Customer Reviews for U-Haul of Torrance
Torrance, CA 90505
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.DENNIS S.
Really liked the new truck! Great service.PATRICK P.
Best U-Haul rental station. Everyone is really friendly and helpful.Jolene E.
Nothing, everything is streamlined and pleasantJeffrey B.
Great staff.Don M.
El cliente no dejó un comentario.FRANCIS R.
Great job, very nice employees that were very friendly and helpful. ¡Gracias!Mark T.
El cliente no dejó un comentario.Annette H.
Everything with the rental went extremely smooth and the truck was spotless. Thank you so much.Shaon B.
All was great!BRENDA F.
Minnie was very helpful and pleasantRONALD K.
This UHAUL is one of the best in our area even though there are a few closer locations.ROBERT C.
Truck not properly maintained. Driver side mirror was defective and would not stay in position creating a major safety hazard. Very disappointing to receive such unsafe equipment!MICHAEL W.
El cliente no dejó un comentario.JERRY M.
Very clean truck..fast serviceâ€¦and friendly. It was our first time renting uhaul and would absolutely recommend it! Thank you Torrance location!PAULA T.
El cliente no dejó un comentario.Masako I.
keep up the good work.MARCOS D.
The communication around the price estimate given to me at pickup was unclear. I wasn't sure if I was being charged or just offered an estimate. Why can't I return the truck to a different Uhaul facility? The gentleman who handled my return was swift and professional. Thank you sir!Wyatt C.
El cliente no dejó un comentario.KAREN Y.
Excellent customer service that went beyond my expectations.BRETTA H.
Thank you so much for your business on Labor Day, and professional work! It Really helped me!TAKEHIRO H.
No furniture pads available, even though I made the reservation a week in advance. Tried to do online registration/pickup, which did not work, and I still had to go inside and talk to a service agent. Online pickup was worthless. Service agent was helpful.JESSICA L.
nothing, the place is undergoing renovation and will be great.Flavia B.
El cliente no dejó un comentario.Stephen J.
Very easy rental. Thank you!TAMARA H.
El cliente no dejó un comentario.Scott R.
El cliente no dejó un comentario.Francesca C.
Auto transport worked good, but one of the ratchet mechanisms was really worn out and old, difficult to operate. Had to retighten on roadside a few times too, which was a bit unnerving. Otherwise, the trailer was solid with good tires and it hauled well and was super easy to load / unload.GREGORY H.
El cliente no dejó un comentario.Tracy J.
El cliente no dejó un comentario.EDIE B.
It was told to us by the owner that we were able to have the 15 foot truck for $30 a day plus mileage. We are paying $130. Hidden fees, etcSusana C.
El cliente no dejó un comentario.WITOLD L.
El cliente no dejó un comentario.Ulices M.
El cliente no dejó un comentario.BERNARD M.
The online needs much more Initially I didn't online the customer service I'm sorry to say was awful Never received a call back as was told had to call in MyselfEllouise B.
El cliente no dejó un comentario.Jennifer B.
El cliente no dejó un comentario.OLIVER I.
Three of the four tires were in great shape. The rear driver side tire was nearly worn out and just happened to be the one that blew out when I ran over a piece of wire on the freeway. Other than that, the trailer was immaculatemark W.
El cliente no dejó un comentario.MOLLY D.
El cliente no dejó un comentario.Patrick K.
El cliente no dejó un comentario.Alan S.
Check engine light came on in less than 1 mile.EDWARD M.
We were assisted on pickup and return by 3 male employees who were all courteous and assisted us efficiently. Working as a team, they made it very easy to go through payment, review and pickup while making sure we had everything we may need to get the job done. They guided us through a very simple and smooth return process. Overall, excellent experience would recommend!Matthew Z.
El cliente no dejó un comentario.Courtney K.
El cliente no dejó un comentario.DONALD B.
Guys where great. Thanks.JAMES H.
El cliente no dejó un comentario.Michael L.
Have your truck filled with at least half a tank of gas. Gas light came on after driving 5 miles. On returns you should have an express return line only!! Waited 35 minutes on a Friday afternoon.MILTON M.
El cliente no dejó un comentario.DAVID J.
El cliente no dejó un comentario.Michael P.
El cliente no dejó un comentario.Cari G.
El cliente no dejó un comentario.MARIA T.
the guy who took the trailer from me was very nice another employee was asking me to move after one guy told me to park where I was how did he want me to back up in a small space with a trailer attached when he wanted to go by with a van lazy ass didn't want to drive around to top it of he put a cone on purpose on the exit joke is on him I managed to go around it looserMARIO R.
