Comentarios de los clientes para U-Haul Storage of Cedar Falls

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Storage of Cedar Falls

Clasificación general:

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Danielle S. | Overall Experience |
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El cliente no dejó un comentario.

Tony A. | First Impressions |
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El cliente no dejó un comentario.

Alicia B. | First Impressions |
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El cliente no dejó un comentario.

Shirley R. | Overall Experience |
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El cliente no dejó un comentario.

Christopher J. | Overall Experience |
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El cliente no dejó un comentario.

Mike m. | Overall Experience |
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Had a clean, convenient, large unit for us. Drive up access.

Mike O. | Overall Experience |
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Only complaint was no pro-ration on my last month. My son moved out 5/25 and i was billed 5/20 - so, basically the unit was empty for 3+ weeks but overall it worked out given the circumstances we had to deal with. Thanks.

Paul S. | First Impressions |
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The UHaul Storage on University in Cedar Falls is convenient to the UNI campus. It is well maintained; our unit was very clean. The facility is secure with access needing a key card. My only suggestion is that signage on University makes it harder to find the entrance.

Shelly B. | First Impressions |
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El cliente no dejó un comentario.

brad b. | Overall Experience |
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El cliente no dejó un comentario.

Scott F. | First Impressions |
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El cliente no dejó un comentario.

Mark P. | Overall Experience |
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At check out they said I needed a picture of the unit. Nobody said that any time earlier. On phone they said they would do a walk through. So it cost me an extra trip back to get a picture. Kind of stupid.. Last min.. Crap..

Kyle N. | Overall Experience |
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N/A

Jim H. | Overall Experience |
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Good

Keith S. | Overall Experience |
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The storage unit was great. It was very helpful. The part of my experience I did not enjoy was the customer service. There was none.

julie p. | First Impressions |
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Your store goes the extra mile to make things work during a stressful time. You understand how important good customer service is, and practice it. No attitudes here. You can tell this is a well run!

Elizabeth K. | First Impressions |
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Everyone was very professional, helpful, and friendly. I just relocated this area and they made me feel very welcomed.

Joe B. | Overall Experience |
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Everything was fabulous.

Ashley T. | Overall Experience |
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My unit was never accessible because the system was never online. We made several trips trying to get help to get our belongings, wasting gas, time and money. My belonging were soaked and wet.

Joe B. | First Impressions |
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Everything was great

Danielle V. | First Impressions |
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Was not able to rent a second unit online.

Barbara M. | First Impressions |
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The woman who helped me was gracious, welcoming, and helpful, and I felt happy to have chosen UHaul for a storage area.

tim Z. | First Impressions |
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Everything went as smooth as possible. Staff was very good at explaining everything to me

jamie h. | Overall Experience |
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All my beds were molded and there was mouse poop in an on all my things

Susan S. | Overall Experience |
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Very nice. Liked having a place to put my things til I found a place to rent. First month free was very nice. Units were very clean n I'm a secure place.

ASHLEY M. | First Impressions |
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It took 3 times to get the contract to go through and the workers decided they could tell my 3 year what he can and can’t do. Wasn’t a fan

Bruce C. | First Impressions |
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Very happy with the service

sheri c. | Reservation |
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Everyone was helpful and I will be returning soon. Thank you.

Traci H. | Overall Experience |
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I needed a spot to keep a few items secure for a couple weeks. The free month storage offer after renting a U-Haul truck was just what I needed. The whole experience was very helpful & positive.

Jessica S. | Overall Experience |
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Their urgency when it comes to helping customers does not exist. I waited two days for them to cut off a lock that they put on my unit despite the fact that there was not any reason to.

Cheri M. | Overall Experience |
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When I wanted to move out, the customer service person was very rude telling me I needed photos and the lock to prove I had moved out. Nothing was in the contact I had signed! Better communication!

CHRISTOPHER S. | Reservation |
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Great service

Jon S. | Reservation |
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Renting storage space via website never states you HAVE to visit a U-haul store in person to finish the process. Online ordering is complete waste of time...just call instead!

Ryan H. | Overall Experience |
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Unit had not been emptied/cleaned. Management said it was my fault for not picking a different unit. Tried to contact regional office several times with no response. Will not use UHaul again.

Darious B. | Overall Experience |
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Mac was a great deal of help. Good guy.

Thomas C. | Overall Experience |
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Payment issue was the only problem. Resolved easily, but was a significant pain.

MICHAEL H. | Overall Experience |
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My keycard wouldn’t work and I was told somebody would be out there to open the gate for me and after an hour I wasn’t contacted and had to drive to an office where he didn’t know what was going on.

No se han enviado comentarios para esta ubicación.

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