Customer Reviews for U-Haul Storage of Eau Claire
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

370 reviews

229 Moore St   Eau Claire, WI 54703

(715) 834-4435

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Office Hours

Always Open On Your Smartphone

Services at this Location:

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(715) 834-4435

229 Moore St
Eau Claire, WI 54703

Services at this Location:

Office Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Tamara B  |  Overall Experience 
Rating:
3.0

Only complaint was the cost (which kept going up frequently).

Cheryl R  |  Overall Experience 
Rating:
5.0

Joshua was very friendly and helpful when checking in and getting everything set up. He thoroughly explained everything I needed to know and sent me with a map and directions. Excellent service

Kenya G  |  First Impressions 
Rating:
4.0

Since we have never used self-storage previously, we were a little confused as to how to enter the facility the first time. Another renter assisted us, and we have had no difficulty since. Very pleased with the facility and the office staff.

GLENN S  |  First Impressions 
Rating:
5.0

Thank you! Our move went seamlessly!

Judy H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARK W  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Christopher P  |  Online Move In 
Rating:
5.0

Easy to use and get a unit

Jonah a  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

THOMAS K  |  Overall Experience 
Rating:
5.0

Staff are always A+. Customer service here is top notch.

James P  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brenda H  |  First Impressions 
Rating:
5.0

Very helpful, thank you!

Judy H  |  First Impressions 
Rating:
5.0

Very clean & Very good security system 👍

Yared G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Violet F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather B  |  Overall Experience 
Rating:
3.0

Nothing in the directions mentioned where to go for the access card into the building. I was confused as to where to get one and had to go to the main building to ask my question.

Kaiya S  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Heather D  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jennifer H  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Isabella M  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Sara V  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Evan W  |  Online Move In 
Rating:
3.0

The people allowed to rent at this facility were very sketchy and I did not feel safe going there by myself. A person was even found sleeping at the end of one hallway. It was not like this when we first started renting. Anyone can enter the garage area which should only be available to people using the temp controlled units.

Edla K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MIGUEL M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James P  |  First Impressions 
Rating:
3.0

Quite expensive for a 10 x 10 unit. And a month or two after I got it, you raise the price.

Tony C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melissa F  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Scott T  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Taisha S  |  Overall Experience 
Rating:
5.0

This location is amazing. They always make sure I'm taken care of and have everything I need. Thank you.

Jennifer M  |  Overall Experience 
Rating:
5.0

Great experience renting a unit here! Facility was very clean every time we visited and never had any issues with any of the rental process.

Emma S  |  Overall Experience 
Rating:
5.0

Great experience. Facility is second to none and support is there whenever you need it. I'll Be Back!

Ron B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Connie S  |  Overall Experience 
Rating:
2.0

I had my storage for around 5 years and it started at $29.95 when I moved out it was $59.95. the rate was increased 3xs in the last year and a half. I felt like I was being gouged over and over. The homeless was everywhere dogs running around. It was bad in the end. Always smelled bad. I was one of the first people to rent inside. I feel driven away by haul.

Angela k  |  Overall Experience 
Rating:
5.0

I felt safe going in/out with the scanning system. That assured me only people with storage units would have access to the inside of the building. Having a climate controlled unit was nice too, both for myself and the items I stored. Staff was friendly and helpful when I started and ended my rental.

renae p  |  Overall Experience 
Rating:
5.0

Easy peasy! Thank you

Jamie E  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jennifer M  |  Online Move In 
Rating:
1.0

People called in to your private property to steal things while police sit across the street and aid them, people living in units, always a witch craft voodoo satanic pagan trash wanna be important tool being coached around at us normal successful people , faulty lock mechanism, faulty door, has vagrants sitting partying st unit all day and most of the night, employees play "craft" at the customets planning with their crime ring on how to finagle "emergency contact" data so that they can make umnecessary phome calls as if thet don't have your own contact number though they do and they try to play games with you and one emergency contact they designated and it is a form od human trafficking, your employees are criminals and I wS lucky to get out of there alive and with only a few stolen items as they are confederate type of slavery trash kkk freaks who are into property conversion scams amd the whole world os killing off assholes like that so...

