Great experience.Sanuel W.
Customer Reviews for U-Haul Storage of Coeur D' Alene
Coeur D'Alene, ID 83814
(W Of I-95)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.TERRY M.
El cliente no dejó un comentario.JOSEPH P.
I think it is hard for the people to do a great job because they are overwhelmed (super busy) I liked the manager, and both guys that helped me hook up and unhook (car hauler trailer). They asked all the right questions. Super job.!RICHARD H.
El cliente no dejó un comentario.Carol P.
The staff at Appleway is always so helpful! They are quick and provide clean equipment.KYLE P.
El cliente no dejó un comentario.James L.
El cliente no dejó un comentario.RICHARD O.
El cliente no dejó un comentario.DENNIS B.
El cliente no dejó un comentario.FRANCIS P.
Friendly and efficient service, will definitely come back if needed in the future.CHRISTINA F.
Lower prices.JOHNNY N.
Absolutely Horrible!! Charge more than quote online by $100. Once we arrived to drop off the gentleman was busy. We double checked with him the gas amount but was later charged an extra $28 for gas. I was to be there at noon. I showed up at 11:15 and than was charged an extra day because it wasn't checked in till 12:20, seriously !!!katie W.
Absolutely Horrible!! Charge more than quote online by $100. Once we arrived to drop off the gentleman was busy. We double checked with him the gas amount but was later charged an extra $28 for gas. I was to be there at noon. I showed up at 11:15 and than was charged an extra day because it wasn't checked in till 12:20, seriously !!! Never again!!!KATHERINE W.
We have dealt with CDA many times and they are always awesome!MONTGOMERY G.
El cliente no dejó un comentario.BRUCE H.
El cliente no dejó un comentario.jill N.
El cliente no dejó un comentario.Juan G. | Overall Experience
El cliente no dejó un comentario.Jennifer H.
El cliente no dejó un comentario.Paula S.
El cliente no dejó un comentario.Adam T. | Overall Experience
El cliente no dejó un comentario.MICHAEL V.
El cliente no dejó un comentario.RICHARD C.
Leah and Renee are spot-on helpful, knowledgeable, and professional. I've been a Uhaul customer for many years and there have been some challenges along the way. Leah and Renee work together as a team and always find an answer.Kirstie O. | First Impressions
It took 4 phones and 1 hr to get the after hours pictures into the stupid APP and UHAUL website.. before I could leave the trailer.. what a pittiful pain !! not referring anyone to uhaul ever !!! terrible experience this time !!Todd B.
El cliente no dejó un comentario.Krista W.
El cliente no dejó un comentario.BRANNER M.
Excellent Service... Leigh, made sure that my requests were taken care of.. Excellent Staff. Thank you, William PoppyNicholas P.
El cliente no dejó un comentario.JAMES C.
I've rented equipment at this location for over 15 years. And never had any issues. The team is great and extremely helpful!!!Chenoa S.
El cliente no dejó un comentario.Adam W.
El cliente no dejó un comentario.CHARLES H.
El cliente no dejó un comentario.CLYDE S.
El cliente no dejó un comentario.SUSAN R.
Nothing. Everything went well. Everyone was courteous, respectful, and knowledgeable.Lee P.
El cliente no dejó un comentario.Tim E.
El cliente no dejó un comentario.DOUGLAS D.
Ratchet straps on trailer were corroded and difficult to operate.THOMAS PATRICK D.
Old Man Bill was Awesome!!!Christopher P.
El cliente no dejó un comentario.TERRY U.
Location and people were great. This truck should not be in service though. Tires were not balanced, ball joints loose, brakes needed replacing. Worst moving truck I have ever rented.GARED D.
El cliente no dejó un comentario.Zachary Alley A. | Online Move In
The young lady at the counter was very kind and helpful. The equipment return guy was very efficient and professional. Thank you to both of you.Good job!KENNETH K.
Be more accurate with the fuel refill quantities.ROBERT C.
I tried to call the direct line SEVERAL times. It would eventually go to the call center. I was in line waiting for 18 min then they couldn't help me. Told me to call the direct line.Darby M. | Online Move In
El cliente no dejó un comentario.David L.
