Customer Reviews for U-Haul Storage of Klamath Falls

3239 comentarios

2528 Washburn Wy   Klamath Falls, OR 97603
(Across from the Grange Co-Op)

(541) 883-7147

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(541) 883-7147

2528 Washburn Wy
Klamath Falls, OR 97603
(Across from the Grange Co-Op)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Alise L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jane C. 
Clasificación:
5.0

The staff is friendly, knowledgeable and helpful.

Steven B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dustin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTONIO H. 
Clasificación:
5.0

All good

oscar R. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBBERT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaz R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Deborah A. 
Clasificación:
5.0

Very helpful and courteous staff.

RAYMOND LAVERNE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

sierra s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela H. 
Clasificación:
1.0

Rude Rude Rude

Dao X. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary C. 
Clasificación:
5.0

The return was very fast.

DANIEL H. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSEPH M. 
Clasificación:
5.0

Great cusy service

MICHAEL MARIO P. 
Clasificación:
5.0

Make sure when sending a truck out several states away. That the check engine light is not on. And the truck having to travel so far makes it to its Destination.

MICHAEL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

GRADY C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Darlene S. 
Clasificación:
5.0

Great employees who were personal and professional.

Victor S. 
Clasificación:
3.0

Mileage at the start was nearly 100 more than my rental invoice showed. I'm really glad I caught that before I drove away. There's no way you all would believe me if I came back and said I drove less.

Leonard W. 
Clasificación:
5.0

Great customer service all around!

Melody J. 
Clasificación:
5.0

very good staff thanks.

John U. 
Clasificación:
4.0

El cliente no dejó un comentario.

douglas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

david B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim O. 
Clasificación:
3.0

They walked past us three times ignoring us each time. Their directions for check in were awful. I told him about the exhaust leak and he said he would try to figure out how to log it.

Shayla R. 
Clasificación:
5.0

El cliente no dejó un comentario.

jill P. 
Clasificación:
5.0

I don't have any recommendations. Shop was open when I arrived. The vehicle I reserved was ready to go. And the staff was very pleasant.

evelyn C. 
Clasificación:
5.0

I dropped off after hours and spent an hour trying to use the app. But it wouldn't accept pictures from my note 9. I eventually had to try another phone for which it finally worked.

Rickey M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip W. 
Clasificación:
3.0

Customer service, the only helpful and friendly person was a person named Wade. Nathaniel and Kyle were not friendly at all, treated me very rudely.

kyle M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne D. 
Clasificación:
5.0

Your employees were extremely helpful and out of their way to be nice

STEVEN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert/Dakota E.  |  Overall Experience 
Clasificación:
5.0

Nothing, everyone and everything was perfect!

Kathleen L. 
Clasificación:
5.0

keep up the good work.

DANIEL M. 
Clasificación:
5.0

The app is worthless. Can't open up the contract, it's glitchy , etc.

COURTNEY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy C. 
Clasificación:
5.0

Extraordinario servicio al cliente

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen D. 
Clasificación:
5.0

This group of individuals were so friendly and helpful!

Tracy F. 
Clasificación:
1.0

Gas cap was twisted on to such an extent that the cable holding the cap was wound up with it making it impossible to get off without much force (the lot boy had trouble getting it off). This failure of maintenance somehow became my problem when I was charged the ridiculous gas prices. I stopped to gas up before I returned the truck but, the above. I think it's really of poor quality customer service to pass a staffs negligence to the customer. That's just one of many issues with this place. Nevermind the insurance you pay for but use as a coupon rather than insurance???? Makes no sense. And tow dolly a that they say will fit your truck but don't and damage your truck as well as the plastic wheel covers of the dolly. Their ineptitude and unprofessionalism should not be my cross to bear. I just wanted to get my truck off of the road: 2 days, less than 100 miles = $425. (The "insurance" I took out on the trailer deducted $20 Off of the damage estimate and no relief for damage caused by their ill-fitting trailer to my truck) . This isn't sour grapes, it's just a shitty way to do business and terrible customer service.

BRIAN JOSEPH A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lindsay T. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD P. 
Clasificación:
4.0

Double check number of moving pads. We had to come back the next day to get the rest we had reserved.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
4.0

Increased work centers for employees could speed up process.

John R. 
Clasificación:
5.0

Easy to find

CONNOR R. 
Clasificación:
4.0

El cliente no dejó un comentario.

GREGG C. 
Clasificación:
5.0

The cab was dusty with leftover dried liquid in the cup holders and the ramp was covered in mud.

Stephen L. 
Clasificación:
5.0

Very helpful and friendly staff.

LISA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward H. 
Clasificación:
5.0

Friendly staff and store manager. Great experience.

Jeremy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy O. 
Clasificación:
3.0

returend after hours. we were a little confused as to which check in lane to leave it in. But didn't worry about it, since it was such a small town.

