Victor was extraordinarily patient with me. The first vehicle was too big for this petite driver. He found me a smaller pick-up. Unfortunately, there were nails in the tires so I had to take the larger pick-up truck. He continued serving me until a taller friend arrived to drive for me. Victor is an asset to U-Haul.HOPE J.
Customer Reviews for U-Haul of Perrine
Perrine, FL 33157
(Sw 165th St & Us 1)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
To have the vehicle I rented in the first place. I was given a 26â€ truck which I could barely drive and ate up gas like crazy. I ended up spending twice the amount on gas. All I needed was a small truckJOEL B.
El cliente no dejó un comentario.SHARON P.
El cliente no dejó un comentario.Timothy T.
El cliente no dejó un comentario.Jorge M.
Employees not helpful at all , could not speak clearly mumbled all the timeMark S.
Some of the staff are courteous while others are down right disrespectful and condescending. Walk in with patience in hand and lower your expectations so everything that exceeds zero is a welcomed upside.CHRISTIAN C.
Excelente servicioZORAIDA L.
El cliente no dejó un comentario.ASHLEIGH R.
Customer service rep was great.FELIPE A.
El cliente no dejó un comentario.GERALD E.
El cliente no dejó un comentario.ROBERT A.
the man was perfectKevin P.
El cliente no dejó un comentario.GARY J.
overall area is very tight. uhaul has to consider moving it or buying that useless used car lot next too it. its a good location but needs an upgrade. too tight and too small with the vehicles there. the staff is fantastic !. JamesJAMES P.
El cliente no dejó un comentario.Eduardo A.
El cliente no dejó un comentario.OLIVIER S.
Excelente serviceOMAR A.
Never would recommend working with the company. The third party that was recommended by uhaul that dropped off our pods never came back to pick them up at all and even blocked my number.Brandon T.
Good working crewVICTOR S.
El cliente no dejó un comentario.FRANK P.
El cliente no dejó un comentario.Jorge R.
El cliente no dejó un comentario.DARRYL L.
El cliente no dejó un comentario.SHANDA K.
I ve been a U haul customer for many years and I can say you've got it right. I rented a 10' van a couple of weeks ago and it broke down on my forcing me to spend a night out of town on a planned to and from trip. It was a nightmare but the store manager Juan Niche took care of me. If I can suggest anything moving forward it would be to take better care of your trucks. Even though I did not have any mechanical issues this time, the service engine light was lit this truck.REINALDO M.
El cliente no dejó un comentario.Tomas S.
El cliente no dejó un comentario.JON G.
El cliente no dejó un comentario.Joshua H.
El cliente no dejó un comentario.Rogelio C.
El cliente no dejó un comentario.JULIO B.
you should allow customer to use their own sunpassGILBERT V.
Excellent people. Especially the lady manager.JOHN B.
Juan, Carolina, Tim and staff always greatJAMES G.
El cliente no dejó un comentario.Sina M.
El cliente no dejó un comentario.CARLOS F.
I went online to reserve my vehicle and sadly when I arrived, the system was not working. Your store associates lacked training and professionalism.... They could not assist ANYONE with properly navigating your app... The three gentleman (I'm using this term loosely) seemed unbothered and uninterested. Additional training in good customer service is HIGHLY recommended.KIMBERLY C.
El cliente no dejó un comentario.Javier D.
La van estaba muy sucia con olor a vomito, me tocÃ³ limpiarla en casa porque estaba en malas condiciones. El link de U-haul que me llegÃ³ al # de telefono para aprobar las condiciones en que se encontraba la van, no tenÃa suficiente opciones para adjuntar todas las fotos de lo sucia que estaba por dentro. No habÃa otra van disponible en el momento y me tocÃ³ que aceptar esa van, pero el olor a vomito era horrible. No limpiaron la van antes de yo llegar y me tocÃ³ limpiarla en casa. Tube muy mala experiencia. Y el servicio del personal no era muy amigable ni aportaron soluciones al problema de la suciedad y mal olor.Oscar R.
El cliente no dejó un comentario.Angelo D.
El cliente no dejó un comentario.ENRIQUE C.
Great manager of the site. She is excellent every time I go there. Which is numerous per year.JOHN B.
El cliente no dejó un comentario.SHEILA F.
Great experience. Staff was friendly and helpfulGregory A.
El cliente no dejó un comentario.TERRENCE B.
Truck was very clean, but the transmission was in need of an overhaul. Engine would rev very high before shifting into next gear. Also, the counter man when I picked up the truck was grumpy. The drop off personnel which were much more friendly.NORMAN W.
El cliente no dejó un comentario.RAMON V.
employee was excellent especially because she was handling quite a few people. the truck ran great and we got our job done quickly. fair prices! only problem i had was trying to pickup from website but again, the employee handled all problems thoroughly and quickly.keith B.