El cliente no dejó un comentario.Miranda E.
El cliente no dejó un comentario.HEIDI C.
El cliente no dejó un comentario.DANIEL S.
Need to be able to rent for more than 6 hours. It takes awhile to load and unload.Alicia M.
El cliente no dejó un comentario.RAYMOND S.
El cliente no dejó un comentario.Adam W.
El cliente no dejó un comentario.GEORGE F.
Truck was very dirty was not happy about itASHLEY W.
I understand companies are in business to make money, but increasing rates to 1.59/mi is steep. renting the truck cost me more than the item I picked up with it. The truck and equipment was in good condition but it cost me over $200 to use it for 3 hours. spendy!MICHAEL S.
El cliente no dejó un comentario.Arther T.
My storage unit is outside with no gate and I can only go during business hours because they require you to pick up a key for the 2nd lock. There is only one of these keys, so if someone else is using it you have to wait. This is very inconvenient.Jan J. | Online Move In
El cliente no dejó un comentario.MELISSA G.
El cliente no dejó un comentario.DANIEL B.
Only complaint is was told gas tank was full so I filled it up as instructed. It must not have been or the van only got 3 miles to the gallon. Felt I spent as extra $10 on gas.LINDA L.
Facilities are terrific. Staff is helpful.Ty S. | Overall Experience
Great business with friendly staff.PETRUSBENJAMIN G.
El cliente no dejó un comentario.ROBERT M.
El cliente no dejó un comentario.Dirk B.
The door was a little rough and hard to shut, maybe a little maintenance might be needed.LUKE M.
The team at U-Haul coeur d alene are professional, kind and hard working. I have never seen such a clean storage center, it is great! Thank you Renee and team for the great experience in CDA, ID.GRANT S. | First Impressions
consistently we fill up the tank to full, return to UHaul and then are charged for gas. 3x this year so far, once ok our bad, but 3 times? yesterday we were told "yea this happens all the time with the gas gauges" You are gauging the customer. Not cool.BRETTA W.
El cliente no dejó un comentario.BONNIE L.
El cliente no dejó un comentario.Elizabeth H. | First Impressions
Great, friendly service. The only tental service I use!Stephen H.
El cliente no dejó un comentario.ROGER C.
El cliente no dejó un comentario.JOHN Y.
Friendly and helpful staff.Stephen O.
El cliente no dejó un comentario.Retta J.
El cliente no dejó un comentario.DON N.
Thank you for everything ! We really appreciate it!SHAUN MATTHEW E.
I had a good experience. Just did not know that a portion of the installed equipment was placed in the back of my trunk and I thought that it was not given to me. Therefore I ended up buying the additional part I needed. When I opened up the trunk I found the part and thankfully I was able to return the part to the place where I bought it. Just wanted to let you know to please inform the customers about any other loose parts were placed somewhere else in the car. Gracias.Mercedes M.
Need to know more in advance of equipment availability and confirmation of reservations!Steve N.
El cliente no dejó un comentario.James H.
I was pleased with everything, however.. there was a small problem with the loading door track on right side. It would seize about a 1'-1/2 down and took some force to free, allowing it to close. No biggie, but could pose some difficulty for a person.JAMES L.
El cliente no dejó un comentario.DANIEL T.
Last time I ordered from a location in dalton gardens. The website allowed me to reserve a trailer on a day when the location was closed. That caused a lot of problems and last minute changes and cancellations. I was lucky there was a trailer available.JEREMIAH S.
El cliente no dejó un comentario.Judy J.
Nothing, they did a great job and took care of everything.George F.
El cliente no dejó un comentario.Tom SEE NOTES W.
See the other commentRAYMOND G.
El cliente no dejó un comentario.FRANK S.
El cliente no dejó un comentario.ROBERT D.
El cliente no dejó un comentario.Andrew C.
El cliente no dejó un comentario.CRAIG B.
Have staff watch the return area a little more. Had to walk into main doors, then told to go back to returns, yet still nobody around. Once guy came out, was very friendly and provided great customer service. Some customers in a hurry to return equipment and have other engagements to attend to. ThnxTRAVIS G.