JESSICA S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fawnna W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Louis H 
Rating:
5.0

Nick was very helpful with storage information. Great job setting up a storage spot on a short notice

JAMIS S  |  First Impressions 
Rating:
5.0

Hate to say it, but there are still homeless people living in there. Was the same experience last time with weird people creeping around the inside of the building. Obviously nothing has been done about it.

Rob C  |  Online Move In 
Rating:
5.0

X

Chris G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian W  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Elizabeth H  |  Overall Experience 
Rating:
5.0

The property was well maintained. When I needed to pay over the phone every month because I hate technology, the staff was very friendly, pleasant and professional. I’m glad I chose this place for my storage needs.

Sarah S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brad B  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jacob K  |  First Impressions 
Rating:
3.0

I received an invoice with a late fee weeks after I had done an in app move out. I called to clear it up and the phone rang and rang. I went in to office in person and the employee was helpful in checking my account but no reason for the invoice being sent to me and my emergency contact was provided. Also, why is my emergency contact being contacted for a non-emergency?

Michael G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Henry L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anna D  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

der m  |  First Impressions 
Rating:
5.0

Nick in Eau Claire, Wisconsin was very helpful and even called me directly when a truck I preferred was available. Awesome customer service.

kris f 
Rating:
5.0

Very helpful and when I had unfortunate circumstance happen even tru everything uhual worked with me and was very polite about it and helpful. I highly recommend uhual to others Thank you for all the help and also I enjoyed knowing my items were secured & safe

Amanda B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

karen b  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Courtney E  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Anna D  |  Overall Experience 
Rating:
5.0

I would definitely do the pod again! Very timely and efficient when moving long distances!

William B 
Rating:
5.0

My experience was great. everyone was professional and very helpful with any situation, or question I had.

James r  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey N  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amy Y  |  First Impressions 
Rating:
5.0

one of the U-boxes leaked water inside and some of our boxes were wet on the bottom!!! Other than that everything else was alright.

Jeffrey B 
Rating:
5.0

Staff responded quickly to our requests.

Robert D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAYLA f  |  Overall Experience 
Rating:
5.0

My wife and I are in our mid-70s and we’re making a move that is huge for us. Since we’re downsizing, we needed a place for long term storage of items we need to keep but won’t be using often. When we learned we could rent a truck and drop it off at our destination with a 1-month free rental we were very happy. When we got to our destination and saw how nice the climate-controlled storage units were, we were thrilled! The whole process was easy for us and the service we received at U-Haul Storage of Eau Claire was exceptional! I highly recommend them.

Kenneth A  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

SHELBY K  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brittany F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tami P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michaela P  |  Overall Experience 
Rating:
2.0

When renting a storage unit everything should be explained better I couldn't even get into my unit do to a 24 hour building wouldn't let me in come to find out the next day there's a 10 dollar fee that was never expanded due to homeless problem people in the building so charge the customer like that will fix your problem

JOSEPH F  |  First Impressions 
Rating:
5.0

Everyone was amazing. Every time I called and every time I visited the facility in Eau Claire the staff was friendly professional and very efficient . I wish Comcast, AT and T United Health care could be trained by you guys.

PATRICIA M  |  Overall Experience 
Rating:
5.0

Costumer service was great! they were super busy and the one worker was very apologetic and super helpful. Did not rush through when people had questions.

Emily K  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Albert D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SYDNEY S  |  Overall Experience 
Rating:
5.0

Staff persons were both very kind and professional. Helped answer all my questions.

James r  |  First Impressions 
Rating:
5.0

Josh and Caitlyn were very helpful and genuinely nice. They made moving so much easier and less stressful. Thank you! Great customer service!

Erin D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rory s  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Eugene B  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tina H  |  Overall Experience 
Rating:
5.0

Uhaul truly helped out in a time of need and having storage units ready and available was an absolute life saver! Renting a truck was also quick and easy! Overall, the cost was very affordable and essential for moving.

Tiffany O  |  Overall Experience 
Rating:
5.0

Awesome service, will use again! Very fast, convenient

Rating:
5.0

Very nice people that work there

JOHN C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Elizabeth T  |  Overall Experience 
Rating:
5.0

Find a way to keep the bathroom cleaner.

Paul G  |  Overall Experience 
Rating:
5.0

Very happy with uhaul sevices

David J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mora N  |  Overall Experience 
Rating:
5.0

This Eau Claire UHaul is excellent, efficient, and friendly!

