Comentarios del cliente para U-Haul Storage of Copperas Cove

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Storage of Copperas Cove

Grado total:

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Zachary M. en

Grado:

We paid for a 17ft truck but the truck we got a leak so we were given a smaller truck. We had to pay double the mileage because we had a smaller truck and had to make two trips. The gentleman at the desk, Blake, was fantastic and very helpful though.

james J. en

Grado:

Vehicle had shifting problems in the transmission constantly holding higher rpm decreasing fuel mileage and would shift real hard when it finally did. The vehicle also had a intermittent miss fire in the engine after vehicle would warm also decreasing fuel mileage. The experience with the people was amazing and enjoyed the interaction with the customer service staff.

Gladys B. en

Grado:

I have no comments at this time. The young lady was extremely helpful and polite.

Donald R. en

Grado:

They were so nice and helpful. I will always do business with them.

Thomas M. en

Grado:

El cliente no dejó un comentario.

Ivan Q. en

Grado:

I don’t think any changes need to be made. Everyone was very professional and polite.

Christina H. en

Grado:

El cliente no dejó un comentario.

Alessaandro C. en

Grado:

El cliente no dejó un comentario.

Shannon A. en

Grado:

Lower prices per mile for fuel.

Tarnisha L. en

Grado:

Nicole was very professional. I was tense about moving my household items but she made the entire process as smooth as possible. I was in the rental vehicle within 10 minutes of arriving. Thank you Nicole and Brenda.

Haleigh H. en

Grado:

El cliente no dejó un comentario.

Dormon B. en

Grado:

El cliente no dejó un comentario.

JENNIFER R. en

Grado:

I received an email on Wednesday, October 2nd that my container arrived at it's destination. It wasn't scheduled for delivery to my address until October 12th. I kept expecting a call to schedule a time on the 12th but I ended up calling myself on the morning of the 12th. I was told it would be here by 12 noon and it didn't arrive until after 2 pm. That would have been fine if the location had stayed in touch but not 1 phone call was placed to my number. So my whole Saturday was pretty much spent waiting.

Lennella W. en

Grado:

El cliente no dejó un comentario.

Edgardo G. en

Grado:

El cliente no dejó un comentario.

Omar R. en

Grado:

El cliente no dejó un comentario.

Charles C. en

Grado:

Nothing...this team is Excellent!!!!

Jennifer L. en

Grado:

El cliente no dejó un comentario.

Trechelle L. en

Grado:

El cliente no dejó un comentario.

Luisa-Maria F. en

Grado:

[This location] U-Haul always had availability and affordability for me and my budget in this quite hectic time of moving. They made sure I was accommodated with the proper vehicle for my hauling and moving needs. Their employees are very helpful, friendly and made me feel appreciated and welcomed with my business and their services provided! Thank you so much U-Haul!!

Constance J. en

Grado:

Quick and easy, thanks!

Melanee H. en

Grado:

Chris was an excellent CSR and was very helpful. We were in and out and on the road very quickly!

Oniel E. en

Grado:

El cliente no dejó un comentario.

Ricardo D. en

Grado:

Probably be a good idea to not let employees put customer credit card information on their personal phone.

Deborah S. en

Grado:

El cliente no dejó un comentario.

marina P. en

Grado:

they took good care of us

Kevin C. en

Grado:

Reserved vehicle on line which made it easier at check out.

Manuel M. en

Grado:

El cliente no dejó un comentario.

MARTHA T. en

Grado:

U-Haul storage of Copperas Cove has always been helpful and very friendly. They made close out so easy! I highly recommend them for all there services!

Stephanie K. en

Grado:

Waco Drive location in waco is the best! Use them almost weekly as we clean out storage units. Copperas Cove location needs to work on some training and had some issues on drop off. Manager Brent at the waco drive location got everything squared away for us. This Is why we prefer uhaul and our normal location compared to Penske or other companies. See you in a few days!

