Customer Reviews for U-Haul of Sunnyslope

Clasificación:

5.0

Hire more people like you have at the seventh Street in Hatcher facility

Clasificación:

5.0

The staff are easy to deal with--keep it up and thank you

Clasificación:

5.0

great

Clasificación:

5.0

Great customer service. Fast and easy

Clasificación:

4.0

Everything g was great.

Clasificación:

5.0

The staff was awesome, they explained the entire process very quickly and clearly. They where happy to answer questions. Returning went exactly as expected. No surprises, I'd happily use again and recommend to others. ¡Gracias!

Clasificación:

5.0

GREAT

Clasificación:

5.0

Nothing everything was done well.

Clasificación:

5.0

great

Clasificación:

5.0

Such an easy process using mobile check in and out.

Clasificación:

5.0

great

Clasificación:

5.0

great

Clasificación:

5.0

great

Clasificación:

5.0

great

Clasificación:

5.0

Enrique and his team run the best U-Haul location in the valley, period. We use them all based on need and we will go quite a ways out of our way to utilize this location.

Clasificación:

5.0

personnel are always helpful U HAUL is lucky to have them!

Clasificación:

5.0

Both the daytime associate/manager are definitely on the ball and I am so glad I used this location.

Clasificación:

5.0

the staff are always great

Clasificación:

5.0

great

Clasificación:

1.0

Some off your personal need mire trainer more friendly way to treating customers I say that because I'm be for almost a year rent the the storage and there and they never say even thank you or something for you know I tell you guys this because I have a business and I know how did you treating customers You asking me if I recommend you guys again with somebody else at deftly not

Clasificación:

5.0

Flawless no improvement I can think of.

Clasificación:

5.0

Good service and friendly staff 👍🏼

Clasificación:

5.0

Enrique was a delight, took very good care of my needs in the process to moving and making my reservation, considering I am not savvy with online. When I returned to pick up my Uhaul the evening staff was just as amazing.... thank you for all your help

Clasificación:

5.0

great

Clasificación:

5.0

Have used this location and have always been pleased

Clasificación:

5.0

As always, Uhaul maintains its locations.

Clasificación:

5.0

Just Excellent !

Clasificación:

4.0

Employees were very helpful. No need for to much improvement.!!

Clasificación:

5.0

great

Clasificación:

5.0

Great experience at this location and great customer service

Clasificación:

5.0

great

Clasificación:

5.0

always very helpful

Clasificación:

4.0

Rental vehicles should be full when you pick them up. Customers should bring them back full.

Clasificación:

3.0

There were no indication of what type of fuel wound be the right kind for this vehicle. It would be useful and sensible if that information was posted somewhere on the van, preferably on the fueling spot. When you originally confirm with the customer about the pick up location, then first of all you should keep the promise but in case you can't and the customer has to go further, don't make it the customer responsibility to remind every employee he talks to about in order for him/her (the customer) to get the inconvenience discount that again you have promised.

Clasificación:

5.0

great

Clasificación:

5.0

great

Clasificación:

5.0

great

Clasificación:

1.0

I came to the first location to only find out that the key has to be handed to me from the vendor, however the business was closed and I had to drive to this cave creek location, During my drive there with my car my tire blew out and it caused such a rough day.... I ended up spending much more money than I should have from the beginning and used more gas driving to this location. Very upset with this experience

Clasificación:

5.0

We ended up getting back after they were closed but it was easy to access and unload the the Auto Transport. The next day we received the receipt via email. Great location and always friendly and service is excellent.

Clasificación:

5.0

Everything is good onsite. The phone answering is rotten U HAUL HAS TO MAKE IT BETTER.BECAUSE THE SITE WHERE I GET MY TRAILER IS GREAT I STAY WITH UHAUL UNTIL SOMETHING ELSE COMES ALONG.

Clasificación:

2.0

Try callingn never answered the phone

Clasificación:

2.0

One of the staff removed his mask maybe manager to scream at a customer. They allowed alot of ppl inside the store part not taking covid precautions seriously at all. They check out multiple ppl out at once and there is no 6 feet apart. So uncomfortable

Clasificación:

5.0

always great

Clasificación:

5.0

great

Clasificación:

5.0

See you again tuesday

Clasificación:

5.0

Enrique was nice and pleasant. Very organized.

Clasificación:

5.0

Everything was great.

Clasificación:

5.0

great

Clasificación:

5.0

The staff is so helpful and friendly and that you don’t find to much !! Great place to store your things

Clasificación:

5.0

Great customer service. Easy process. Fast. Efficient.

Clasificación:

5.0

Great customer service! Thank you..

Clasificación:

3.0

When the Service guy pointed to the truck I was renting, I had to ask him to wipe the interior down because I watched the person return and no sanitizing was done. He seemed annoyed at my request, which was irritating because this is his job. I returned the vehicle at 7:00 pm and the guy inside was rude. Said he was closed and basically, “go away!” I asked about the rented furniture pads and cart still in the truck, how does he know they are there and he said “we have cameras.” Well, this does not make me feel confident in the return process. I have rented several time from Uhaul, first time from this location... I will think twice before coming back.

Clasificación:

5.0

I have only one complaint, the website said they closed at 10 pm and when I got there at 8ish they were closed. Perhaps they should change that on the website.

Clasificación:

5.0

Very helpful and knowledgable.

Clasificación:

5.0

The truck need some TLC

Clasificación:

5.0

Do not send me a text message at 4:30 in the morning asking me to do the survey. It woke me up, and I could not fall back to sleep

Clasificación:

5.0

U haul NEEDS A BETTER PHONE SYSTEM AND NEW PROGRAMMERS It would sure help the staff .

Clasificación:

5.0

very helpful and professional

Clasificación:

5.0

Service was professional and positive event. Made the rental a great happy time. Thank you very much

Clasificación:

5.0

always good

Clasificación:

4.0

The gentlemen at the front desk was very nice and prompt.

Clasificación:

5.0

The staff made you feel like family. Very professional. Very easy to work with. 100% satisfied.

Clasificación:

5.0

Very blessed to have worked with this U-Haul's team! Such an amazing, helpful group. Thank you, U-Haul!!!!

Clasificación:

5.0

No problems.

Clasificación:

5.0

Enrique is the consummate profession -- very helpful, We had a lot going on and were terribly disorganized, but he more than put up with us. He helped us make it happen. Great service!. Thank you.

Clasificación:

5.0

CUSTOMER SERVICE WAS THE BEST I'VE EVER EXPERIENCED.

Clasificación:

4.0

ALL GOOD

Clasificación:

5.0

Your neighbors are a challenge. I commend your staff in their ability to deal with them!

Clasificación:

5.0

Great service.