Frank H  |  Overall Experience 
Rating:
5.0

We were happy

Tammy G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dominik P  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jerry K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lori L 
Rating:
5.0

Customer did not leave a comment.

David J  |  Online Move In 
Rating:
5.0

Good service, im really glad. If i need yall again ill come back. Work in the entrance doot sensors, they don't work too good

Luz B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul G  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Paul G  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JoAnna F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leigh M  |  Overall Experience 
Rating:
5.0

I really appreciated being able to make the reservation and do most of it online. Prior to settling on U-Haul I was calling around just to get prices and many of my calls went unanswered. After the reservation was made I went directly to the office and it was a quick and easy transaction.

Bethany B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amanda B  |  First Impressions 
Rating:
5.0

My only grip on the communications regarding the move-in relates to the check-in process. There was no information on the preparatory emails about checking in. While there was information on the outside of the facility itself, it was a little overwhelming and there are 3 identical keypads, all of which take the same code, but only 1 of which you have to use first ONLY to check in. That was nowhere in the email comms, which would have been helpful. Other than that: Everything was fantastic. Thank you!

Brian G  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Hayley A  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Clay M  |  First Impressions 
Rating:
5.0

I had a very easy time renting a storage locker here. The staff was very helpful and efficient.

Patrick F  |  First Impressions 
Rating:
1.0

The final walk through with the manager. Where I paid an amount to grab what I wanted within 24 hours. That was the nicest they were. Otherwise I left because they made it feel like a prison. Staff always there. One hour limits. They have cameras for Pete's sake. And they are too quick to call the police. I never signed up to pay a one hour daily monthly fee. I had a friend that got evicted. Very bad experience. I would not ever rent there again. Why not hire an armed guard. That's how people feel there. With your supposed time limit request and extra security. Everyone should have a reasonable expectation of privacy. Especially if they aren't there consecutive days in a row. If homeless. Who cares. You got cameras all over. Let them be. As long as not consecutive days. Or if people Wana dumpster dive. Let them. They do because of reasons. Did you know the eau Claire police are required to document where homeless people frequent. I hope that wasn't why ya had the extra cops etc. That was the worst business decision u made. I don't know anybody but maybe the cops that liked it. Aren't cameras enough. Let them do there own job. Get warrants. Old fashioned police work. Not jail via U-Haul. My princess you made feel very unwelcome. But people have addictions. Don't be so quick to throw away someone's freedom. Because jail is not treatment. At least maybe you saved a life for the night by looking the other way in a heated storage unit. Not consecutive. A difference. Think about people. Not being the police in disguise when you have cameras. Too much big brother. No thanks. I'll never recommend U-Haul storeage to anyone. I do give the manager a compliment. Only when she said ...when she was a kid they lost all her family stuff in storeage. Probably the same people you rent to but first to call police. That's my two cents but it's the truth in my perspective. That was the only time she seemed real and caring. I saw she hurt as a kid when she talked. I related too. But too much security....no thanks

Scott L  |  Overall Experience 
Rating:
5.0

Super easy to get a unit on-line and move in. Looks very secure and I love the 24 hour access as I work 2nd or 3rd shift hours.

Trinity A  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Lisa P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Heidi P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES M  |  Overall Experience 
Rating:
5.0

I appreciated the ease of access to the unit and the helpful staff!

Angela G  |  Overall Experience 
Rating:
5.0

The staff was very nice and had good communication. The facility was well run and maintained. The only feedback I have was that some of the exterior garage door motion detectors weren't working when I moved out but we were able to use the manual buttons. Loved having access to that heated space for truck loading.

Mackenzee P  |  Overall Experience 
Rating:
4.0

More security and less questionable people hanging out

Heidi P  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Brittany F  |  Online Move In 
Rating:
4.0

#5 above. The facility was clean... However, in the maintenance category, we had an issue with the locker door not staying up in the open position as needed, (locker 2105). I reported it to staff and they responded immediately, attempting to rectify the issue. Unfortunately, it was not resolved. A second issue reported and unresolved is that the slide lock bar is extremely tight; difficult to open; painful on the fingers, especially when opening. .