El cliente no dejó un comentario.Lam N.
trailer was ready for pick up at appointed time. I had pre-registered/filled out paperwork on-line, which made getting the rental very easy. When I returned trailer next morning- the process was quick and smoothFrancis R.
Good Service Thanks Keep it up!!JOHN B.
El cliente no dejó un comentario.AN L.
El cliente no dejó un comentario.Elaine C.
Great service. Well organized and friendly staff.Greg M.
Excellent customer serviceSamir R.
Everything about this experience was great easy to rent and pickup and very easy to return. Service was great. Only thing I can recommend is possibly provide some moving and storage counseling either at the location or at the main office. I had a unique moving and storage problem that I had to solve in my own. Uhaul provided the best solution to my problem.Bert O.
El cliente no dejó un comentario.REY Z.
2nd rental this week. Both were good experiences. Thank YouMICHAEL P.
Conveniently located in South Torrance and Staff was Very Professional and Polite. I was In and Out in a Timely manner for Pickup and Drop off of Vehicle.Victor O.
El cliente no dejó un comentario.CHARLES P.
This location is a fine model for the enterprise chain... Look here for 'how-to' when it comes to the uhaul business. Staff is great. The lot is clean and efficient.Ronald B.
Great personal service team.DAVID M.
No problems. All went well from start to finish. Thank YouMICHAEL P.
El cliente no dejó un comentario.LUCAS L.
Both the employees that checked us in and out were very helpful. The manager asked if we needed help checking in but we were able to do it on the app. Minnie checked us out and she was greatAlicia M.
The check-in process is extremely slow. UHaul needs to create a new system to speed up the process.Natalie C.
Van only had 5000 miles.. Ran well and was clean... Employee very attentive and called out name to receive keys after 24/7 check in... Very efficient system and employee interactionRichard I.
El cliente no dejó un comentario.Kenna M.
El cliente no dejó un comentario.ANTHONY K.
Excellent service and friendly!Shawna P.
Really easy check in and check out experiences.GREGORY P.
El cliente no dejó un comentario.BRIAN F.
The app was not working to take a photo for the drop off and customer service was not answering the phone. I was trying for maybe a good hour then it turned 11:30pm and decided I would call in the morning when i woke up. When i woke up the store had already cashed me out and said I dropped it off at 7am-ish. They did not call me to see what time I dropped it off so I got charged for an extra day that I didnt even use. What a rip off !!!! And how inconsiderate.Amber M.
I don't remember the name of the fella who helped me, but he was knowledgeable, experienced & get at his job 5 star white glove service, give the man a raise Top notchBrian I.
Customer service was excellent. Easy to rent and return.Alida N.
Not a thing - easy check out - associates helpful and attentive - they quickly disconnected trailer from my pickup and emailed me my receipt.Michael S.
Quick and easy. Employees are very nice.JEROME A.
They do a great job at this location. Very well managed, and get customers in and out quickly despite the volume. My favorite U-Haul location.CHARLES B.
The staff at this location are wonderful. The manager David is especially customer service driven and is a true professional. If only other services I use had leadership like David.REY Z.
El cliente no dejó un comentario.John A.
2nd time renting from here, very nice, easy and convenient.SHAWN K.
El cliente no dejó un comentario.Doug L.
staff was great and extremely helpful & friendly!JONG P.
El cliente no dejó un comentario.BRYAN A.
Good jobJOHN B.
El cliente no dejó un comentario.Lili B.
El cliente no dejó un comentario.TOMAS S.
El cliente no dejó un comentario.THEODORE L.
Customer service agent was SUPERB. Follow up to investigate irratic gas gauge on van.JOHN A.
Harley Timmy Charlie and Amy must be the worst customer service reps at u-Haul. I was lied to for over three weeks for a refund to my debit card. I was told their computers had a glitch or COVID and my refund was never processed. But when I was calling the two prior weeks each time I was told it's been processed you will get the refund next weekâ€¦â€¦ after looking at several reviews it doesn't shock me now why there are so many problems with u-haul in Washington. Oh, I'm still waiting for my refund as of now maybe in 7-10 days lolMicheal S.
No suggestions... everything was excellent.david S.
Driver mirror would not stay in position. Had to constantly roll down window and adjust.THOMAS A.
Servicios adicionales en esta ubicación
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