Customer Reviews for U-Haul Storage of Klamath Falls

3,285 comentarios

2528 Washburn Wy   Klamath Falls, OR 97603
(Across from the Grange Co-Op)

(541) 883-7147

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(541) 883-7147

2528 Washburn Wy
Klamath Falls, OR 97603
(Across from the Grange Co-Op)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

I should have kept the blankets 5.00 charged. Didn't use dolly but can see why that was questionable.

SANDRA KAY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colton B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMUEL JACKSON M. 
Clasificación:
5.0

Very helpful.

Brenda W. 
Clasificación:
3.0

I NEEDED A 5X8 BUT THAT GAVE ME A 6X12

JUSTIN F. 
Clasificación:
3.0

The truck I rented has over 160,000 miles on it which is fine but even old trucks can be cleaned. It was filthy inside and the exterior had innumerable scratches/dents and the front passenger side headlight is broken. It was a in-town rental, so maybe the trucks that are on their last let go the in in-town moves.

JASON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan M. 
Clasificación:
5.0

extremely helpful, could not have been better!

CHARLES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DALE E. 
Clasificación:
3.0

another small crowded location. one employee to handle numerous customers. he did a great job keeping his professionalism. one customer hooked up a trailer to leave. in his haste he ran over a parked trailer. he then proceeded to leave the lot with no trailer lights.

richard D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle P. 
Clasificación:
2.0

Staff were mostly untrained and unfriendly. I waited 20 minutes wanting to buy a sofa cover. Was told by a young lady employee that she had to watch her coworkers hook up a trailer. She also did not know how to do a move out. Told me I would need to wait for another employee to come in and do it. When the other employees came in, she did not bother to watch the move out process.

Donna W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH R. 
Clasificación:
5.0

Crystal..Michael ..and crew are very pleasent to deal with...never a problem with this dealer....ty!

JEFFREY GEYER A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bernard S. 
Clasificación:
3.0

El cliente no dejó un comentario.

JUSTIN F. 
Clasificación:
5.0

Manager Crystal and staff work hard to make the customer experience fast and friendly. Highly recommend them for your moving needs.

RICHARD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIARA LEE ANN F. 
Clasificación:
5.0

Nothing , your employees were very friendly and helpful. Good job .ðŸ'

KATHYRN DARLENE H. 
Clasificación:
5.0

Was good to see we still have friendly people in the store and they treated me and dad as a valued customer and acted professional and knew there job and when I returned truck went as far to show me final cost and questions were answered and explained why that was.would I recommend to others I would if they where in market for there services.

david B. 
Clasificación:
5.0

The gentleman that check me in and Klamath Falls was extremely nice and efficient kudos to him! Nice to see a good attitude I think his name was Mike young guy

Jeffrey A. 
Clasificación:
4.0

Oil service light was on & there was dog hair & dust bunnies in the crevices of the plastic pieces in the cab

Colleen F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph W. 
Clasificación:
2.0

So the bill was over $100 more than what I was quoted on the phone which is frustrating if I had any other chose in Klamath I would have gone elsewhere. While I understand that it is a moving truck (nothing fancy) it was very dirty on the inside. It ran well got the job done so I am appreciative of that. All of the staff members that I encountered were extremely helpful and nice. Great customer service.

AMANDA NICOLE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene H. 
Clasificación:
5.0

She was Super helpful and nice

Delbert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrica G.  |  Overall Experience 
Clasificación:
4.0

We had a positive experience, would recommend to anyone. I also love the fact that U-haul procures most of its products from American sources. Brian Schmidthans

BRIAN S. 
Clasificación:
5.0

Full time hitch installer would be nice

Greg M. 
Clasificación:
3.0

El cliente no dejó un comentario.

James L. 
Clasificación:
5.0

Employees work hard keeping up with this busy location. The manager and staff are always hustling to help customers.

RICHARD P. 
Clasificación:
5.0

Good place to do business with ! Thank You

RODNEY H. 
Clasificación:
4.0

Reserved a motorcycle trailer weeks in advance. Got home 45 minutes away and realized they had hooked up a regular trailer with no chuck for the motorcycle tire. Returned the trailer for an exchange. There was on offer of apology or a discount for the error. I wasted at least $10 in gas and it set our leaving time back 2 hours. Kind of disappointed with U-haul

Sharon P. 
Clasificación:
4.0

N/C

RANDY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason S. 
Clasificación:
5.0

The kid (Michael maybe?) that checked us in when we returned the equipment was very friendly, polite, and professional. Excellent customer service.

Brian L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

All was good

Jason S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD M. 
Clasificación:
4.0

?

KEN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alise L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jane C. 
Clasificación:
5.0

The staff is friendly, knowledgeable and helpful.

Steven B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dustin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTONIO H. 
Clasificación:
5.0

All good

oscar R. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBBERT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaz R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Deborah A. 
Clasificación:
5.0

Very helpful and courteous staff.

