Customer Reviews for U-Haul Storage at Fort Polk South Gate
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

37 reviews

6124 University Pkwy   Leesville, LA 71446

(337) 537-8853

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Office Hours

Always Open On Your Smartphone

Services at this Location:

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(337) 537-8853

6124 University Pkwy
Leesville, LA 71446

Services at this Location:

Office Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I bought a 10x15 and realized it was to small but I already broke the on tie off. But the staff still let me upgrade and refund the old storage

MYLES S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alessandro G  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JESSIE C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marita S  |  Overall Experience 
Rating:
5.0

Thanks for everything

TRAVIS M  |  Overall Experience 
Rating:
1.0

Do not rent here this place is infested with bugs and has black mold. U-Haul corporate will not do anything to cover cost be sure to pay extra for their insurance. My whole storage unit was coverage with black mold I had my stuff in there for less than 6 months. Most of it was covered and mold still got in. The bugs were everywhere. Unfortunately my insurance doesn't cover black mold so my money went to waste. I had dinning room table, 2 couches, chairs, other furniture covered in black mold. JUST Be sure to be get insurance thru UHAUL. The manager did nothing but told me to leave, so I left everything in the unit and abandoned it. Even the professional movers I hired never seen anything like that before. This was disappointing never renting U-haul again and I meant that.

angela j  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAUL A  |  First Impressions 
Rating:
1.0

Do not rent here this place is infested with bugs and has black mold. Uhaul corporate will not do anything to cover cost be sure to pay extra for their insurance. My whole storage unit was coverage with black mold I had my stuff in there for less than 6 months. Most of it was covered and mold still got in. The bugs were everywhere. Unfortunately my insurance doesn't cover black mold so my money went to waste. I had dinning room table, 2 couches, chairs, other furniture covered in black mold. JUST Be sure to be get insurance thru UHAUL. The manager did nothing but told me to leave, so I left everything in the unit and abandoned it. They had me messed up thinking I was going to touch that stuff. Even the professional movers I hired never seen anything like that before. This was disappointing never renting uhaul again and I meant that.

Angela J  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Mackenzie R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ADRIAN I  |  First Impressions 
Rating:
4.0

I was very satisfied with my experience!!!!

Joann H  |  Overall Experience 
Rating:
5.0

Trying to contact uhaul storage by phone is terrible. Tried for 3 days unsuccessfully.

Kelly W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Isaac S  |  Overall Experience 
Rating:
4.0

I was very satisfied with the service I received and I would recommend U-Haul to all my family and friends.

Joann H  |  First Impressions 
Rating:
5.0

Very professional

Debbi T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Greg F  |  Overall Experience 
Rating:
5.0

Great staff and service.

Brian M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jesse B  |  Online Move In 
Rating:
1.0

The day we moved our stuff to the storage building we noticed a small hole in roof. Not huge but enough to allow water in. We drove back to the uhaul office and notified the girl at the desk. She stated she would let Rick the manager know. (I think that’s his name) She called me the next day staring the manager was notified and it would be fixed by end of week. It was not. We returned to Louisiana to get our stuff and a brand new kings size mattress was ruined with water damage, several tubs and boxes with my collectible items were also wet and ruined since most of it had wood and the wood molded. When telling the manager again, he gave no cares at all. Even after directly telling him I was told he was having it fixed and chose not to.

Kara K  |  Overall Experience 
Rating:
2.0

There was a young lady at the store that was ready to meet any need I had,the remote for the gate wouldn’t work an she told me there’s no problem an gave me a card to use so I can get entrance through but after a couple of minutes pass by this young lady call to see if I was able to enter a wonderful courtesy call now on there other hand there was another young lady that started calling my ex husband an daughter saying I need to pay my storage bill but never took the time to go an check out the storage space to see if I had moved my things out the part that upsets me the most before u start calling reference do your job first an see if the renter have moved it was the 8 of October when I moved an it’s the 28 of October but never went check an on top of that I would pay way in advance do your job before calling I’m just saying

Ronda D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shawn l  |  First Impressions 
Rating:
5.0

Due to my Social Security Disability Income, I was not able to rent the storage building as I wanted to. My godson helped me with the storage needs so I had to cancel my storage with you. When I went in to speak to the owner at Fort Polk, he was very friendly and courteous. He refunded my deposit, which was a huge relief for me. Thank you and God Bless!

KIM G  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Michael V  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RODERICK &  |  Overall Experience 
Rating:
4.0

Several times was stuck behind gate because swipe didn't work had to wait for someone else to come in and once had to jump the fence to use card on entrance side to get in

janelle k  |  Overall Experience 
Rating:
4.0

Location was convenient to my work place.

Angel E  |  Overall Experience 
Rating:
4.0

The entry gate was broken so anyone could get in.

Alicia K  |  Overall Experience 
Rating:
5.0

Needed on the fly storage and the staff was ultra friendly and helpful.

Wesley D  |  First Impressions 
Rating:
5.0

Friendly helpful service

Michael J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ramsey S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Michael V  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FELIX &  |  Overall Experience 
Rating:
4.0

Fine location!

Luis G  |  Overall Experience 
Rating:
5.0

N/A

Lance/dionne B  |  Overall Experience 
Rating:
2.0

Rude staff. I will never use that facility again.

Mike H  |  Overall Experience 
No reviews have been submitted for this location.

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