Customer Reviews for U-Haul of Regina

5,660 comentarios

1535 Park St   Regina, SK S4N2E9
(Btwn Victoria & Dewdney)

(306) 569-8801

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 10/10/2022: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(306) 569-8801

1535 Park St
Regina, SK S4N2E9
(Btwn Victoria & Dewdney)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 10/10/2022: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Location is as good as any. Customer service left a lot to be desired. The agent appeared dis-interested and not at all helpful.

Samuel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alina P. 
Clasificación:
5.0

The guys working there are the best! I can't remember both guys names but I know one of the guys is Cody Brass. Best customer service ever.

crystal S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Iris M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Asma A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
4.0

Once again my issue with U-Haul was not with the pickup store but rather with corporate or whom ever in Winnipeg who called to tell me the car hauler I wanted to rent was only available 2 and a half hours south of me… when I inquired as to the availability of this trailer in any U-Haul centre at least in the direction I was headed she said no… it really didn't sound like she was interested in making the effort to check.

ROBERT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dorothy N. 
Clasificación:
3.0

Clean truck, it was absolutely filthy

Britney L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Laverne K. 
Clasificación:
5.0

All good thanks much

Greg V. 
Clasificación:
5.0

Nothing - perfect mix of on-line and in-person service.

Harlan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Damanpreet S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Franco C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY H. 
Clasificación:
3.0

Booking was inaccurate. Called in to make a change which was confirmed. The location had no idea. Trailer was filthy, boxes and garbage left behind.

Chad H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chauncey V. 
Clasificación:
3.0

El cliente no dejó un comentario.

nsans R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Costa M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sarah P. 
Clasificación:
5.0

Wonderful service. Everything went smooth. Gracias.

Varsy W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chantel C. 
Clasificación:
5.0

Nothing at all. Very friendly and helpful. Gracias

Roberta P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vivian O. 
Clasificación:
5.0

This is a comment for U Haul corporate. The service I received at the Park St location was very good. For U Haul corporate you need to make sure that your Chevrolet pick up trucks with the tow package have wiring and computer programming/modules that will work with LED trailer lights. I rented a 2022 Silverado and it wouldn't power my boat trailer lights. This is a known problem with GM/Chevrolet products and needs to be addressed by your company as I can only assume that there are a large number of people whom hook up the trailer lights and think they are working without checking them.

Colin S. 
Clasificación:
5.0

People who work there are very nice, friendly and supportive.

Massoud F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wenyun R. 
Clasificación:
5.0

The staff are knowledgeable, friendly and helpful.

Harriet T. 
Clasificación:
5.0

It was really nice of the employees in Park st to help me out with the truck. Really appreciate it! Thanks alot guys! Cheers ✨

Saurav K. 
Clasificación:
1.0

First of all, the type of vehicle I wanted was not available. I also got there to find the door locked. Waited for no less than 10 minutes. 2nd, I had to pay through the nose essentially for what I got. 3rd, after all of that, I still got charged a ridiculous amount for 1/8 of a tank. Will not even consider looking this way again.

abdul-lateef A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Allison C. 
Clasificación:
5.0

Cody Brass was amazing and helpful. It was a pleasure to deal with him.

Max F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Vivien P. 
Clasificación:
4.0

Your website is weak at best. The local team is excellent.

SCOTT L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittney O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin M. 
Clasificación:
5.0

Great service

bob H. 
Clasificación:
5.0

You are the best

CELESTIN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lane D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bryce D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Viktor S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Corey C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rob B. 
Clasificación:
5.0

Staff were very polite and attentive. Would rent from this location again.

Tera C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arlene G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Treffle A. 
Clasificación:
2.0

Truck was good but they gave it to us with the gas on E. They told us if we bring it back at 1/8 we would get a gas refund taking off our bill. Just had a bed to move and went less then 10km and decided to put $15 in the truck for then next person thinking with my gas receipt I would be refunded the exact amount nope,I got a $5.76 gas refund. Does that make any sense ti you? Cos it doesn't to me. Super disappointed but a lesson learned.

Melissa L. 
Clasificación:
5.0

Pick up and drop off was very easy. The whole experience was excellent

Pamela R. 
Clasificación:
5.0

Very convenient way to move some not so big things. Staffs are very nice and helpful. Will rent again next time when necessary.

Guangkai W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay L. 
Clasificación:
3.0

I was picking up a truck to take on a nearly 2000 mile drive and the windshield was covered in bugs. Basically, I felt he truck I was given may not have been prepped for the journey I had booked it for so I had to ask them to have a look at it for me prior to driving off the lot. The location told me they were aware it was heading to the city for a sale after I dropped it off so it felt like they were not really invested in it any more and simply passing it off to me. A staff member was called to look it over and there seemed to be tension between the manager and the staff member about doing the 'extra' work - not the best customer experience. Now, the telephone sales person who helped me finalize the reservation prior to PU was amazing - very helpful and informative which made me encouraged UHaul was taking care of me. Basically, if someone is picking up a vehicle it matters if it's clean and ready to go, topped up with fluids and tire pressure checked. That's the whole point of the experience as no one wants to rent a tired looking vehicle that looks like it was just returned by someone else.

