Customer Reviews for U-Haul Storage at The Links
24/7 Rentals  |  U-Haul Truck Share 24/7^© Location

Clasificación:

1.0

We were told with EVERY truck we rented "you get a free month of storage at one of our facilities when you rent one of our trucks, want to reserve a unit and take advantage of this offer?" so, the third truck we FINALLY take you up on it and reserve a storage unit for a free month and rent a 26toot truck and drive seven hours only to arrive at our destination to find out #1: they will not honor a free months rent and even said they have ASKED UHAUL TO STOP TELLING PEOPLE THEY CAN GET A FREE MONTH BECAUSE THEY CANT. #2: They do not even have a storage unit reserved for us AT ALL even though we have a reservation number stipulating the size of the unit and the location and we've driven seven hours with a truck crammed with our belongings. We got 'lucky' they had 'one unit left' for 200$ WHICH WE MUST PAY RIGHT THEN OR WE HAVE NO PLACE TO PUT OUR STUFF. #3: we are ALSO REQUIRED TO PURCHASE and use the cheap round UHAUL lock and are not allowed to use our expensive special lock we researched and ALREADY PURCHASED just for our unit OR WE CANT RENT A UNIT AT ALL. #4: We also had to PURCHASE AN APPLIANCE DOLLY because even though we checked that box on the reservation when we went to pick up the truck we were informed they 'did not have an appliance dolly nor the 24 furniture blankets that were also on the reservation. We're so excited in addition to everything else to also pay an additional $200 on-site that day when we showed up just to be able to unload the truck we had rented because the uhaul location WOULD NOT EVEN HONOR THE RESERVATION OF THE UNIT ITSELF LET ALONE THE FREE MONTH OF RENT we had been promised. Unmitigated disaster showing uhaul taking advantage of their customers at every turn.

Clasificación:

5.0

We absolutely love the storage facility is a huge blessing to have a storage space so close .