Comentarios de los clientes para U-Haul Storage of Copperas Cove

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Storage of Copperas Cove

Clasificación general:

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TAMMY G.
Clasificación:

El cliente no dejó un comentario.

Katharine B. | Overall Experience |
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El cliente no dejó un comentario.

CYNTHIA P.
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El cliente no dejó un comentario.

Michael G.
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El cliente no dejó un comentario.

Maricarmen G. | First Impressions |
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Very clean and friendly staff!

Shawn B. | Overall Experience |
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Manager Nikki is awesome and so we're the other employees!

DALTON P.
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El cliente no dejó un comentario.

Joseph C. | Overall Experience |
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El cliente no dejó un comentario.

JESSE S.
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Outstanding overall experience.

SANDRA M.
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Brenda was amazing she helped me out with a last minute move...I would definitely recommend everyone to go see her

sainath P.
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Takes too much time and not appropriate application and service.

OMILDRED F.
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Very easy move staff helpful and courteous

Moises V.
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El cliente no dejó un comentario.

Louis D. | Overall Experience |
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Great!!

Joel M.
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El cliente no dejó un comentario.

Denise P.
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El cliente no dejó un comentario.

Boris P.
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El cliente no dejó un comentario.

Kyle M.
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El cliente no dejó un comentario.

Francisco H.
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El cliente no dejó un comentario.

JOSEPH R.
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El cliente no dejó un comentario.

Boris P.
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El cliente no dejó un comentario.

WAID G.
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El cliente no dejó un comentario.

Yolanda W.
Clasificación:

Still have not received my receipt

Hattie H.
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I would like to thank the management team for helping me out with my return issues.

JAMES P.
Clasificación:

horrible place

STEPHEN D.
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El cliente no dejó un comentario.

TONY L.
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El cliente no dejó un comentario.

Elizabeth Y.
Clasificación:

Fix the leaks in your trucks. Had water damage to A LOT of my stuff. Still waiting on supervisor to call.

Romona M.
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El cliente no dejó un comentario.

JUAN M.
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Fast, easy and friendly. Good staff!

DIANA D.
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El cliente no dejó un comentario.

April C.
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Great customer service. Clean, good running vehicle.

Athenia M.
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Thank you so much, Uhaul, Ms. Nicki, and staff. I had a great experience using your rental truck/van service. My rental van was new and very easy to handle, I would definitely recommend and use your service again Thank you so much Athenia

RANDY G. | Overall Experience |
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The employees at the Copperas Cove facility were always very professional. Thanks for a very enjoyable experience. I would highly recommend anyone to use this U-Haul facility in the future.

Defra D.
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Extremely friendly staff. The lady even recommended to upgrade after I told her what I was picking up. She was spot on!!! The appliance straps to carry the reservation personal sold me, were life “back breaking” saving. Thank you

ROMYRUS P.
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El cliente no dejó un comentario.

Shirley S W. | Overall Experience |
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The employees at this site are very helpful. I have recommended them to many friends.

BRIAN ARTHUR S. | Overall Experience |
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El cliente no dejó un comentario.

Brittany G.
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Excellent service! Well organized

SHERITA MONITA B.
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Continue same great customer service witlh your understanding and thoughtfulness.

Christine H.
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El cliente no dejó un comentario.

Raymond A. | Overall Experience |
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Thank you for keeping my household goods safe while I was deployed. I am very satisfied with the service I got. Good luck and thank you.

Gina L.
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El cliente no dejó un comentario.

Charles P.
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El cliente no dejó un comentario.

Monique Anise C.
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Very easy and quick service.

Chloe F.
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El cliente no dejó un comentario.

DALE D.
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El cliente no dejó un comentario.

Christopher H.
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Keep the same staff you have!!!

Randolph Y.
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Nothing. Outstanding service and attentiveness to their customers.

TIANA J.
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El cliente no dejó un comentario.

RANDALL R.
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Great customer service and the motorcycle mechanic was extremely impressed the trailer was from Uhaul.

MARICARMEN G. | Overall Experience |
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Amazing services, nice and clean. I recommend it.

YVETTE R.
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El cliente no dejó un comentario.

Virlee T.
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IT was just a short drop off place and everything was good.

Enrique A. | Overall Experience |
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Great services everyone was nice and helpful.

Joseph R.
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Staff was great!

Maricarmen G.
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Excellent!!

JERRELL DEAN H.
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El cliente no dejó un comentario.

Alicia C.
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Using your phone for complete reservation is unacceptable! My phone would not update for the scanner photo and it took over an hour to get the attendant to assist. I was late for move and had to pay additional fees. It was extremely stressful, and costly.

MELINDA E.
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Polite young man that attended to I need! thank you, U-Haul

Diane S.
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El cliente no dejó un comentario.

Jennifer H. | Overall Experience |
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El cliente no dejó un comentario.

