Comentarios del cliente para U-Haul of Southside Plaza
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul of Southside Plaza
Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos
Tiarra M. en
Great customer service
Sara R. en
Everyone was super friendly and helpful.
John G. en
Had an issue with the sliding rear door, but, was corrected immediately by staff. No improvement comments at this time.
Kumaraguru L. en
Very good place and helpful people.
craig W. en
people fast, professional, friendly, great to do bus with
Qubilah M. en
I received an email stating, I will be getting a refund check in the mail within a week. It's been two weeks still I have not received my refund.
Roslyn A. en
The sales person was very nice.
Joseph C. en
Nothing staff was friendly and attentive. Very pleased
Jason M. en
The service was awesome. The staff was super friendly and helpful.
Theodore S. en
The manager attempted to "do me a favor" by substituting a different (newer) truck. While this was well-intentioned, it had the effect of making it impossible to return the truck using the online app (since the app expected a different truck), so I needed to take a half day off work to return the truck in the morning. Also, one furniture pad was missing.
Joyce J. en
I would hire more people
Gabriel V. en
Pickup location changed multiple times and required a longer drive than expected. Frustrating
Shelita P. en
The manager Susanne was amazing. Systems were down and she remained calm and collective and made sure our needs were met. Give her a bonus
Henry M. en
Suzanne is terrific.
Samantha P. en
I believe that the woman that took care of me was the manager. She was polite and got me the appropriate size truck needed for the move. I was in and out in 15 minutes tops!
William D. en
The check-in system was having technical issues which made it difficult for your associate and time consuming for both of us. Other than that the people were friendly and helpful.
Stacy D. en
Suzanne was great. Very professional, courteous, and knowledgeable. She handle me and my families move like it was her own as far as safety and convenience. I had no issues, just great service.
James B. en
Check in process took a long time. One representative checking in but also had to go outside to assist hooking up trailer for previous customer plus having to go outside to review contract and truck condition
Trina W. en
Quick, friendly customer service and followable after hours return process. Thank you U-haul.com.
Abigail C. en
Staff was efficient, helpful and very pleasant to deal with.