El cliente no dejó un comentario.CHARLES M.
El cliente no dejó un comentario.COLLEEN SHAY P.
Friendly and helpful.KEVIN P.
Help is un trained I have a F250 Ford pickup and was renting a tow dolly. I had to buy two inch ball because that was required. Bullshit 17/8 inch ball for tow dolly is acceptable . Bunch of crooksWILLIAM C.
El cliente no dejó un comentario.Kerry C.
Everything worked out Great Thank URobert A.
El cliente no dejó un comentario.PAULA M.
El cliente no dejó un comentario.Kim R.
Drop off was quick and efficient, employees politeMARGIT B.
El cliente no dejó un comentario.Daryle T.
El cliente no dejó un comentario.RICHARD F.
El cliente no dejó un comentario.WILLIAM H.
El cliente no dejó un comentario.Joel H.
Drop off was a breeze. I appreciate the clear, dedicated area for dropping of the truck.Natalie S.
While my rental use and dealings with most of the representatives at this location were good.... One older gentleman that initially checked me in was not. Do not run your business and act/treat clients like they are criminals. Not good business at all! I am a self-employed professional and retired military...I make good money and can pick and choose who/where I spend it with/at. I will no longer use U-Haul because of this one person. I have consistently been spending money with U-Haul for at least the past six years (moving and dump-runs). Just two weeks ago, I used a cargo van and a 20-foot truck for a week...yet this one guy invades my privacy for a 'friends contact number' and other info where I have not had to provide previously (privacy is a big issue to me---U-Haul you just invaded that). By the way---if my friend receives any solicitation or strange calls, then U-Haul you and your representative will see my attorney in court. Good riddance.STEVEN F.
The Coeur D'Alene U-haul depot is very good and so are the staff. My challenge is that I was in Spokane and had ordered the truck well in advance and had not planned on driving 34 miles to pick up the truck and then double back to start a long day of packingFrank V.
Make sure there's a dolly in the truck. Wasn't one in mine, but made do anyway. ðŸ˜ðŸ'Œ Regards, James G.LillygrenJAMES L.
El cliente no dejó un comentario.STANLEY S.
I absolutely love my Uhaul CdA team!!! Everyone is wonderful to work with, and incredibly professional. Lori does an amazing job keeping the units spotless, while Anne and the rest of the tram keep things running smoothly. This is THE spot to store your goods, and if I ever have and storage needs in the future would return in a heartbeat!!Naomi W. | Overall Experience
Nice people & very helpful with security questionsSharon R. | Online Move In
Thank you for the excellent service....and if I should ever need a storage unit again I would look to U-Haul first....mike F. | Overall Experience
Renee was very helpful and knowledgeable. I will continue to do business in the future.Todd T. | First Impressions
The price, availability, and timing were perfect to complete our move up the north Idaho. The security system was a pain as most security systems are; but this one had too many panels that were not for customer use, and on on first experience, was difficult to find out which code box to use. Otherwise, very clean cut professional folks work at this uhaul.Ariel H. | First Impressions
El cliente no dejó un comentario.Tamara J. | Overall Experience
web site says access to storage begins at 5am. Actual time is 7am. A number of people have had this same problem.Bill S. | Overall Experience
The owner at u haul helped us and she is alway very nice,will recommend to everyone!!Robert A. | First Impressions
Impressed with the cleanness of storage facility, and will use the storage unit once again should the need arise.LAVERNE C. | Overall Experience
El cliente no dejó un comentario.Jaime M. | First Impressions
El cliente no dejó un comentario.susan c. | First Impressions
The only trouble I had was with the phone system trying to get thru to my local U-Haul. Other than that, Renee and her crew were fantastic!debbie P. | Overall Experience
Thank YouPATRICK W. | First Impressions
El cliente no dejó un comentario.diane f. | Overall Experience
El cliente no dejó un comentario.Barbara N. | First Impressions
Top notch service all the way around! Friendly, clear and concise instructions concerning storage facility from Renee. I even bought a hitch lock because it was both convenient and priced correctly while at the center. Thank you for the ease and the awesome service.amber c. | First Impressions
El cliente no dejó un comentario.WARREN JAMES H. | First Impressions
El cliente no dejó un comentario.Shannon G. | Overall Experience