JACQUELYN B.
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El cliente no dejó un comentario.

Daniel L.
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El cliente no dejó un comentario.

SYDELL M.
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Concern the policy of wearing mask while the Coronvirus illness count is increasing in Coryell. The staff helped me when I had challenges during my move.

EUGENE GERARD B.
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Don't understand why I needed a second person on the rental contract.

NATOYIA D.
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Facility and truck were clean. Customer service was rude in the morning however when dropping off the truck I worked with another person and she had great customer service.

RUSSELL K.
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Friendly staff. Very efficient. Everything went very smoothly.

DYLAN O.
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El cliente no dejó un comentario.

Christy P.
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El cliente no dejó un comentario.

CARITHA P.
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El cliente no dejó un comentario.

CORY K.
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El cliente no dejó un comentario.

Victor M.
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El cliente no dejó un comentario.

Maurice F.
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Very professional, kind, and informative. Make you feel like family!!! That's always a great feeling

MARGARET W.
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El cliente no dejó un comentario.

claude H.
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El cliente no dejó un comentario.

Emeraldine G.
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Smooth, quick and easy process. I felt safe which is about the best thing you can say during a pandemic. Social distancing was taken care of as well as protection from COVID-19 with face masks, hand sanitizer provided, no touching. Overall a great, SAFE experience. Thank you!!!

Nancy A. | First Impressions |
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El cliente no dejó un comentario.

DAVID S.
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El cliente no dejó un comentario.

Frances L.
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El cliente no dejó un comentario.

Jeremy W.
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Customer Service - My experience at this particular location was unpleasant. The representative was attitudinal, made negative undertone comments from an error caused by the uhaul website and overall made me feel uncomfortable and unwanted at the location. I would not recommend this location.

TRACY H.
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El cliente no dejó un comentario.

Dianne D.
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Everything went great. Staff was very professional.

Cody F.
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El cliente no dejó un comentario.

Patrick D.
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El cliente no dejó un comentario.

Fileza H.
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Great experience and the representative was really thorough, quick and fast!

Jose C.
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What an amazing team, staring with Brenda so professional, well knowledge of the product and services and really helpful with the language. The General Manager a sweet lady with a extremely high standard costumer service she is a Rockstar. This facility is amazing we love it and our experience was the best in long time with any retail costumer service oriented. Both employees deserve an standing ovation with all this COVID-19 situation they managed to help you out offer their best with a smile and generosity. 10 stars for them and for the U-haul office on Copperas Cove. Thanks a lot...

Jonathan M.
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Fantastic staff. Thank you!

Robert J.
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El cliente no dejó un comentario.

BRANDON H.
Clasificación:

Have a better way for price estimates. I was told that with 2 days of renting a truck and 25 miles, but I turned it in early and had it for 1 day, but had 30 miles on it. And was charged 10-20 dollars more than the original Estimated cost for 2 days

Alex G.
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El cliente no dejó un comentario.

Courtney V.
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El cliente no dejó un comentario.

James O.
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El cliente no dejó un comentario.

Katherine J.
Clasificación:

Smaller delivery windows. 4 hours is too much time to be left unable to do anything.

Gary S.
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El cliente no dejó un comentario.

Sandra S.
Clasificación:

Not to call me all morning

Diane S.
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El cliente no dejó un comentario.

Johanna F.
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El cliente no dejó un comentario.

Jeffrey H.
Clasificación:

Well run operation - one of the best I've experienced regardless of rental brand.

Richard S.
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El cliente no dejó un comentario.

Terri K. | Overall Experience |
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Everyone I dealt with at this facility was very helpful and friendly. Nicki is extremely pleasant and wonderful to work with.

NANCY B.
Clasificación:

Just keep on being organized and gracious--as you always are! It has been great to see this location systematically grow and prosper! U-Haul must have a great business model! Sincerely, N M Barker

Ken H.
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El cliente no dejó un comentario.

gerardo V.
Clasificación:

they over charge and don't know what they're doing

Kevin S. | Overall Experience |
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Only reason I didn’t give it 5 stars is the accessibility. The drive lanes were tight and very uneven, making pulling a 24ft trailer thru a little challenging.

Christino L.
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El cliente no dejó un comentario.

Laura A.
Clasificación:

The woman was rude.

Candice J.
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The lady at the office was so very kind! The man who cleaned the inside was very pleasant as well! Would definitely recommend!

Rita B.
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The people were very helpful and when I called to extend the time I would have the truck, they were very courteous and gave me the extra time with no hassle.

Juan G.
Clasificación:

Probably expand the parking of the trucks to make it better to maneuver around.

MARTIN D. | Overall Experience |
Clasificación:

Thanks

Kattie H.
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El cliente no dejó un comentario.

Randy Y.
Clasificación:

Super easy to work with. Easily the BEST Uhaul place around. The General manager is pretty awesome and should own the company.

