Customer Reviews for U-Haul of Torrance

6,076 comentarios

24091 Hawthorne Bl   Torrance, CA 90505

(310) 378-4666

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(310) 378-4666

24091 Hawthorne Bl
Torrance, CA 90505

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Francisco E. 
Clasificación:
5.0

El cliente no dejó un comentario.

John L. 
Clasificación:
3.0

The truck was really dirty and empty of Gasoline, we nearly make it to the gas station when we left the place .

MARCO A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rocendo R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas C. 
Clasificación:
5.0

Bob was awesome and professional

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

YUNG O. 
Clasificación:
5.0

The owner was friendly, helpful and Courteous. Clean and well organized location and a lot of inventory. Even though it was not the pick up location I requested, I was very satisfied and would highly recommend it.

Michelle D. 
Clasificación:
1.0

I refilled the gas tank more than required and produced receipt - did not get a discount. Fail.

Shari M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David P. 
Clasificación:
5.0

Checking in and out was super easy. We also had to update and change the date of our reservation, which was super easy to do online.

Elizabeth L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis M. 
Clasificación:
5.0

Check in was a little slow, but it was a Saturday morning so a busy time. Other than that, all great.

Joseph B. 
Clasificación:
5.0

I had gotten a flat tire on one of the back inside tires. I brought the truck to this location to get it fixed. They were able to set me up with the roadside assistance at the location where I was moving so my day was not interrupted. Servicio al cliente de excelencia. I also needed to add a refrigerator dolly to my order and they were able to take care of me. U-Haul attendant who took care of me was above average in his customer service. I'm sorry I don't remember his name.

Dennis M. 
Clasificación:
5.0

George was a good, well trained service provider.

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy A. 
Clasificación:
4.0

The wheel bearing's overheated and left me stranded in the middle of no where

Darrin S. 
Clasificación:
5.0

Staff is very nice and helpful. They get in and out very quickly.

Elizabeth A. 
Clasificación:
4.0

Have parking for when you rent a truck we shouldn't have to take of parking spaces in this residential neighborhood.

stephney B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
1.0

Store is not well maintained, got a mail in my tire after I left the facility. Location on pick up was changed less than 24hrs after speaking to scheduler at a location waaay out of the way for us.

nasir H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul W. 
Clasificación:
5.0

Had a small issue with hitch installation but the matter was taken care of to my satisfaction.

Scott R. 
Clasificación:
5.0

Nothing. The staff was great. Very helpful with suggestions on cost savings. Easy pick up and drop off. Everything was as promised.

Kari N. 
Clasificación:
5.0

Vehicle was to old, some issues and honestly I was not happy ... but worked..

Leandro P. 
Clasificación:
5.0

All employees at this location were very welcoming and friendly. This was our first time in many, many years renting a U-haul. They made the rental pick-up and return very easy.

Lisa E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica M. 
Clasificación:
5.0

great staff, friendly service, good stock of rentals

Chris G. 
Clasificación:
5.0

Great service

DANA B. 
Clasificación:
5.0

Second time using this location. This time I rented a pick up. Easy check in and check out and excellent service.

Alyssa F. 
Clasificación:
5.0

I'm 100% satisfied with level of customer service and the equipment. Gracias

Rabeh D. 
Clasificación:
3.0

The Uhaul I rented was one of the worst truck I've rented from Uhaul. Interior was dirty, inside e-break panel kept falling off and the steering on the truck was compromised. I did not feel safe driving the truck. The truck had 140000 miles on it and it definitely drove like it. The staff at this location are nice but the trucks are unsafe to drive.

Dennis H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darryl M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CORINA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN R. 
Clasificación:
5.0

Great customer service, plenty of equipment, was super friendly and helpful. Will be a return customer for sure. Gracias

shawn B. 
Clasificación:
5.0

Make sure William stays. He's great.

Mark S. 
Clasificación:
3.0

Better parking and ingress and egress to lot.

Thomas I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy B. 
Clasificación:
5.0

The employees were extremely helpful, fast, and very friendly. Great place.

Herb S. 
Clasificación:
5.0

Van was ready at requested reservation time, was clean and had a full tank of gas. Staff was helpful and efficient.

Elizabeth A. 
Clasificación:
1.0

Very dirty and poor service

Erick V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHEAL T. 
Clasificación:
5.0

Staff was friendly and helpful. The van I rented was new, clean and perfect for my needs. Transaction went smoothly.

Scott W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BINGQING L. 
Clasificación:
5.0

Customer service was AWSOME!!!