Jeffrey B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jarnail S. 
Clasificación:
4.0

Everything was great. Very friendly and helpful staff made renting the trailer very quick and easy.

Loraine O. 
Clasificación:
3.0

No public parking. Customers will park their vehicles in the way of the Rental vehicles.

Kelvin K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joel N. 
Clasificación:
5.0

Nothing. Perfect service. Nice bunch of people.

MURRAY W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jasmeen K. 
Clasificación:
4.0

El cliente no dejó un comentario.

heather B. 
Clasificación:
3.0

Some lights did not work and the roll up door did. It open easily

Paul H. 
Clasificación:
5.0

El cliente no dejó un comentario.

jackson D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanya F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve S. 
Clasificación:
1.0

Had truck reserved for 1:00, arrived no truck available. They reserved a truck for me at a different location, for 1:30 25 minute drive to second location. Arrived and there was no truck available. Drove back to first location to get truck which had just been returned. Had crew waiting to move I was delayed over an hour and had to drive all over the city. Not happy

Victor S. 
Clasificación:
1.0

The price quoted is 29.99 per day plus km. Somehow it cost me 184.11 to travel 29 miles. I was very disappointed about the overall interaction and cost

Brian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Fabian C. 
Clasificación:
1.0

When I picked up the rental and signed the contract, I was told that the fuel tank was full and was instructed to return it full. Agreed. I drove 18 km in total to pick up furniture, went to the nearest gas station and asked them top up the tank. It cost $25.55. The tank was obviously not full when I got it, as stated. I was told that I should have verified the gas before taking it. (How?? With a dipstick??). The employee told me it was full. The gauge SHOWED pointing to full, however, once I ACTUALLY filled it, it registered much further past. Clearly the prior customer didn't fill the tank and Uhaul didn't verify that. I asked for even a partial credit and was refused. The employee who did the initial transaction for me wouldn't even engage in trying to problem solve this. Another employee said that yes, it was wrong, but when he talked to the manager, she told me that it's probably just from the price of gas and she wouldn't be reimbursing me anything. So, $25.55 to drive 18km? Terrible customer service. I read so many bad reviews, but thought nothing could go wrong with a simple, 1 hour, 18km rental so I took a chance. Never again.

Shelley F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas V. 
Clasificación:
4.0

El cliente no dejó un comentario.

MATTHEW S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Petrina M. 
Clasificación:
1.0

First of all the truck wreaked of cigarettes, which is fine. When returning my rental, an attendant at the store was talking to another customer in front of me, trying to arrange payment. The male attendant had someone on speaker phone reciting their credit card info. The person over the phone was told to the repeat the card number many times, with a about 10 other customers in earshot. To be truthful every attendant seemed like they didn't want to be be there.

Annie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry B. 
Clasificación:
5.0

Employee name Randy has a excellent customer service care. Gracias

LESTER P. 
Clasificación:
2.0

The manager at this location is rude, not very helpful, and has no idea about customer service. If I could avoid this location I would.

Nigel C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dennis F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bernadette V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thi N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brandon C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lesley S. 
Clasificación:
1.0

Took extra money out of my bank

Chris G. 
Clasificación:
3.0

Staff are always friendly.

Brendan S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jeffery P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ogla K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mack M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mustafizur S. 
Clasificación:
5.0

Our experience was good.

Meaghann W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vinod J. 
Clasificación:
5.0

Everything went smoothly. Great staff , knowledgeable and friendly.

Johanna S. 
Clasificación:
3.0

The inside back of the uhaul was very dirty. Man at front desk on return not friendly.

kolton T. 
Clasificación:
4.0

Could not find location bar graph on the front door and unfortunately was not aware to keep the vehicle key before putting it in the drop box so I could access required information to check-in the unit online. I'll know for next time. Operator checked me in the following morning without incident. All good. Thanks.

Stephen E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeremy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juthamard K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd B. 
Clasificación:
5.0

Haha, it's tough to tell folks like me that I likely have more "stuff" than I think I do. So some way to kindly get clients to realize that renting bigger than what you might need is a very good idea.

Mark B. 
Clasificación:
3.0

There is long waiting to book any vehicle with staff as it seems to be under staffed. Also the person who booked our vehicle did not explain things and seemed not to care when we asked questions. Then when dropping off the vehicle he said that everything was in miles but failed to explain this when booking the vehicle and only asked what we wanted for km. Which was frustrating as we would have gave extra miles not km to not get overcharged. Seemed as though he needs to be trained in customer relations.

CHANTEL M. 
Clasificación:
4.0

A bit on the slow side, but otherwise good

Amanda L.  |  Overall Experience 
Clasificación:
1.0

My U-Box rental experience was horrible. I would like a follow-up phone call at 647-936-6970. I am actively avoiding the company due to atrocious customer service. I insist you contact me to follow-up

Andrew R.  |  Overall Experience 
Clasificación:
3.0

Staff were good,but the need more people working More staff would make the service move from average to above average More secure facility for the uboxes is very needed.

Rose G.  |  Overall Experience 
Clasificación:
1.0

1 U-boxes not loaded on trailer at 10 am as I had asked; 2 Staff denied even having my 2 U-boxes; 3 After loading 1 U-box staff promised to have 2nd on trailer when we returned. They failed to do so.

Brett D.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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