Michael R  |  Overall Experience 
Rating:
5.0

Thank you ,for your services i like very much if need Again i find the next time

edgar m  |  Overall Experience 
Rating:
4.0

Great storage renting experience. Would recommend to many.

Dan S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dominique S  |  Overall Experience 
Rating:
5.0

The staff are above excellent at this location in customer service, knowledge, kindness, and caring. Very considerate U-Haul Moore St crew.

Kelsie L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lindsey H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tia H  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Dominique S  |  First Impressions 
Rating:
4.0

Nice floors. The provided lock that came with the unit was not in my unit so I had to drive back to the office and pick one up before I could actually unload my stuff.

Alex L  |  First Impressions 
Rating:
1.0

This guy and a girl came driving up to me unloading some stuff from my kids moms van. Harrassing me. Telling me it should only take me 10 minutes to unload and store my things. I move my stuff out the next day due to that employee. I do not recommend uhaul storage to anybody.

Michael S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Connie Y  |  Overall Experience 
Rating:
5.0

What to do with lock /keys and card? Where do I return them to the office on birch st? It was a good experience using your storage units on Moore St… I would use it again and recommend it to my family and friends😎

Debra J  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Leann W  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Stacy H  |  Online Move In 
Rating:
5.0

Holly has gone above providing exceptional customer service.

Diane W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shantel C  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

vj P  |  Overall Experience 
Rating:
5.0

The staff is very friendly and very motivated to help you with your needs. Love the energy!!

JENNIFER M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

charles p  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edla K  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

david m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michel Z  |  First Impressions 
Rating:
5.0

Excellent experience. Love the online rental process. I had made a mistake that was my own fault during the rental process and you were very understanding and effortlessly resolved the issue.

Rob C  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

CHASITY B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

edgar m  |  First Impressions 
Rating:
2.0

I was told I could use the storage facility as I had a one way vehicle and a one way trip. The manager Holly called me the next morning after the move and storage were already completed to tell me that her underlines screwed up and I needed to come get my stuff 3 hours away or pay the monthly 80 dollar fee. Mind you, I only had the wrong size vehicle to begin with because of the advice I received from another employee. I had to call customer service to get this squared away and I ended up not having to pay for storage. But all the same, I won’t recommend this specific facility. Note: also gas was closer to half a tank than 3/4. I returned it with 7/8 so I got kinda screwed there too.

JASON B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

charles p  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

vj P  |  First Impressions 
Rating:
5.0

Holly - Thanks for cleaning out an 8x10 unit so I could rent it.

Frank H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lacy J  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Billy S  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Cheryl B  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Carl B  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mary L  |  First Impressions 
Rating:
3.0

Overpriced but loved the 24 hour availability,manager was friendly including the girl when I checked out,however the girl who helped me check in was actually a bit rude and never once smiled, I would recomend these storage units if they were cheaper.

Andrea H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANGELA M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

troy p  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alison B  |  First Impressions 
Rating:
2.0

Staff were friendly but we had system issue after system issue and no one would pick up the phone. Auto pay was a nightmare once we added a second unit. Even checkout was an issue… we were initially charged after we moved out.

Lisa B  |  Overall Experience 
Rating:
5.0

So far so good

ZouaPa V  |  First Impressions 
Rating:
4.0

My initial experience with U-Haul was horrible and I’m still waiting for a contact back from the supervisor regarding that. But once I got to the south store and they opened the lady was wonderful in Eau Claire.

adria e  |  First Impressions 
Rating:
5.0

Very simple procedures to get a storage unit with clear instructions.

Primitivo L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Skipper J  |  First Impressions 
Rating:
1.0

Was looking to get a refund for some rooms that I rented as they weren’t going to be big enough for what I needed. Was told to come back the next day when a manager was available. Thought I’d be able to call to avoid an hour fifteen minute drive one way. Called multiple times throughout the day with no answer, ever. Also called general customer service and they were unable to help and I was told I did have to go to the location. Unhappy with not being able to resolve my issue by a simple phone call

Matt J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher K  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jesse W  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Lacy J  |  First Impressions 
Rating:
1.0

One of the ladies, Holly, screamed at me and her fellow employees because I asked for a unit. She preceded to say how she was going to quit her job and screamed at me to leave. I was just trying to calmly explain my situation cause someone messed up my account precisely. It was an easy fix but she was the rudest person I have ever had to deal with. It was like a crazy SNL skit and didn’t feel real. Everyone else was extremely helpful but they also do not like her as an employee.

