Comentarios del cliente para U-Haul of Rancho Cordova

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul of Rancho Cordova

Grado total:

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Camilo S.
Grado:

El cliente no dejó un comentario.

Delwin S.
Grado:

The kid that helped me pick to trailer was very nice and did a great job. The drop off customer service guy was very quick and professional.

Stephanie K.
Grado:

El cliente no dejó un comentario.

Ted M.
Grado:

All good

Cory C.
Grado:

Great service! The best experience I've had with Uhaul, so far.

Nicholas W.
Grado:

El cliente no dejó un comentario.

Kenneth O.
Grado:

El cliente no dejó un comentario.

GARRICK V.
Grado:

El cliente no dejó un comentario.

Dustin W.
Grado:

Staff was courteous, thoroughly covered all vehicle and contract information, worked with a sense of urgency relative to the customer's time, and instilled pride in their equipment's cleanliness/mechanical condition. Excellent experience overall.

Francis F.
Grado:

El cliente no dejó un comentario.

Anthony S.
Grado:

quit asking questions

peter G.
Grado:

El cliente no dejó un comentario.

Aaron T.
Grado:

I spent way to much time waiting for the employee to check me in. Trucks were backed up to the street...

Arturo S.
Grado:

Excelente service by the staff

Jeffrey T.
Grado:

El cliente no dejó un comentario.

Deborah F.
Grado:

El cliente no dejó un comentario.

Lionel G.
Grado:

I have used this location frequently for the past few years and as usual this was a good experience.

Michael B.
Grado:

Great group of friendly helpful people...

Shelley G.
Grado:

Chris was outstanding and the gentlemen outstand was very helpful with going over everything about the truck. U-Haul has come along way! very, very pleased.

Robert A.
Grado:

El cliente no dejó un comentario.

Megan A.
Grado:

El cliente no dejó un comentario.

Lance C.
Grado:

Only one person working on a saturday morning. Working counter and doing everything else did online check in to save time spent almost an hour getting checked had 7 people behind me waiting while he tried to manage 3 customers at a time at counter. Waited another 20 min to get trailer hooked up. Equipment worked good customer service horrible

Kenneth F.
Grado:

El cliente no dejó un comentario.

Mohsen N.
Grado:

El cliente no dejó un comentario.

Bruce L.
Grado:

Why is it my job to make sure truck has no damage to body? Also why do you give me a truck with ice on the windshield? Also the side mirrors needed to be wiped off. Truck pulled hard right if I took my hands off wheel. Many more items, no time to list.

Walter H.
Grado:

El cliente no dejó un comentario.

Kaushikmanikanda P.
Grado:

The rental was returned on the right day and the employee there told me that I would be getting an email of the receipt which I never received on the same day. The next day, people from Uhaul called me to see when I'll returning a vehicle that was already returned which means the employee failed to check in my details on the system when I returned it. I received the receipt after explaining this. This is really bad and sorry to say I wouldn't be renting a Uhaul from this again.

Jeffrey A.
Grado:

Customer service was excellent. Check in and check out was easy. The Employees were friendly and attached/detached the trailer for me.

Richard C.
Grado:

El cliente no dejó un comentario.

Minerva C.
Grado:

El cliente no dejó un comentario.

Scott R.
Grado:

El cliente no dejó un comentario.

Laurence O.
Grado:

Excellent service! Very competent staff.

Felipe M.
Grado:

El cliente no dejó un comentario.

Esam J.
Grado:

El cliente no dejó un comentario.

April M.
Grado:

The only thing that I think is a very important thing is hygiene and appearance of the staff, dingy hair and clothes doesn't go with the excellence of this location.

John S.
Grado:

El cliente no dejó un comentario.

Mandell C.
Grado:

Great as I have come to expect from Uhaul

Ernesto N.
Grado:

El cliente no dejó un comentario.

Robert Q.
Grado:

Exceeded my expectations and hopes. Well done!

Samantha L.
Grado:

El cliente no dejó un comentario.

Christopher G.
Grado:

The manager, Chris, at the Rancho Cordova U-Haul hub went above and beyond his job description to be sure that I had a good experience. He was knowledgeable, focused and efficient. He also had great customer service skills answering any questions with accurate, non-biast information. I felt very comfortable in the process of renting a U-Haul product.

Muoi L.
Grado:

El cliente no dejó un comentario.

Calvin R.
Grado:

El cliente no dejó un comentario.

Joseph F.
Grado:

This was my first time to this location. The manager on-site was extremely friendly and looked like he was juggling all kinds of things at the yard all at the same time. He went out of his way to make sure all of my questions were answered and he made me feel very comfortable.

Jodi G.
Grado:

Best experience at Uhaul I've had so far. Customer service was fantastic. Watched employees handle a difficult customer with utmost professionalism. Great work! I was at the 11351 Pyrites Way, Rancho Cordova, CA 95670 location on 1/19/20 at 0900.

