I was charged a fuel fee when I shouldn't have been!Seneca D.
Customer Reviews for U-Haul Storage of Florida State University
U-Haul Truck Share 24/7© Location
Tallahassee, FL 32310
(Tallahassee Community College)
Servicios en esta ubicación:
Horarios de la ubicación
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¿Qué es 24/7?
Es la forma en la que te permitimos retirar tu camión en cualquier momento, de día o de noche, utilizando tu dispositivo móvil. We are always open on your smartphone to Make Moving Easier©.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Davied L.
El cliente no dejó un comentario.Jason G.
Need to be more efficient with sending people to retrieve u-haul boxes. Need to improve in customer service because u-haul takes too long and keep you on hold on the phone. Also kept us waiting 4 hours on my box that I called 24 hours in advance so again be more efficient.eve F.
The whole experience was a debacle. I made the reservation for a truck and a box. I was first told that I had to go to one place for a truck and then it was changed to another place. The storage location was off site as well. I also called customer service and was told that my reservation was cancelled. Honestly, the actual location needs to pick up its phone and not roll it to customer service. The folks at the site were wonderful to deal with, but the whole process could be a lot better. Also. I wound up with ants all over my goods!!!!!!luci A.
El cliente no dejó un comentario.Wyneshia W.
El cliente no dejó un comentario.Deb B.
El cliente no dejó un comentario.Marquis G.
The customer service was EXTREMELY POOR!!! I not only sat in the store for an hour and a half trying to rent a U-Haul truck you guys had available but the team behind the desk continued to ignore me, and say there was nothing available. When I called over the phone in the store I was given a U-Haul, but they assigned me to a self pick-up .. I was not aware of how the process worked and when I asked I was ignored, and told use my phone. As I proceeded to try I began to get frustrated, and a man with dreads behind the front desk told me "I'm not going to do shit." The customer service at this store was one of the worst I have ever received, and this is my first time ever renting a U-Haul. I was later double charged for fuel, and fuel fill-up when I dropped the the truck back off AFTER leaving the gas station. I had proof that I filled the truck up to the point I received it at, and contacted customer service , the manager never called back to remove the additional charges. This experience was EXTREMELY poor, and I would never use you guys again because of it.tyquaia R.
self service location wrong odom reading on truck at time of pick upPaul T.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!