Customer Reviews for U-Haul Storage of Jackson

4,038 comentarios

2234 Hwy 80 W   Jackson, MS 39204
(E Of Ellis Ave)

(601) 352-2607

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(601) 352-2607

2234 Hwy 80 W
Jackson, MS 39204
(E Of Ellis Ave)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

BENARD J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Darlene B.  |  Overall Experience 
Clasificación:
5.0

Offer disposal blankets to the customers att a set price.

BENITA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bert W. 
Clasificación:
5.0

Nothing- excellent customer service

SHERRI M. 
Clasificación:
5.0

The tail light was installed with revers and they came out. I had to tape tail light in. This was a plastic fender

ROBERT S. 
Clasificación:
5.0

The personnel at this location were friendly, professional, and very helpful.

TIMOTHY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHANDA R. 
Clasificación:
1.0

El cliente no dejó un comentario.

SHANEKA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIDGETTE L. 
Clasificación:
5.0

This pickup location was great. It was UHaul that changed our pickup location to one further and out of my way.

Jerri M. 
Clasificación:
5.0

El cliente no dejó un comentario.

micheal G. 
Clasificación:
3.0

I reserved at one location and location was switched without notice. The new location address was not given I had to figure it out myself.I didn't get the furniture or appliance dollies I reserved.I was not compensated for the inconvenience.

KADESTRIC R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMUEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

THEODORE J. 
Clasificación:
5.0

Excellent and courteous service

ROBERT C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth N. 
Clasificación:
5.0

So fat so good . Keep up the great work. PJ was very nice and Friendly. He had a great attitude. Great customer service. Mr. B.

JIMMY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles J. W. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher B.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

KEVIN U. 
Clasificación:
4.0

The workers at this location were excellent, friendly, and helpful.

Avery S. 
Clasificación:
5.0

El cliente no dejó un comentario.

William E. 
Clasificación:
5.0

GREAT CUSTOMER SERVICE.

NINA D. 
Clasificación:
4.0

Have all items reserved available. No furniture blankets were available.

Donald G. 
Clasificación:
3.0

I reserved a truck close to where we were moving to cut down on mileage. The pick up location was changed twice before the pick up day. On pick up day, the truck was not at my pickup location and I had to travel 15 minutes to the other side of town to pick up a truck in a location that I did not choose initially on purpose. In talking to other people that have used the service recently, this appears to be par for the course with UHaul recently. It's a poor customer experience and feels like it is being done on purpose so you can charge more. When I picked the truck up at the final location, the employees were fine and did their jobs as well as can be expected.

ROBERT T. 
Clasificación:
3.0

Encourage extending a more professional and engaging experience to ALL clientele…

GREGORY S. 
Clasificación:
3.0

Reps didn't seem interested in helping; Reps weren't wearing masks; overall not a very inviting work crew

Latoya F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber S. 
Clasificación:
3.0

the staff was not as helpful and the attitude was not what I would call too friendly. the ladies were preoccupied with their cellphones

TARESA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MYRON S. 
Clasificación:
1.0

El cliente no dejó un comentario.

PATRICK P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cara S. 
Clasificación:
4.0

The place was supper busy, only one worker and she did her best to get everyone out the door quickly and efficiently.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexis K.  |  First Impressions 
Clasificación:
3.0

Time consuming when checking in and bringing truck back to location. Customer service not that great.

Marian C. 
Clasificación:
5.0

excellent service and service reps were very nice and friendly. Gracias

GERALD W. 
Clasificación:
1.0

Two young women met me when I pulled into their location wiith the tow dolly. They were adamant that they would not touch the dolly until our car was off. I kept telling them that I would drive the car off the dolly but I did not know how to remove the ratchet style tire straps. After about 20 minutes of this back and forth, one of these women realized she better get the straps off so I could remove my car. There was no such thing as service at this location.....the two women were rude, lazy, and did nothing to assist a customer. Would never use this location again!