Ashley D  |  Overall Experience 
Rating:
5.0

I have a few units at this facility for my clients. Staff are always very helpful and friendly. The facility is always clean and well lit. Thank you for providing great customer care and service in the Eau Claire area!

Diana F  |  First Impressions 
Rating:
1.0

I was picking up a UHaul box which was supposed to be on a trailer. When I arrived at the store, I was told the box was still in the warehouse. The only trailer they had on site had a broken jack, which they knew 2 days prior to my scheduled pickup. I was advised the parts to repair the jack would take 2 weeks. When I did not accept this delay, they were able to find a trailer at a different location, but even then, I had a 90 minute delay, causing extra costs for me, as I had crew lined up to help me unload.

Karen S 
Rating:
1.0

Sorry Not Happy At All With The Services Me And My Mom Received

chrystal w  |  Overall Experience 
Rating:
5.0

Our storage unit had a lot of trash in it when we first moved into it

Taylor B  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ALYSSA W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Justin S  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Janet V  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DERRICK P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John P  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Diane S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Trista W  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

LEE L  |  First Impressions 
Rating:
5.0

The U-Pod delivery person, Bobbie, was the BEST! She was so helpful and friendly. It was obvious that the enjoys her job. She was a pleasure to meet. Thank you, Bobbie. You are a gem!!

Carla W 
Rating:
5.0

Customer did not leave a comment.

Grady L  |  First Impressions 
Rating:
5.0

I will use Uhaul for future storage needs.

Fawnna W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Miranda H  |  First Impressions 
Rating:
5.0

Great staff and very friendly.Wonderful customer service. Highly recommend this store.

Paul H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cory k  |  Overall Experience 
Rating:
5.0

U-Haul is the best place to go if you want you properties to be well lit, secured, highly affordable, easy to access and very clean. I will us U haul over and over again if I need to. More grease elbows UHau!.

KHADIJAH A  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Elaine A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tasha E  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Gage M  |  Online Move In 
Rating:
5.0

Used them for 5 months while finalizing my move. Flawless. Recommend without hesitation or reservations!

james y  |  Overall Experience 
Rating:
5.0

My only feedback would be to share a map that shows where the particular unit is. I was looking outside for my unit when it was actually inside. Since I’d never been there before, the map was kind of confusing out of context. When I asked for help, the general manager was exceptionally helpful and courteous. I am very pleased with the process overall.

Taylor T  |  Online Move In 
Rating:
5.0

Thank you For your help

Charles H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karl M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PHILLIP B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lauren S  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Savannah N  |  First Impressions 
Rating:
5.0

Will always look for them before going to another facility. Great customer service

Sandra R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherry A  |  First Impressions 
Rating:
5.0

Great very happy

David J  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jim C  |  Overall Experience 
Rating:
5.0

The staff is incredibly friendly and helpful. A+

Gregory S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Madelynn K  |  Overall Experience 
Rating:
5.0

Manager is great! Holly is a keeper - she made my overall experience excellent!!!

Glenna J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lindsey H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wendy L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Salli W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andy P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dominik P  |  First Impressions 
Rating:
5.0

Excellent experience from getting a unit to the check out process. Would use again in the future without hesitation.

Sarah M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph M  |  Online Move In 
Rating:
5.0

Clean, new facility. Friendly helpful manager named Andrew and Fritz worked with me to make experience hassle free

Harry R  |  Overall Experience 
Rating:
2.0

Staff tried to put onus on me to solve their mistake of failing to check in my returned U-Box unit when I returned it in June. I had to push back and have my issue escalated to a manager, whom then could not be bothered to call me back and I had to call again to further pursue a solution to my issue.

Ted M 
Rating:
5.0

Customer did not leave a comment.

Karl M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ralph A  |  Overall Experience 
Rating:
5.0

The staff were very professional and friendly. They ensured that I understood everything from the beginning and there were no surprises.

Todd B  |  First Impressions 
Rating:
5.0

The young lady that helped me could not have been more helpful or informed. She was unusually awesome and i appreciate her help.

Glenna J  |  First Impressions 
Rating: