Customer Reviews for U-Haul of North Palm Beach

5,949 comentarios

9225 Hwy A1A Alt   Palm Beach Gardens, FL 33403
(North of Northlake Blvd)

(561) 848-0673

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(561) 848-0673

9225 Hwy A1A Alt
Palm Beach Gardens, FL 33403
(North of Northlake Blvd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Need a larger location for volume.

EDWARD F. 
Clasificación:
4.0

I could not get the app to work

melvin W. 
Clasificación:
4.0

Staff was friendly and fast

Brian J. 
Clasificación:
1.0

Truck had heavy smoke smell. Mileage and gas was under reported at the time when I picked it up. I took pictures for proof of the mileage and gas. They refunded the gas charge, but I still have not been refunded for the 42 miles that I was over charged s

JEFFREY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL J. 
Clasificación:
2.0

Waiting on the correct bill

Lewis F. 
Clasificación:
5.0

El cliente no dejó un comentario.

meryl S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES D. 
Clasificación:
5.0

This experience was awesome.

Alma H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gena B. 
Clasificación:
3.0

The location is tight. Not enough parking . The girl working the register didn't seem to give a care in the world. She was slow and had a poor attitude. If she worked for me she would be fired in a heartbeat.The next day I went to pick up A trailer and the male cashier was super helpful and friendly

JASON C. 
Clasificación:
3.0

When I went to the back to pick up my trailer, I had to wait for the young man to finish his cigarette before he helped me. I don't think that a customer should have to wait for assistance while two employes sit on a bench smoking.

JAMES R. 
Clasificación:
5.0

Quick pickup and return. Professional staff. Spotless office and lot. Brand new van!

Howard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Felicia G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kevin D. 
Clasificación:
5.0

Nada

Debby V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew K. 
Clasificación:
1.0

Your employees need better customer service training. Never seen such a rude counter person that would talk bad about a customer in front of them. Reserved a pick up and trailer, called a hr before to confirm reservation and make sure equipment there, showed up and no truck. And was told it was my fault for reserving the same day.

Dominick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT O. 
Clasificación:
5.0

I rent trucks often and this location is excellent. This rental was smooth and easy.

Kim P. 
Clasificación:
3.0

Your online drop off sucks!

TIMOTHY STEPHEN H. 
Clasificación:
5.0

the van did smell like smoke.but all the people were great!

Lydia L. 
Clasificación:
1.0

The truck broke down and was leaking antifreeze inside the truck and was blowing out unsafe air and was not safe to drive. I haul should check there trucks and make sure the safe to drive.

Ciara B. 
Clasificación:
2.0

El cliente no dejó un comentario.

John F. 
Clasificación:
5.0

Tim was a great help during our pickup, even though we arrived at opening, and he was very busy checking in returned equipment. Seamless transaction, and dropoff was easy too!

Steven M. 
Clasificación:
5.0

El cliente no dejó un comentario.

harold H. 
Clasificación:
5.0

Prompt and respectful

DONALD V. 
Clasificación:
4.0

Upon my return Malcolm was very welcoming and polite. Guided me through the entire return process.

Guillermo L. 
Clasificación:
5.0

In my opinion every was amazing no complaints on my end the workers were amazing and every nice and helpful

Anthony H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Taylor G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kurtis B. 
Clasificación:
3.0

Location to small. Very hard to access

John G. 
Clasificación:
5.0

This location is professional, friendly and do an excellent job regarding customer service.

CHRIS Z. 
Clasificación:
3.0

Windshield was filthy! Right side mirror was off kilter! Very dangerous.

James C. 
Clasificación:
5.0

Very courteous staff

NICHOLAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Delmer R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele I. 
Clasificación:
5.0

The front desk workers were very fast and efficient on getting me into a truck.

Christian C. 
Clasificación:
5.0

Everything was a good experience. Maybe when store is busy, have a queue from here sign.

JEFFREY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda G. 
Clasificación:
3.0

Overall experience was acceptable. The person in the office who checked me in and took care of paperwork seemed like he had a long day, I did check in after 6pm so that is understandable. The gentleman in the yard were very friendly when picking up and dropping off, kudos to them, especially working in the sweltering heat of South Florida all day.

Adam B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard F. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRADLEY H. 
Clasificación:
3.0

El cliente no dejó un comentario.

NOEL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kurtis B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley H. 
Clasificación:
5.0

El cliente no dejó un comentario.

steve M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony P. 
Clasificación:
4.0

Should have side doors unlocked as that is where the parking is located

Patricia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott A. 
Clasificación:
5.0

Just make sure tires are inflated fully.