Roger L.
Grado:

Come faster. We were waiting for 30-45 mins

Amanda F.
Grado:

William (at desk) and the man who checked us in when we got back (apologies, I didn't get his name) were both friendly and professional. It was a great experience and I'd highly recommend renting from this Uhaul location.

Glenda T.
Grado:

El cliente no dejó un comentario.

George D.
Grado:

El cliente no dejó un comentario.

Leslie F.
Grado:

El cliente no dejó un comentario.

Steven G.
Grado:

The staff both on-line and at the location were friendly and professional. The price was fair for the purpose and we are very satisfied with the experience.

Steve S.
Grado:

El cliente no dejó un comentario.

Sayed H.
Grado:

Very nice employees

Delbert B.
Grado:

El cliente no dejó un comentario.

Michael S.
Grado:

Everything was good but would recommend that make your vehicles non smoking as I don’t smoke I had to keep the window open due to the smell

Johnny G.
Grado:

Everything was great!!!

James S.
Grado:

El cliente no dejó un comentario.

Ayda B.
Grado:

El cliente no dejó un comentario.

Jonathan E.
Grado:

El cliente no dejó un comentario.

Cristian G.
Grado:

El cliente no dejó un comentario.

David C.
Grado:

El cliente no dejó un comentario.

James F C.
Grado:

El cliente no dejó un comentario.

Steve F.
Grado:

great service

Joy J.
Grado:

El cliente no dejó un comentario.

Molly C.
Grado:

chris is always very helpful and professional. He is a really excellent employee.

Linda C.
Grado:

El cliente no dejó un comentario.

shelley M.
Grado:

El cliente no dejó un comentario.

Richard Z.
Grado:

El cliente no dejó un comentario.

Andrew W.
Grado:

I dealt with 2 different team members and both were great - quick, friendly, and helpful. We always go to this location for this reason.

Joseph G.
Grado:

El cliente no dejó un comentario.

Thomas O.
Grado:

El cliente no dejó un comentario.

Donna S.
Grado:

Easy peasy

Daniel W.
Grado:

El cliente no dejó un comentario.

Joshua N.
Grado:

Great customer service, excellent and very friendly staff. Great job by the folks at this location!

Roy H.
Grado:

El cliente no dejó un comentario.

Ronald S.
Grado:

Be careful what you reserve online i had to go to 3 different uhaul locations to be able to get what i had reserved a week in advance customer service was great at all 3 locations tho

Thomas P.
Grado:

staff was helpful and fast installer did not connect the trailer lights

Lisa W.
Grado:

The check-in/check-out process was easy and both employees who helped were awesome. Thanks so much!

Steve F.
Grado:

El cliente no dejó un comentario.

Melody C.
Grado:

The customer service provided by Chris was exemplary. Positive attitude under stress and the guy was working his butt off. Everyone was helpful which was nice because moving can be overwhelming.

Rodney M.
Grado:

El cliente no dejó un comentario.

Shawn M.
Grado:

El cliente no dejó un comentario.

Larry M.
Grado:

El cliente no dejó un comentario.

Alex F.
Grado:

El cliente no dejó un comentario.

Shannon B.
Grado:

Quick and easy rental with well maintained equipment and friendly, efficient staff.

Edgar I.
Grado:

EXCELLENT SERVICE!!

Ana R.
Grado:

Our helper Ethan was so efficient, quick—excellent customer service!! He connected our trailer so quickly, and he was thorough. Please let his supervisors know he did beyond regular customer service.

Shaterra B.
Grado:

El cliente no dejó un comentario.

Shanida M.
Grado:

El cliente no dejó un comentario.

Jessica T.
Grado:

El cliente no dejó un comentario.

Douglas W.
Grado:

El cliente no dejó un comentario.

Lance L.
Grado:

Fuel level was slightly off, reported it to staff as soon as I noticed to which they dealt with it appropriately. Overall a great experience, the head clerk (Chris) deserves company recognition as he was taking care of 3 customers at once (was able to start one customer while others were filling out forms or awaiting processing by the computer system) and was still able to take customer calls. As a company I think you should reward him for the level of work he does. (an extra day off with pay, dinner on the company, or something that shows you value him as an employee - because you should!) Merry Christmas! P.S. If you are reading this I'm sure you would like to be recognized for the work that you do so do something more than just read it..

Lionel G.
Grado:

There was only one person at the counter for quite awhile so service was slower than normal.

Susan A.
Grado:

El cliente no dejó un comentario.

Westley S.
Grado:

El cliente no dejó un comentario.

Michael C.
Grado:

El cliente no dejó un comentario.

PATRICK B.
Grado:

El cliente no dejó un comentario.

Anthony Z.
Grado:

I used website to rent a truck. I checked in when I arrived and it still Took almost an hour to Check out

henry H.
Grado:

Everything should be this easy!

Song K.
Grado:

Everything worked out great. As always!

No reviews have been submitted for this location.

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