Brian H. en

Grado:

Keep on doing what you’re doing. Staff was awesome.

Erika K. en

Grado:

El cliente no dejó un comentario.

John H. en

Grado:

El cliente no dejó un comentario.

Gary G. en

Grado:

El cliente no dejó un comentario.

Sheila G. en

Grado:

Great experience! Kristofer was awesome!

CHARLES S. en

Grado:

Very nice and helpful people.

Alexis W. en

Grado:

I enjoyed how helpful and nice they were when helping me set up andove out the storage.

Paul T. en

Grado:

You provided excellent service and a place to store our items as we consolidated 2 homes into one.

Wayne H. en

Grado:

the manager Nicki is an exceptional person and I would recommend anyone using U-Haul to visit this office.

Ron F. en

Grado:

The service was excellent. Chris was helpful and knowledgeable. The unit was clean and accessible.

Marie F. en

Grado:

Thanks for the excellent customer service!

Sheila G. en

Grado:

Kris was so nice and helpful! Great customer service!

Celise H. en

Grado:

The staff is so friendly and assisted whenever I woulda call to make payments or for general questions. I had NO issues while renting at this location!

Gary p. en

Grado:

The site needs better cameras as we were broken into and the footage was not clear enough for the police to make out the license plate on the car or identify the people.

Theodoro L. en

Grado:

Very helpful and easy going personnel. Office hours are great.

Theodoro L. en

Grado:

Very efficient. Polite, helpful, cheerful, informative and unassuming. Words that describe the personnel. The facilities are well kept and organized.

Joan L. en

Grado:

Excellent company to use!

Tonya B. en

Grado:

Great customer service! Nice place! The employees are super friendly and helpful!

LINDA P. en

Grado:

Took forever checking in

LINDA P. en

Grado:

Is

Louis W. en

Grado:

Employee was very rude

Lonnie W. en

Grado:

Thought employee was very rude at copperas cove u haul

Timothy S. en

Grado:

N/A

Valerie L. en

Grado:

I needed their help desperately. I moved from another city, and I needed to unload our trailer and turn it in. They helped with a free month. I had to turn the trailer in at another location.

MARTIN D. en

Grado:

Very smooth process, Thanks

Nicole S. en

Grado:

The gentleman who helped me was very friendly. He made this move easier and I feel like my belongings are safe. Thank you

Johnathon E. en

Grado:

I was in need of help and a company I would have used for my next move just lost a customer

ACE R. en

Grado:

Evidence of rodent activity found in stores items.

CHARLES W. en

Grado:

I greatly Ppreciate 3 years of my storage needs with Uhaul Coperas Cove.

JANET M. en

Grado:

Great people

juan m. en

Grado:

Thanks for all of your help.

Mark D. en

Grado:

Nice staff. Nice facility.

Donna K. en

Grado:

Great place. I would recommend this place to anyone. Thank you for great service

Zillah C. en

Grado:

Thank you for all you have done to help with this move! The grounds are clean and the staff is very courteous! I would highly recommend this location to anyone!!

Phyllis M. en

Grado:

Na

Angel J. en

Grado:

I loved this Uhaul facility the staff was awesome and very helpful and helped make this move smooth thank you

Rose R. en

Grado:

Great Facility!

Richard Z. en

Grado:

The staff was friendly and helpful. A pleasure to deal with

CYNTHIA B. en

Grado:

The staff were very helpful and happy to help. I’ve used a lot of storage facilities in the past and this is by far my favorite!

Jo Beth R. en

Grado:

I was impressed with the staff. They were always there to help with any circumstances, friendly and respectful. The area was always clean.

Louis D. en

Grado:

Overall excellent.

kevin M. en

Grado:

U-Haul Storage on 2711 U.S. 190 Business, Copperas Cove is all around a great storage facility couldn't ask for better hours 24/7 access with great customer service and well maintained facility