Stephen D. 
Clasificación:
5.0

Nada

ISLEY C. 
Clasificación:
2.0

Every time I called about my storage nobody answered the phone. Even when I was trying to pay the bill and ask why fees are steady getting adding nobody answered my questions.

Destiny H.  |  Overall Experience 
Clasificación:
5.0

Awesome service

TYLER T. 
Clasificación:
5.0

Tony, Carmen & Shaun were fantastic. Please make sure there is fuel in the rental (11 miles of fuel)

howard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LATOYA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dajoure M. 
Clasificación:
3.0

Bueno

Walter E.  |  First Impressions 
Clasificación:
2.0

I reserved a 6x12 utility trailer for Sunday morning. While waiting my turn I watched an employee drive up with a small utility trailer drop it off then go and hook up to the only 6x12 and leave with it. So when I got to the counter I was told there were no 6x12 trailers available. Not sure how it works with employees using the trailers but if there is only one trailer on the lot they should check and see if it's reserved.The lady at the counter did find that a 6x12 was over due and called to get them to bring it in. So I had to wait. He brought it in but wanted to extend for one more day. He could not because I had it reserved, so he had to find another trailer somewhere else. So a lot of trouble and frustrated customers could have been avoided if the employee had checked first on taking the trailer.

JAMES R. 
Clasificación:
5.0

El cliente no dejó un comentario.

WANDA R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Colton S. 
Clasificación:
1.0

Make sure not to make false advertising

ERIC W. 
Clasificación:
5.0

El cliente no dejó un comentario.

VALENCIA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFERY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
5.0

T

MARCUS S. 
Clasificación:
2.0

I completed a mobile checking and still had to spend time at checking out. The computer was running slow once I was being serviced. I made it there on time but had to wait 40 minutes to leave and 30 plus minutes to make a return.

CARLOS D. 
Clasificación:
5.0

Fast service

Annie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erika C. 
Clasificación:
5.0

El cliente no dejó un comentario.

IVORY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

IFE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMAS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTY L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Royeisha W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRI H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TINA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CURTIS S. 
Clasificación:
3.0

El cliente no dejó un comentario.

VICKY J. 
Clasificación:
5.0

You're absolutely awesome!

LATONIA L. 
Clasificación:
5.0

Great customer service easy to pick up and drop off

WENDY O. 
Clasificación:
5.0

Ninguno

FRANKLIN A. 
Clasificación:
4.0

El cliente no dejó un comentario.

JERRICHOS K. 
Clasificación:
2.0

El cliente no dejó un comentario.

Rex R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADRIAN W. 
Clasificación:
2.0

Help the customer to figure out better options instead of making them stand in store, un-acknowledged, and uninterested in helping them. Also have a supervisor that can better explain why a Wells Fargo bank card would be processed as a prepaid card instead of "i dont know," and force the customer to have to pay more just to rent equipment. This experience makes me want to go buy my own trucks, open my own business and put UHAUL out of business and show this company how customer friendly service should be.

Brittany H. 
Clasificación:
4.0

Customer service was awful!! Just rude!! I will never use this location again nor will I refer this location to anyone!! Plain horrible!! I may not use U Haul again for a while. Just unbelievable

VELREE J. 
Clasificación:
5.0

Extraordinario servicio al cliente

Mike E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sylvia G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANICE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher D. 
Clasificación:
5.0

Nada

TYRONE G. 
Clasificación:
3.0

The gal that helped me was very helpful with great customer service, but the lot person seems grumpy, seems as he doesn't want tobe bothered, unfriendly. Now the gps will direct you to another UHaul storage facility 5 miles away on the same road…

RICARDO U. 
Clasificación:
4.0

It would be helpful if I could call the store directly. I know this might be a corporate situation. Speaking with someone at the location I receive service would be better. The long wait is annoying.

SIBRINA T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kacia D. 
Clasificación:
5.0

N/C

BENJAMIN J. 
Clasificación:
3.0

El cliente no dejó un comentario.

ASHLEY K. 
Clasificación:
4.0

El cliente no dejó un comentario.

