Customer Reviews for U-Haul of North Palm Beach

5,905 comentarios

9225 Hwy A1A Alt   Palm Beach Gardens, FL 33403
(North of Northlake Blvd)

(561) 848-0673

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(561) 848-0673

9225 Hwy A1A Alt
Palm Beach Gardens, FL 33403
(North of Northlake Blvd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Overall experience was acceptable. The person in the office who checked me in and took care of paperwork seemed like he had a long day, I did check in after 6pm so that is understandable. The gentleman in the yard were very friendly when picking up and dropping off, kudos to them, especially working in the sweltering heat of South Florida all day.

Adam B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard F. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRADLEY H. 
Clasificación:
3.0

El cliente no dejó un comentario.

NOEL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kurtis B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley H. 
Clasificación:
5.0

El cliente no dejó un comentario.

steve M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony P. 
Clasificación:
4.0

Should have side doors unlocked as that is where the parking is located

Patricia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott A. 
Clasificación:
5.0

Just make sure tires are inflated fully.

Kim P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eddie V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaundelyn E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent S. 
Clasificación:
5.0

Excellent service thank you!

Leroy R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Leslie A. 
Clasificación:
5.0

Nothing really….

MARTIN G. 
Clasificación:
5.0

Everyone I encountered at this location was friendly and helpful. I was there 3 times during the course of my move, and each time it was the same even with different people working.

Justin J. 
Clasificación:
4.0

The agent who checked me in corrected my rental quickly.

Aaron S. 
Clasificación:
1.0

I reserved a truck along with 3 hand dollies and 1 furniture dolly l week ahead of time. The truck had only 1/4 tank of gas and only 2 hand dollies were available. This was not the first time o have rented from this location and the reservation was placed a week ahead of time.

Jeffrey O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robinette S. 
Clasificación:
3.0

Customer service improvement. There is a lady that's work there she have no bedside manners at all .

Paula W. 
Clasificación:
5.0

From the last experience the only way for it to be better is have the gas tank full, so customer does not have to stop for gas immediately. Everything else was perfect!

Kim P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reid M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gilbert A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ganesh P. 
Clasificación:
5.0

Keep doing what they're doing! This is the second time I've used them and both times was very satisfied. I will certainly recommend them to others!

Tom O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matthew A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William C. 
Clasificación:
5.0

I use this U-Haul location on a regular basis. The Staff is always friendly and makes the experience quite pleasurable. I make my appointment online and it helps expedite the process. I love the fact that I can make my appointment, enter my information, and I am ready to go!

Richard O. 
Clasificación:
5.0

The employees are all very nice and are very helpful and did a great job helping me. Keep up the good Job!!!!

Cathy G. 
Clasificación:
5.0

Keybox/drop box lock is broken. I was very nervous leaving the keys after hours.

SEANA G. 
Clasificación:
3.0

The place just feels like a hot mess. The people were nice enough but everything seemed like no one knew what was going on. This is my 4th time using the location and it's always felt this way. In my limited opinion, the location lacks structure.

Jeremiah P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Esther D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason S. 
Clasificación:
5.0

This location totally saved our move! After speaking with a rep in scheduling who assured me that 9377 Hwy A1A Alt Palm Beach Gardens did indeed have a truck for us - that was not true at all. They had not been a U-Haul location for some time according to the clerk working behind the counter. Luckily, we drove down to this location and spoke to Theresa Hall who was so kind and understanding. She tried to help us and looked at other locations. They normally have local rentals only but Timothy (TJ) Lowery took pity on us, upgraded the truck, & we were on our way. The truck was clean & drove well. I would definitely recommend & use this location in the future!

Daryl D. 
Clasificación:
5.0

El cliente no dejó un comentario.

alfredo P. 
Clasificación:
5.0

Nothing! Very pleasant to do business with. Explained everything properly. Couldn't have been any nicer. That's the place to go!!

yvette W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marie S. 
Clasificación:
5.0

Convenient location, the agent was very quick and efficient when I dropped off outside, didn't need to go inside.

David Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Q'Jannis W. 
Clasificación:
5.0

No improvements needed Staff very friendly and helpful always with a smile on their face Keep up the great work

Angel O. 
Clasificación:
5.0

Very helpful staff. A+.

Kurt E. 
Clasificación:
4.0

Love the air freshener in the trailer!

Varesha M. 
Clasificación:
5.0

Mobile verification of return was really great. Literally a 5 minute return.

Christopher L. 
Clasificación:
4.0

During a very busy time the staff handled my pick up in a timely manner and all were professional. I had to extend by 24 hrs and the phone support was excellent

Thomas F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Milton S. 
Clasificación:
5.0

Excellent service

SRINIVASA D. 
Clasificación:
5.0

Police were performing a sting due to missing trailers so when we pulled in after hours we were accosted and held at gunpoint until cleared. Other than that it was a great experience.

JON F. 
Clasificación:
5.0

El cliente no dejó un comentario.

stacy K. 
Clasificación:
2.0

This drop off location was over-crowded with trucks and trailers, very little room to manuever.