Kim P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eddie V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaundelyn E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent S. 
Clasificación:
5.0

Excellent service thank you!

Leroy R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Leslie A. 
Clasificación:
5.0

Nothing really….

MARTIN G. 
Clasificación:
5.0

Everyone I encountered at this location was friendly and helpful. I was there 3 times during the course of my move, and each time it was the same even with different people working.

Justin J. 
Clasificación:
4.0

The agent who checked me in corrected my rental quickly.

Aaron S. 
Clasificación:
1.0

I reserved a truck along with 3 hand dollies and 1 furniture dolly l week ahead of time. The truck had only 1/4 tank of gas and only 2 hand dollies were available. This was not the first time o have rented from this location and the reservation was placed a week ahead of time.

Jeffrey O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robinette S. 
Clasificación:
3.0

Customer service improvement. There is a lady that's work there she have no bedside manners at all .

Paula W. 
Clasificación:
5.0

From the last experience the only way for it to be better is have the gas tank full, so customer does not have to stop for gas immediately. Everything else was perfect!

Kim P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reid M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gilbert A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ganesh P. 
Clasificación:
5.0

Keep doing what they're doing! This is the second time I've used them and both times was very satisfied. I will certainly recommend them to others!

Tom O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matthew A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William C. 
Clasificación:
5.0

I use this U-Haul location on a regular basis. The Staff is always friendly and makes the experience quite pleasurable. I make my appointment online and it helps expedite the process. I love the fact that I can make my appointment, enter my information, and I am ready to go!

Richard O. 
Clasificación:
5.0

The employees are all very nice and are very helpful and did a great job helping me. Keep up the good Job!!!!

Cathy G. 
Clasificación:
5.0

Keybox/drop box lock is broken. I was very nervous leaving the keys after hours.

SEANA G. 
Clasificación:
3.0

The place just feels like a hot mess. The people were nice enough but everything seemed like no one knew what was going on. This is my 4th time using the location and it's always felt this way. In my limited opinion, the location lacks structure.

Jeremiah P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Esther D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason S. 
Clasificación:
5.0

This location totally saved our move! After speaking with a rep in scheduling who assured me that 9377 Hwy A1A Alt Palm Beach Gardens did indeed have a truck for us - that was not true at all. They had not been a U-Haul location for some time according to the clerk working behind the counter. Luckily, we drove down to this location and spoke to Theresa Hall who was so kind and understanding. She tried to help us and looked at other locations. They normally have local rentals only but Timothy (TJ) Lowery took pity on us, upgraded the truck, & we were on our way. The truck was clean & drove well. I would definitely recommend & use this location in the future!

Daryl D. 
Clasificación:
5.0

El cliente no dejó un comentario.

alfredo P. 
Clasificación:
5.0

Nothing! Very pleasant to do business with. Explained everything properly. Couldn't have been any nicer. That's the place to go!!

yvette W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marie S. 
Clasificación:
5.0

Convenient location, the agent was very quick and efficient when I dropped off outside, didn't need to go inside.

David Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Q'Jannis W. 
Clasificación:
5.0

No improvements needed Staff very friendly and helpful always with a smile on their face Keep up the great work

Angel O. 
Clasificación:
5.0

Very helpful staff. A+.

Kurt E. 
Clasificación:
4.0

Love the air freshener in the trailer!

Varesha M. 
Clasificación:
5.0

Mobile verification of return was really great. Literally a 5 minute return.

Christopher L. 
Clasificación:
4.0

During a very busy time the staff handled my pick up in a timely manner and all were professional. I had to extend by 24 hrs and the phone support was excellent

Thomas F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Milton S. 
Clasificación:
5.0

Excellent service

SRINIVASA D. 
Clasificación:
5.0

Police were performing a sting due to missing trailers so when we pulled in after hours we were accosted and held at gunpoint until cleared. Other than that it was a great experience.

JON F. 
Clasificación:
5.0

El cliente no dejó un comentario.

stacy K. 
Clasificación:
2.0

This drop off location was over-crowded with trucks and trailers, very little room to manuever.

DAVIDALAN W. 
Clasificación:
5.0

Excellent customer service

William A. 
Clasificación:
5.0

Every time I do a one way The pickup location tells me To drop at the nearest location to my destination And when I get there I get sent somewhere else What a waist of time Extremely poor service

jim M. 
No se han enviado comentarios para esta ubicación.

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  • Ícono de camión de mudanza
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    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
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    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de contenedor U-Box
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    ¡Enviamos de un lado al otro de la ciudad o del mundo!

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    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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