The Uhaul employee that helped me fill out the paperwork for the storage unit was awesome and helpfuleric p. | First Impressions
Renee is a rock star!! She made our moving experience a lot easier with her help. Thanks for taking care of us!!Michael W. | Overall Experience
The staff at Uhaul maintained an excellent, always tidy facility. Front office personnel were efficient in my move-in and move-out. Staff member, Lori, was also friendly and keep the halls and restrooms of storage facility very, very clean. Will recommend to others but might not be necessary since my unit was rented out 15 minutes after I checked out! W A ShimabukuroWayne S. | Overall Experience
Very clean, convenient, and secureScott O. | Online Move In
The entire staff was friendly and helpful with all our needs! I would definitely recommend this facility.Michael W. | First Impressions
Best people, best storage units.Frank B. | First Impressions
Brand new facility, immaculate, security is as good as any military base. 8-)Scott O. | First Impressions
Very clean and well run facility. Was a customer for 5 yrs until I no longer needed storage space. Would recommend this facility to others.GERRY M. | Overall Experience
Great place safe and friendlyDarrell B. | First Impressions
El cliente no dejó un comentario.JOEL W. | Overall Experience
I have been waiting to be able to share my wonderful experience with U-Haul managed by Renee. From the moment we rented our first unit and then the second unit and then the box purchases and then the truck rental, it has been seamless and beyond pleasant. Moving is hard. I actually looked forward to going to our storage units, the facility could not have been cleaner every time we visited, it smelled great the restrooms were always clean, things were where they should be as far as carts and sanitizers went, I actually looked forward to going. The day we emptied our first unit felt wonderful but I seriously was saddened the day we emptied the last unit. I can't believe what a tight ship she runs and how great her employees are, she has a wicked sense of humor and she's no nonsense which I adored, everything in the facility always smelled so great and one night I left some of the items I had gathered in my car overnight and when I open the car I could smell the refreshing scent of deodorizer from U-Haul. Don't get me wrong, I never want to move again and I can't imagine I could find a better place to store store our thingsBarb T. | Overall Experience
El cliente no dejó un comentario.Joshua B. | Overall Experience
El cliente no dejó un comentario.DAVID B. | Overall Experience
Renee was easy to work with. She was friendly.Janice W. | Overall Experience
Front desk was absolutely awesome- she made the whole experience (renting pickup truck and getting storage unit) seem super easy and quick. Because of her, I will come back anytime I need something uhaul can provide.Charity R. | First Impressions
Only complaint Is difficulty in contacting the local office on the phone. You have to go through a ridiculous phone tree and the first time I tried the wait time was 20 minutes. I was frustrated and hung up,randy z. | First Impressions
Best storage experience ever, thanks!louis z. | Overall Experience
Will definately use again if need storage or recommend.Susan B. | Overall Experience
Always an excellent experience at this facility. All staff are very helpful, knowledgeable and friendly. Facility is always clean and well maintained.Matt C. | First Impressions
Al the staff were excellent and very friendly! Answered all my questions. I will recommend to all my friends and family.Todd P. | First Impressions
The unit was advertised as 5 x 5 x 10. I dare say it is not actually 5 feet inside of the walls. I guess if you count to the outer most portion of that wall it is 5 feet but that wall space can't be used to account for a piece of furniture that is close to or exactly 5 feet! Actual unobstructed floor space should be used for all measurements!Lynetta R. | Online Move In
El cliente no dejó un comentario.VITAL H. | Overall Experience
Renee at the office was very helpful, as I was out of state and needed movers to clear our the unit. She called me to make sure the movers were who they said they were and coordinated moving our items out of the unit. Excellent follow up and great service! Thank you! Carol BuehlerCarol B. | Overall Experience
El cliente no dejó un comentario.Jeanette O. | Online Move In
Renee was very helpful and knowledgeableGARRETT C. | First Impressions
El cliente no dejó un comentario.Dean C. | First Impressions
Excellent experience, but I did find the need to input my security code into a separate security panel after using that code to check in a little confusing. Only because I did not see that panel at first glance, perhaps a sign above it would be slightly more effective.CHRISTOPHER G. | First Impressions