Patrick S. | Overall Experience |
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Great place

Sharon T.
Clasificación:

Nothing

Ken H.
Clasificación:

El cliente no dejó un comentario.

Ron F. | Overall Experience |
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Staff was always friendly and helpful. Facility was well setup and always clean.

Elizabeth G. | Overall Experience |
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Great, friendly staff!

Geoffrey B.
Clasificación:

Give a discount for returning the truck with extra gas. The gage said it needed the 3.3 gallons added when u went to take it back after only 6.3 miles so I went to do that and the pump clicked before 3 gallons.

MARTHA T. | Overall Experience |
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U-Haul storage of Copperas Cove has always been helpful and very friendly. They made close out so easy! I highly recommend them for all there services!

Sheila G. | Overall Experience |
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Great experience! Kristofer was awesome!

CHARLES S. | First Impressions |
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Very nice and helpful people.

Alexis W. | Overall Experience |
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I enjoyed how helpful and nice they were when helping me set up andove out the storage.

Paul T. | Overall Experience |
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You provided excellent service and a place to store our items as we consolidated 2 homes into one.

Wayne H. | First Impressions |
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the manager Nicki is an exceptional person and I would recommend anyone using U-Haul to visit this office.

Ron F. | First Impressions |
Clasificación:

The service was excellent. Chris was helpful and knowledgeable. The unit was clean and accessible.

Marie F. | First Impressions |
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Thanks for the excellent customer service!

Sheila G. | First Impressions |
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Kris was so nice and helpful! Great customer service!

Celise H. | Overall Experience |
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The staff is so friendly and assisted whenever I woulda call to make payments or for general questions. I had NO issues while renting at this location!

Gary p. | Overall Experience |
Clasificación:

The site needs better cameras as we were broken into and the footage was not clear enough for the police to make out the license plate on the car or identify the people.

Theodoro L. | Overall Experience |
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Very helpful and easy going personnel. Office hours are great.

Theodoro L. | First Impressions |
Clasificación:

Very efficient. Polite, helpful, cheerful, informative and unassuming. Words that describe the personnel. The facilities are well kept and organized.

Joan L. | First Impressions |
Clasificación:

Excellent company to use!

Tonya B. | First Impressions |
Clasificación:

Great customer service! Nice place! The employees are super friendly and helpful!

LINDA P. | Overall Experience |
Clasificación:

Took forever checking in

LINDA P. | First Impressions |
Clasificación:

Is

Louis W. | Overall Experience |
Clasificación:

Employee was very rude

Lonnie W. | First Impressions |
Clasificación:

Thought employee was very rude at copperas cove u haul

Timothy S. | Overall Experience |
Clasificación:

N/A

Valerie L. | Overall Experience |
Clasificación:

I needed their help desperately. I moved from another city, and I needed to unload our trailer and turn it in. They helped with a free month. I had to turn the trailer in at another location.

MARTIN D. | Reservation |
Clasificación:

Very smooth process, Thanks

Nicole S. | Reservation |
Clasificación:

The gentleman who helped me was very friendly. He made this move easier and I feel like my belongings are safe. Thank you

Johnathon E. | Reservation |
Clasificación:

I was in need of help and a company I would have used for my next move just lost a customer

ACE R. | Overall Experience |
Clasificación:

Evidence of rodent activity found in stores items.

CHARLES W. | Overall Experience |
Clasificación:

I greatly Ppreciate 3 years of my storage needs with Uhaul Coperas Cove.

JANET M. | Overall Experience |
Clasificación:

Great people

juan m. | Overall Experience |
Clasificación:

Thanks for all of your help.

Mark D. | Reservation |
Clasificación:

Nice staff. Nice facility.

Donna K. | Overall Experience |
Clasificación:

Great place. I would recommend this place to anyone. Thank you for great service

Zillah C. | Overall Experience |
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Thank you for all you have done to help with this move! The grounds are clean and the staff is very courteous! I would highly recommend this location to anyone!!

Phyllis M. | Overall Experience |
Clasificación:

Na

Angel J. | Overall Experience |
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I loved this Uhaul facility the staff was awesome and very helpful and helped make this move smooth thank you

Rose R. | Overall Experience |
Clasificación:

Great Facility!

Richard Z. | Overall Experience |
Clasificación:

The staff was friendly and helpful. A pleasure to deal with

CYNTHIA B. | Overall Experience |
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The staff were very helpful and happy to help. I’ve used a lot of storage facilities in the past and this is by far my favorite!

Jo Beth R. | Overall Experience |
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I was impressed with the staff. They were always there to help with any circumstances, friendly and respectful. The area was always clean.

Louis D. | Overall Experience |
Clasificación:

Overall excellent.

kevin M. | Overall Experience |
Clasificación:

U-Haul Storage on 2711 U.S. 190 Business, Copperas Cove is all around a great storage facility couldn't ask for better hours 24/7 access with great customer service and well maintained facility

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