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PETE R. | Overall Experience
Customer Reviews for U-Haul Storage at West Main Street
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
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Shortly after we moved in a storm knocked out the alarm system. We were told it could not be repaired because where it needed repair was on the neighbors property and they wouldn't give consent. So we continued to be patient while they got it sorted out. The alarm never worked again yet we continued to pay for 2 units that were supposed to be secured by an alarm.
MICHA E. | Overall ExperienceThank you for helping me in the time of moving had excellent customer service 🙂
tanya m. | First ImpressionsI answered no for office hours as the Whitehouse office isn't manned at this time and I worked with the main office in Tyler. They were very helpful from there. Excellent service
Kristina P. | Overall ExperienceThe most friendly, accommodating, and exceptional service. I would highly recommend this location and their staff! Thanks John
Kristina P. | First ImpressionsGreat customer service.
Tonya H. | Overall ExperienceEverything was a 1
Alvin B. | Overall ExperienceAfter I found the office ,everything was excelent
Alvin B. | First ImpressionsThe staff was very hard to reach. They never answered the phone. We were without security for over a month and it still hasn't been fixed. I'm not happy with this experience.
Kristopher N. | Overall ExperienceThe most ridiculous experience I've had with U-haul. Unorganized, misinformed, poor communication, hard to reach someone local who knew what they were doing. I felt VERY unsafe in the closet/office.
MICHA E. | First ImpressionsI have always. been treated great Thank you for being so nice and very helpful.
Margie W. | First ImpressionsClean and affordable
daniel h. | First ImpressionsI had the hardest time finding a number for my location and getting in contact with someone that can help. Every time I speak with a person, they have to take my info and have someone call me back.
Wendy B. | Overall Experiencenone
Steve S. | Overall Experience¡Gracias!
Kristen R. | Overall ExperienceIt served my needs at the time I needed it thank you James tidewell for the recommendation
Phillip O. | Overall Experience