Customer Reviews for U-Haul Storage of Buechel

13 comentarios

4627 Bardstown Rd   Louisville, KY 40218

(502) 200-7744

Horario

  • Mon–Sun
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(502) 200-7744

4627 Bardstown Rd
Louisville, KY 40218

Servicios en esta ubicación:

Horario

  • Mon–Sun
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

Horrible experiences made reservations they were in the system incorrect and two reservations Not one. Everything was messed up from speaking with Uhaul for 2 wks. Miscommunicationall of this was the Louisville Kentucky locations. I was dissatisfied with the service rendered as well as speaking with Gen. Mgr. Diana who informed me that All was well and if there were any issues to let her know. I told her that I would be calling her back if there were any problems she said please do so well it started with her where the ball was dropped. I also spoke with a Ricardo in the call center at about midnight 1:00 in the morning Sunday and he informed me that the ball was dropped and he will be sending an email to General Manager Diana. This has been the worst experience ever with you all from the beginning when we picked up the truck in Jacksonville the truck was wrecked on the left hand side by the wheel so my driver had to put a tire zip on it in order to drive it. Also the trailer was not tested with the truck and therefore the blinker was out on the trailer right hand side. This was just one thing after the next they didn't have my reservation till Sunday. Then once the truck got in Louisville my mattress was soaking wet because it rained and there was a leak in the truck if it ain't one thing it's 99 I would really like to be compensated for all my troubles in fractions and inconveniences. Thank you for your service happy holidays

Donna H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Shicanda B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sonji N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonia A.  |  First Impressions 
Clasificación:
5.0

Promote Paige. She was of excellent service & went above and beyond for me in an emergency situation. Thank you so much!

Troijuan H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mackenzie C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy F. 
Clasificación:
5.0

Mariah took so much weight off my shoulders. I had trouble with my moving experience (truck rental) and when I thought I had booked my truck through a specific location turned out online connected me to third party. She was kind enough to hold my reservation for the next day knowing the trouble I had with my truck. She was also really nice showing me where my unit was at and was just so understanding and informative. I recommend anyone who wants it done right to see Mariah

ASHANTI A.  |  First Impressions 
Clasificación:
5.0

Paige was awesome!!!5* service

Omar J.  |  First Impressions 
Clasificación:
4.0

Mariah was not only extremely knowledgeable but she was also excellent and extremely helpful with all my needs! We need more good employees like her!

jeffery p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen M. 
Clasificación:
5.0

The woman in the office went above and beyond I had a great experience

Bishop B.  |  First Impressions 
Clasificación:
5.0

Yes the young lady that helped me Mariah was excellent I was her first customer and she was very polite she answered all of my questions and if she couldn't then she got the answer for me just a great doing business with her

SIOUX E.  |  First Impressions 
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