BEVERLY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER C. 
Clasificación:
3.0

I asked for 20 feet van but upgraded it automatically to 26 feet without my concern or call. had a lot of problems driving that big truck without proper alignment

ROBIN G. 
Clasificación:
4.0

El cliente no dejó un comentario.

MEHMET D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERNEST T. 
Clasificación:
5.0

Service was prompt and professional. I had a great experience. Will definitely use them again.

GREGORY S. 
Clasificación:
5.0

n/a

WILLIE S. 
Clasificación:
5.0

Great service

Arnold S. 
Clasificación:
5.0

No problems.

Shekia R.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Tasha B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE M. 
Clasificación:
5.0

The lady that helped us at the pick up location in Jackson Mississippi was very helpful and courteous.

JIMMY C. 
Clasificación:
5.0

Everything was satisfied to me I was in and out with no problem the workers was cool and they greeted me at the door they made me feel welcome

NICHOLAS S. 
Clasificación:
4.0

El cliente no dejó un comentario.

ELIJAH F. 
Clasificación:
4.0

More manpower during peak times would definitely improve the efficiency and effectiveness of this location, especially being that it's a high volume store for this region.

DEVON P. 
Clasificación:
2.0

1. Make sure the trailers that are rented are safe on the road. The first trailer I rented had a bent wheel or axle. 2. The second trailer was not hitched up correctly and decoupled from the truck in Bossier City, LA when I hit a bump on the interstate. No injuries occurred and the property in the trailer was fine, but for an hour it was a touchy situation. It all came back to the Jackson office.

Nathan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

HORACE D. 
Clasificación:
5.0

Everyone at this location was very professional and I luv that clean-and huge 8' pick up truck !! Thanks you

MARY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

shatandria m.  |  First Impressions 
Clasificación:
3.0

Unit leaked

John M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

brad l.  |  Overall Experience 
Clasificación:
1.0

Rats ate peed dead decayed rats my storage fume of rat poo and urine all the things will have to be cleaned and sanitized Poor very poor for the price I struggled to pay Hoping something can be done to rid the bid RATS

sheila j.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Lillian H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ronnie h.  |  First Impressions 
Clasificación:
4.0

Everyone at Uhaul was nice and gave great customer service. We are from Texas and needed storage for our college student so thanks Jackson Uhaul for a job well done.

calvin n.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nekysha W.  |  Overall Experience 
Clasificación:
3.0

My card never worked for the door my storage unit was in

KIMESHIA W.  |  Overall Experience 
Clasificación:
5.0

The staff was great and took care of everything that needed to be taken care of.

shelby P.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

TORNESHA S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Keyonna M.  |  Overall Experience 
Clasificación:
4.0

Overall my experience was alright only saying that because I found rat pellets on some of my furniture.

Latonya W.  |  Overall Experience 
Clasificación:
5.0

Shay is a great manager and took care of an issue that I had immediately. She treated me with the utmost respect. I really appreciate her efficiency and promptness. Thanks to Kym for her great customer service. She displayed great knowledge in what Uhaul has to offer without referring to a reference manual. Keep up the great work!

WARNER H.  |  Overall Experience 
Clasificación:
5.0

Shay Jones was very polite and professional. Thank you so much for your customer service.

Keyonna M.  |  First Impressions 
Clasificación:
5.0

Convince Prices

Helping Hands C.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Sherman S.  |  Overall Experience 
Clasificación:
5.0

Only thing I didn't like he's being charged when you cook can't even make it to the destination and I and then when it ain't your fault when you don't make it to your destination you got to be charged for something or whatever and then when it's not even a person's fault I mean that shouldn't even be right now I can see if it was the person's fault that they couldn't make it but no it wasn't if it ain't the person's fault they still have to be charged for nothing

larry h.  |  First Impressions 
Clasificación:
5.0

Very friendly and helpful service.

willie j.  |  First Impressions 
Clasificación:
4.0

was very nice and had no problem i would recommand

angela l.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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    Propano

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