DAVIDALAN W. 
Clasificación:
5.0

Excellent customer service

William A. 
Clasificación:
5.0

Every time I do a one way The pickup location tells me To drop at the nearest location to my destination And when I get there I get sent somewhere else What a waist of time Extremely poor service

jim M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher V. 
Clasificación:
5.0

I have used many moving rental companies in my life and this was by far the easiest pick up and drop off. The staff was nice, helpful, and efficient. Made a not so fun experience a whole lot easier.

Christina H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Serge B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin G. 
Clasificación:
3.0

Moving pads were not in the truck as per my online reservation.

Jason H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shynice J. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN O. 
Clasificación:
4.0

This location changed the entrance door to the front...a sign would be nice directing customers toward that entrance from the side doors

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvette S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector D. 
Clasificación:
1.0

Awful experience all the way around. Was lied to multiple times about how this process was supposed to happen. Was promised a discount for all the hassle and then told I couldn't receive the money back

Parker C. 
Clasificación:
5.0

Great helpful staff

ANDREY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Hannah C. 
Clasificación:
1.0

I declined all coverage and was charged $33 for safe tow. I called the number this morning, was told there was a 12 min wait and hung up after 15. You should have a call back option. I did keep the trailed for 3 days in stead of 2 and was told that it would only be $18 more. I declined all coverage. You owe. me $33 plus tax.

Richard H. 
Clasificación:
4.0

Staff work hard to juggle difficult customers in a narrow awkward location with High volume. inside store looks organized and well stocked.

Robert K. 
Clasificación:
5.0

First place down street was horrible and shouldn't be apart of uhaul if they can't even Che k a reservation and or mark that there trucks broken, if that's why we didn't have a reservation never know he didn't speak any English

Paul H. 
Clasificación:
1.0

The trailer that was rented to me had a flat tire that they knew about. I received a call from them telling me to bring the trailer back to change the tire when I got back to my house. I really don't understand why that U-haul rental area has most of the trailers in the palm beach gardens area. If there was an alternative I would be using it.

Richard P. 
Clasificación:
5.0

No at this time. Excellent customer service

Larry H. 
Clasificación:
5.0

What a wonderful group of people at this location! Great personalities, sense of humor and excellent customer relations skills!! Look forward to referring and using this location again!!!

Norma S. 
Clasificación:
5.0

Wonderful young man helped me while it was raining. Great customer service! Will use again!

James D. 
Clasificación:
5.0

The employees who work at this location are friendly and always helpful.

Lyonella C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Samantha C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marci D. 
Clasificación:
5.0

the employees where extremely nice and helpful, I was very happy with the service

Michael S. 
Clasificación:
5.0

Nothing all people we encountered were Very friendly , knowledgeable,and professional

PETER B. 
Clasificación:
5.0

I may very well be your top renter at that location everyone's always super

Calvin B. 
Clasificación:
2.0

Boxes were preordered, prepaid and listed as to be ready upon my arrival. Not the case - half the order was unavailable and the rest had to be assembled. Some of the staff were quite pleasant and helpful, however one was most unpleasant. Upon return, only one person was on duty and the wait time was unacceptably long.

Robert M. 
Clasificación:
5.0

Super friendly staff thank you

Mariya S. 
Clasificación:
4.0

The person at the front desk for check-in was a little rude. She wasn't polite at all and reacted to an innocent question from me like I was being unreasonable. I asked why she had to ask me all the same questions I'd already answered online and she replied very curtly that she was just verifying. I didn't think the curtness was necessary. The 2 gentlemen I deslt with when actually picking up and dropping off the truck were quite polite and professional. No problems there.

Kevin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Devin S. 
Clasificación:
4.0

Wait to check in was a bit long due to only one person working at my appointment time. Once I made it to the head of the line, check in was quick. Equipment hook up was quick and very professional.

JASON G. 
Clasificación:
5.0

El cliente no dejó un comentario.

jamie D. 
Clasificación:
5.0

Very personable

Patricia D. 
Clasificación:
4.0

Because I brought trailer back after hours, I was asked to use U-Haul app to check out. App did not work on 2 android phones. App asked me to take a picture inside the trailer but would not save a picture and did not allow me to proceed with check out.

Leonid L. 
Clasificación:
5.0

My reservation was changed due to truck was not available at selected pick up location. The second location Discounts Auto Mall was not open at 10am plus truck size was not on location. This two locations where conveniently within a mile away. No one call or sent a text message to inform me. I needed to call and another location was given to me as only location with selected pick up size truck. Added 15 additional mile to allowed free miles from location to my house. All those changes by U-haul were not convinced to my schedule time to load and unload, to the available people to help me was decreased from 7 to two. Nevertheless the service was good, thanks

Fernando P. 
Clasificación:
5.0

Everyone was friendly and knowledgeable so I understood everything thoroughly and had a good experience.

Amy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marion N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melissa P. 
No se han enviado comentarios para esta ubicación.

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