Stella C. 
Clasificación:
5.0

El cliente no dejó un comentario.

istvan S. 
Clasificación:
5.0

Lower the price for small, quick trips

Erik B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

I rent from this place all the time. the staff are always prompt, courteous, and well informed. I always recommend all my clients, friends, and family to rent in Torrance U-Haul. Thanks, Albert Lopez

ALBERT L. 
Clasificación:
5.0

Continue doing what you are doing. Great vehicles clean vehicles, professional helpful employees, easy check in.

Eugene S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan R. 
Clasificación:
5.0

I've rented many times from this U-Haul location. Trucks are always clean and well maintained, Staff are very nice and efficient. Could not ask for more!

Morena C. 
Clasificación:
5.0

perfect experience great customer service very nice overall thx

ANTHONY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAY D. 
Clasificación:
4.0

Employees are friendly and professional. Facility needs an upgrade.

ANDRE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen V. 
Clasificación:
3.0

I did not find the digital check in too friendly. It was much easier to just check in with a person, especially early in the morning.

Patrick P. 
Clasificación:
5.0

Very good experience. Thank you

Robert H. 
Clasificación:
5.0

This was very easy. The whole process - from making the reservation online to pick-up and drop off. The customer service was stellar. Would highly recommend this location.

Alyssa F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger B. 
Clasificación:
5.0

Staff really knows there stuff and is helpful with all matters. Curious and friendly no matter how hectic the store is. They are informative and knowledgeable. They go above regular customer service. Especially Minnie, she does an excellent job from Interactive with customers to getting the equipment in and out of the shop. I'm actually amazed at watching her be all hands in for everything!! She works hard!!

TAMMY D. 
Clasificación:
5.0

The air conditioner did not work. The tire blew out and I almost list control of uhaul. Very frightening and dangerous.

Heather W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary L. 
Clasificación:
5.0

El cliente no dejó un comentario.

val D. 
Clasificación:
5.0

Great staff, very friendly.

Juan Carlos G. 
Clasificación:
5.0

El cliente no dejó un comentario.

rosie D. 
Clasificación:
5.0

N/A, this location Rocks

Luis R. 
Clasificación:
5.0

When we picked up the truck they said there was a 1/4 tank of gas. It was actually less then that, so we had to purchase more gas than needed to return it at 1/4. It just seems that these trucks should have a decent amount of gas in them so your first stop is not at the gas station!

Thomas G. 
Clasificación:
5.0

Nothing, very helpful and professional.

kathryn R. 
Clasificación:
5.0

Had a little trouble trying to drop off through my phone

Robin M. 
Clasificación:
4.0

We usually have a good experience at this location, except for this time. Exterior of truck was dirty. Seatbelt sensor on driver's side was broken and buzzer kept going off repeatedly all day, even though seat belt was on driver. Truck had only a quarter tank of gas at pickup. ¿Qué sucedió?

Sean H. 
Clasificación:
5.0

Maybe offer a discount to repeat users from over the years.

Joseph S. 
Clasificación:
5.0

This van was WAY better than my last experience. Thank you. The van was clean well maintained and easy to drive. Will repeat.

Darren S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anna M. 
Clasificación:
5.0

Shorter wait time/faster checkout

Katrin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kay B. 
Clasificación:
5.0

Staff was very helpful and friendly. Would definitely visit this location for future moving/supply needs.

pedro G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim M. 
Clasificación:
5.0

The process I went through was seamless, thank you very much!

conrad R. 
Clasificación:
5.0

Professional friendly staff.

Joseph L. 
Clasificación:
3.0

A little better customer service. Employee was cranky

James F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael Z. 
Clasificación:
5.0

Very impressed with the professionalism of the gentleman that helped us during the checking out and checking in service I received today.

Ruel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

STAN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arthur Z. 
Clasificación:
1.0

Your employee almost ran me over with a van and really upset me and never apologized instead he argued with me then turn his back on me. I'll never rent from U-Haul again

Robert M. 
Clasificación:
5.0

Excellent service!!!! They were so helpful. I definitely chose this location again.

Ai Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joel C. 
Clasificación:
5.0

You guys did great

Kevin C. 
Clasificación:
5.0

Staff was very helpful and accommodating. Truck was perfect for my move. I use them every time I need a truck. Wouldn't go anywhere else.

Kenneth R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica L. 
Clasificación:
5.0

Great staff good prices will use them again in the future

blanca M. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Icono de ventas de camión
    Camiones a la venta

    ¡Tenemos la selección más amplia de la industria!

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