El cliente no dejó un comentario.Jose C.
Customer support was super polite, friendly and helpful. He made the process really easy.JULIE T.
El cliente no dejó un comentario.vera H.
Change the rental agent not friendly at allJOSE MANUEL C.
MY EXPERIENCE WAS GREAT AND PROFESSIONALTERILYN W.
El cliente no dejó un comentario.LORENZO N.
El cliente no dejó un comentario.TAVARES B.
Inside windows were dirty with dried up water residue and when I got back they charged me $7 to put an extra $2 of gas bc it was slightly off the line to match up the pick up gas line. So unprofessionalELIJAH M.
Great customer service. Only one customer service/ sales clerk. During morning hours should have additional help to check customers out.KIMBERLY W.
El cliente no dejó un comentario.WHITNEY P.
I would recommend to rent the equipment directly on this store. the store manager is very professional and was able to help me find the truck I needed. I do not recommend to use UHaul.com or the Phone costumer service number. I came to this store After a reservation I made to pick up a truck on another store wasn't ready for me. even though there were 3 trucks parked there. they told me they couldn't give me the truck because those were reserved for companies. I called the customer service number and they told me there were no trucks for me in stores near by. So the costumer service number is useless.JULIO S.
Had issues with the app when returning truck. Had issues with checking in. Had to call next day to confirm return.DAVID D.
El cliente no dejó un comentario.ABDEL A.
El cliente no dejó un comentario.Ricardo F.
El cliente no dejó un comentario.Barbara Lisa J.
El cliente no dejó un comentario.OMAR C.
El cliente no dejó un comentario.ANDRES M.
Overall, this location IS MY FAVORITE! Customer service is Excellent!!! ALLLLL Staff is VERY professional. You're in and out picking up or dropping off. CAROLINE is My Favorite, but EVERYONE gets the job done! NO complaintsðŸ'¯ðŸ'¯ðŸ'¯MARY F.
Had a really positive experience. Thank you to the staff for making this a no-hassle exchange!JONATHAN C.
no suggestions at this time.JONATHAN R.
Everything was taken care of very fashionably.REGINA L.
More people on the counterJOHN O.
HOLD the reserved vehicle for pickup.marshall C.
El cliente no dejó un comentario.Michael L.
El cliente no dejó un comentario.CHARLES W.
Every thing was perfectRONNIE C.
El cliente no dejó un comentario.MARCOS A.
great serviceDANIEL A.
Very helpful and friendly staff. I Will only use this location from now on.MANUEL P.
El cliente no dejó un comentario.EUPHEMIA D.
The lady on the front desk was great, good customer servicio, same with the guys outside. ThxAlejandro E.
Can needed maintenance. Indicators weren't working, low tire pressure, brake lights didn't work. When picking up truck, line of many people. Two staff members working ans others messing around.TIMOTHY J.
Teach the guy who was so unfriendly to me to respect the customer pleaseernesto S.
El cliente no dejó un comentario.EDEY L.
The woman on the afternoon shift tend to get things mixed up. I had a credit card on File for my last rental out of Perrine, Fl. Location. I called and asked if I needed to be present to pick it up because my son was going to pick it up. She made him put his credit card up even though mine was the default credit card, and that's where my problems began. VERY DISAPPOINTED. WHY PUT UP A DEFAULT CARD!!!!!MICHELLE K.
El cliente no dejó un comentario.HELEN A.
El cliente no dejó un comentario.ORLANDO T.
Better return explanation and online for the System to show more clearly that the return has been completed because it is currently a bit confusingANDRES G.
No suggestions.KENNETH H.
Did not realize the gas tank was not full when I picked up truck so I returned it with more fuel than when I picked it up.THORNTON P.
El cliente no dejó un comentario.VALTER D.
El cliente no dejó un comentario.NICOLAS M.
Great work , clean , and fast serviceJONATHAN P.
But i will let them know that be wary of the service. I have notice that the people working behind the counter are not happy employees.Rene R.
El cliente no dejó un comentario.GILLES P.
El cliente no dejó un comentario.KATHLEEN P.
El cliente no dejó un comentario.Cristi A.
I was quite shocked at how unfriendly and unhelpful the perrine location was compared to Dadeland where we usually rent our vans. This location I was greeted by an employee with a cigarette dangling from his mouth. He gave me the keys and pointed to where the van was parked. When I returned the van, I waited 15 minutes before someone even noticed I was there even though there was only 1 other customer there. I was really surprised.LESLI H.
El cliente no dejó un comentario.Eddie B.
Good experienceOLIVER T.
None at this timeBeverly K.
Servicios adicionales en esta ubicación
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