RAYMOND LAVERNE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

sierra s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela H. 
Clasificación:
1.0

Rude Rude Rude

Dao X. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary C. 
Clasificación:
5.0

The return was very fast.

DANIEL H. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSEPH M. 
Clasificación:
5.0

Great cusy service

MICHAEL MARIO P. 
Clasificación:
5.0

Make sure when sending a truck out several states away. That the check engine light is not on. And the truck having to travel so far makes it to its Destination.

MICHAEL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

GRADY C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Darlene S. 
Clasificación:
5.0

Great employees who were personal and professional.

Victor S. 
Clasificación:
3.0

Mileage at the start was nearly 100 more than my rental invoice showed. I'm really glad I caught that before I drove away. There's no way you all would believe me if I came back and said I drove less.

Leonard W. 
Clasificación:
5.0

Great customer service all around!

Melody J. 
Clasificación:
5.0

very good staff thanks.

John U. 
Clasificación:
4.0

El cliente no dejó un comentario.

douglas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

david B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim O. 
Clasificación:
3.0

They walked past us three times ignoring us each time. Their directions for check in were awful. I told him about the exhaust leak and he said he would try to figure out how to log it.

Shayla R. 
Clasificación:
5.0

El cliente no dejó un comentario.

jill P. 
Clasificación:
5.0

I don't have any recommendations. Shop was open when I arrived. The vehicle I reserved was ready to go. And the staff was very pleasant.

evelyn C. 
Clasificación:
5.0

I dropped off after hours and spent an hour trying to use the app. But it wouldn't accept pictures from my note 9. I eventually had to try another phone for which it finally worked.

Rickey M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip W. 
Clasificación:
3.0

Customer service, the only helpful and friendly person was a person named Wade. Nathaniel and Kyle were not friendly at all, treated me very rudely.

kyle M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne D. 
Clasificación:
5.0

Your employees were extremely helpful and out of their way to be nice

STEVEN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert/Dakota E.  |  Overall Experience 
Clasificación:
5.0

Nothing, everyone and everything was perfect!

Kathleen L. 
Clasificación:
5.0

keep up the good work.

DANIEL M. 
Clasificación:
5.0

The app is worthless. Can't open up the contract, it's glitchy , etc.

COURTNEY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy C. 
Clasificación:
5.0

Extraordinario servicio al cliente

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen D. 
Clasificación:
5.0

This group of individuals were so friendly and helpful!

Tracy F. 
Clasificación:
1.0

Gas cap was twisted on to such an extent that the cable holding the cap was wound up with it making it impossible to get off without much force (the lot boy had trouble getting it off). This failure of maintenance somehow became my problem when I was charged the ridiculous gas prices. I stopped to gas up before I returned the truck but, the above. I think it's really of poor quality customer service to pass a staffs negligence to the customer. That's just one of many issues with this place. Nevermind the insurance you pay for but use as a coupon rather than insurance???? Makes no sense. And tow dolly a that they say will fit your truck but don't and damage your truck as well as the plastic wheel covers of the dolly. Their ineptitude and unprofessionalism should not be my cross to bear. I just wanted to get my truck off of the road: 2 days, less than 100 miles = $425. (The "insurance" I took out on the trailer deducted $20 Off of the damage estimate and no relief for damage caused by their ill-fitting trailer to my truck) . This isn't sour grapes, it's just a shitty way to do business and terrible customer service.

BRIAN JOSEPH A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lindsay T. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD P. 
Clasificación:
4.0

Double check number of moving pads. We had to come back the next day to get the rest we had reserved.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
4.0

Increased work centers for employees could speed up process.

John R. 
Clasificación:
5.0

Easy to find

CONNOR R. 
Clasificación:
4.0

El cliente no dejó un comentario.

GREGG C. 
Clasificación:
5.0

The cab was dusty with leftover dried liquid in the cup holders and the ramp was covered in mud.

Stephen L. 
Clasificación:
5.0

Very helpful and friendly staff.

LISA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward H. 
Clasificación:
5.0

Friendly staff and store manager. Great experience.

Jeremy P. 
Clasificación:
3.0

Always had problems with door and a break in I was told that my unit wasn't broken in to but was

Jenifer K.  |  Overall Experience 
Clasificación:
5.0

The local office, site and all staff are amazing. Ty is awesome! Calling in is a hassle navigating through the automated phone system to get through to the local office is near impossible but staff more than makes up for it in person

Tiffany T.  |  Overall Experience 
Clasificación:
5.0

The staff at Klamath falls oregon uhaul on Washburn way are fabulous! So friendly, helpful and knowledgeable. Gonna miss seeing them every month

Robin S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ralph/anthony h.  |  First Impressions 
Clasificación:
4.0

The staff was awesome! Very knowledgeable, friendly and helpful. Would definitely recommend.

Robin S.  |  First Impressions 
Clasificación:
2.0

I had issues with payments received and documented. I actually paid twice for transport to Virginia and was never reimbursed despite documentation on my part. Emails were never returned.

Stuart T.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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