Alice T. 
Clasificación:
5.0

Everyone in this office was so helpful. They made sure I was able to get the uhaul I needed in a short amount of time and it was on short notice!!

Shaina H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory M. 
Clasificación:
5.0

Once again, the guy who returned me was phenomenal.

WADE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey D. 
Clasificación:
1.0

Everything

MISTI S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna R. 
Clasificación:
2.0

Truck I rented leaked gear oil all over my driveway and vibrated at speeds over 50mph.

Daniel S. 
Clasificación:
4.0

Air conditioner did not work. Miserable in this hot weather

Rachel C. 
Clasificación:
5.0

Extraordinario servicio al cliente

Christopher M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacklyn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD KIMMEL S. 
Clasificación:
4.0

El cliente no dejó un comentario.

John W. 
Clasificación:
3.0

When placing order I was given two different prices and then when I arrived iat pick up location I was charged the higher price and he explained why. If I knew the one way rental was more, then pick up and return at same location I would of rented locally and saved money. In this case it was less wear of the tires and save U-Haul $ if it was need in the area od drop off.

Katthy P. 
Clasificación:
5.0

none

Rodney T. 
Clasificación:
5.0

The guy who returned me was awesome.

WADE B. 
Clasificación:
3.0

Always had problems with door and a break in I was told that my unit wasn't broken in to but was

Jenifer K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

flor L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arleen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRAUNWYN M. 
Clasificación:
5.0

Renting at Uhaul used to be an all day affair but with online reservation I was in and out in 20 mins

Arthur K. 
Clasificación:
5.0

The staff bent over back words to help me get road worthy.Very much appreciated their help

James B. 
Clasificación:
5.0

Best customer service I've ever received at a uhaul facility. The guys who helped me were fantastic. If I ever need to rent again, I will rent from here!

KENNETH F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JITENDER G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany G. 
Clasificación:
4.0

The assistant manager at this location was spot on as soon as I walked through the doors. From his greeting, to his filling me in on the options the company offers, to the setting up the equipment for me and answering any questions I might have had.

JAMAL AMON J. 
Clasificación:
4.0

Wanted a smaller size but I received a call saying that size was unavailable, and was told I had to get a bigger one but the price would remain at the lower cost of the smaller one. Gas and miles I was charged was for the larger size truck. I think I was as well charged for the larger size. The staff as OK but unsure if I lost money bc I seen the smaller trucks parked by the large one. Unfair practice

SHELLEY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmi L. 
Clasificación:
5.0

Best service ever! Renting from this location is so easy and the people who work here are so kind and helpful! I will be back any time I need a truck and would definitely recommend them to anyone looking for a quick and easy in-town rental!

China Rae N. 
Clasificación:
4.0

Great staff but truck was very dirty inside.

Michelle P. 
Clasificación:
5.0

the staff in Klamath falls was very helpful. They helped me getting the truck ready ( I needed help to find the dipstick - I was not sure where it was on the 15' truck) The ride was smooth and the truck performed well given that the temperature outside was a record breaking heat

Nelson C. 
Clasificación:
3.0

When I picked up the truck the fuel was almost empty, she called it 3/16 of a tank. I had to go to the first station to put some in it! She also said I had a fuel voucher! I returned it with the same amount of fuel, got a charge of $17.10! I think you should have a full tank when you pick them up, then there is no confusion!

Frank W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cornelis V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kurt M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEONA D. 
Clasificación:
5.0

Great service

Jeff W. 
Clasificación:
5.0

The manager, Crystal, was wonderful. She helped us by choosing a bigger truck then we thought we needed. She was right, we did need the 17teen footer. Easy to work with and a delightful person.

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
4.0

Mobile checkout similar to check- in. App frozen or stopped functioning

Carmelo S. 
Clasificación:
5.0

I left my ball cap in the cargo van.

Anthony P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mindy B. 
Clasificación:
5.0

The local office, site and all staff are amazing. Ty is awesome! Calling in is a hassle navigating through the automated phone system to get through to the local office is near impossible but staff more than makes up for it in person

Tiffany T.  |  Overall Experience 
Clasificación:
5.0

The staff at Klamath falls oregon uhaul on Washburn way are fabulous! So friendly, helpful and knowledgeable. Gonna miss seeing them every month

Robin S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ralph/anthony h.  |  First Impressions 
Clasificación:
5.0

Great service and helpful.

Brandon P.  |  Overall Experience 
Clasificación:
5.0

The staff were great, they helped finding a storage unit to suit my move.

Brandon P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ben S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS M.  |  Overall Experience 
Clasificación:
4.0

The staff was awesome! Very knowledgeable, friendly and helpful. Would definitely recommend.

Robin S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

milan v.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNETTE A.  |  First Impressions 
Clasificación:
2.0

I had issues with payments received and documented. I actually paid twice for transport to Virginia and was never reimbursed despite documentation on my part. Emails were never returned.

Stuart T.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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