Facility is always very clean and staff is always amazingly helpful! We have used this facility for 7 years straight and have always had a a great experience with staff and ease of facility use.VACASA B. | First Impressions
El cliente no dejó un comentario.Rebekah S. | Overall Experience
El cliente no dejó un comentario.Raymond M. | Online Move In
Amazingly clean and maintained and nice that a lock as providedCharlotte H. | First Impressions
This move has been horrid the only good thing about it was the way your staff took care of everythingjohn m. | First Impressions
Employees were rude, never could talk to someone in a timely manner, didn’t matter if you called or went into the store you had to wait forever.Alivia M. | Overall Experience
Sam was super helpful and got us taken care of. ¡Gracias de nuevo!Vanessa B. | Overall Experience
Thanks. Good people who I worked with.Sarah K. | Online Move In
Renee, the manager, was great. We checked in a few days early, no problem. The staff was available & friendly and made sure we had everything we needed to be successful in our move. The facility was very clean & very secure. We will definitely recommend this facility to others. Thanks for your hospitality.Vanessa B. | First Impressions
Leigh was a fantastic help. She went the extra mile. Give her a raise!Matthew D. | First Impressions
Clean, safe area with good access. Staff very helpful.ROBERT P. | Overall Experience
It was over booked and I had to wait for availability. I didn't use U-Haul storage due to inconvenient location within buildingPeter B. | Overall Experience
Best-run U-Haul storage I've yet used!George S. | First Impressions
The local staff and manager Renee were great. My problem was with the system/call center who reserved a unit for us that was not actually available. I had an email confirmation and Renee found my reservation, but the unit reserved hadn't been available in months. I arrived with a truck full of furniture and six people to unload only to discover that my reservation was worthless. Luckily, Renee found us another unit!Sarah B. | First Impressions
El cliente no dejó un comentario.Tra S. | First Impressions
If it would've been something that was easy to do, we would've left this location from the get-go. My husband is a disabled veteran, and even though you your website says that a veterans discount is specific to each store this store did not honor a military discount. They not only didn't offer the military discount but they hiked up our rent every single year at least five dollars. There was a man living in the unit as a result many of our belongings were destroyed with mice infestation due to the food and everything left in the other tenants' unit/apartment. The access hours were supposedly until 10 PM but an alarm with sound as soon as we enter the building anytime after seven. Up until this last year it was impossible to get a hold of somebody by phone at that location should a situation arise in often it did there was always U-Haul trucks and trailers parked give me no vehicle access to where our unit was.Jessica M. | Overall Experience
El cliente no dejó un comentario.Teresa G. | First Impressions
I canceled ANOTHER storage unit in order to use Uhaul. My reasoning: 1. CLEAN 2. SECURE 3. INSIDE 4. LOCK INCLUDED 5. STAFF EXCELLANT 6. 1ST MONTH FREE!!!!!!!! I recommend it to everyone.Mary W. | First Impressions
Hoping to see a bigger Unit open up soon because I need more space. My mom has been using this facility for 9 years. I told her I would be looking for a storage unit and I knew she was happy with U Haul so that's where I went. The manager Rodney was great and it perfect for me because I'm in a wheelchair. Thank goodness for elevators.Deborah H. | First Impressions
El cliente no dejó un comentario.Donnie K. | First Impressions
El cliente no dejó un comentario.david s. | First Impressions
Rodney and his crew we're so nice and Professional. Making moving easyKathy H. | First Impressions
Great customer service!!!MARCEA M. | First Impressions
Renee was goodJeffrey K. | First Impressions
You folks are nothing like the U-Haul storage I have in Lynnwood, WA. Ya'll are friendly, knowledgeable, fast, and super enjoyable to work with. It was a very good experience to do business with you.Robert L. | First Impressions
The employee who helped me was patient and gracious and very helpful while I was making decisions about storage unit size. Then she showed me e earthing about the storage unit abd process.Jennifer B. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
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