideon B. en

Grado:

El cliente no dejó un comentario.

charles b. en

Grado:

El cliente no dejó un comentario.

Brian T. en

Grado:

Your system was down when I came in to close my account and the app I was supposed to use to check in when I delivered the truck after hours couldn't find me so there were a couple minor inconveniences. But things happen. Your staff in the store was awesome though. Particularly Andre in the Spencer st Manchester location, who got me sorted. He was great and I hope he gets recognized for his outstanding service.

Karen S. en

Grado:

excellent customer service!

Mukul V. en

Grado:

Better customer service would be nice instead of a rude customer service representative to start with. Anyone who is in a position that requires dealing with customers should give exceptional customer service. The rep I dealt with had very rude and extremely unprofessional. Also, the fuel level was marked wrong and I was told not to worry about it but when I got my receipt I was charged almost $24 (5.6 gallon) and I only drove just under 14 miles - total. What 15ft truck gives roughly 2 miles to the gallon? Worst experience ever!!

linda r. en

Grado:

El cliente no dejó un comentario.

Mark M. en

Grado:

No problems at all. The staff at Spencer Street were very helpful and friendly.

elsa v. en

Grado:

The manager Angie and Maria are wonderful and helpful!

Kimberly C. en

Grado:

Liked the swipe card access.

Steve F. en

Grado:

The facility is clean. The staff is very friendly and helpful. An overall great experience

Jose R. en

Grado:

Thank you for your excellent work, Angie and Pedro. People like both of your are very hard too find.

Willie C A. en

Grado:

Too expensive, rented the space to keep my motorcycle... After two years I sold my motorcycle because I felt like I was buying my bike all over again because of the storage unit rates....

senguttuvan p. en

Grado:

Good and safe place

Maribel Q. en

Grado:

Both ladies were great they help me and they were awesome. Great job ladies!

Catrina P. en

Grado:

Amy and Angela were extremely helpful and in handling my matter which the Oakland Street office messes up my original order. It was a pleasant working with both ladies and I look forward to doing bus

Rocxie D. en

Grado:

Customer service was great all questions and concerns where answered and units where showed to let me pick out which one I wanted.. Great job once again THANK YOU..

Leon H. en

Grado:

The staff was very helpful and friendly.

Rita W. en

Grado:

Angela was so helpful and kind. Pedro helpful too. My daughter had a good experience at that location, so I decided to go there myself.

Dyla K. en

Grado:

They charge us for two boxes and after almost two months of asking for a refund of my money, they charge me again instead of credit my card.

STEVEN R G. en

Grado:

Over the 3 years that I used this facility, Angie was always extremely friendly, professional, and helpful. She was a pleasure to work with.

Linda B. en

Grado:

Great people

Elizabeth M. en

Grado:

One staff in particular was extremely rude and unhelpful. She looked inconvenienced by customers needing her support. In addition, the parking lot of this location is awful, way too small.

leonard f. en

Grado:

I think access hours should be a minimum of 9 or 10 pm weekdays without an extra fee !

Thomas L. en

Grado:

Thank you to Angie and Pedro for their excellent help with our storage!

Rexford O. en

Grado:

None

Emily R. en

Grado:

Called and made reservations gave CC # to hold unit, called back next day no sign of res., call again all set, go down can't find your res. so had to do process all over again. Too many problems

Jacklyn H. en

Grado:

=)