Customer Reviews for U-Haul of North Little Rock

2,408 comentarios

601 Cypress St   North Little Rock, AR 72114
(I-30 & Broadway Ave)

(501) 758-2924

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(501) 758-2924

601 Cypress St
North Little Rock, AR 72114
(I-30 & Broadway Ave)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Todd R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bernabe M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Billy C. 
Clasificación:
5.0

The gas milage was poor.

Johnnie B. 
Clasificación:
5.0

Extraordinario servicio al cliente

jesse H. 
Clasificación:
5.0

very good attention and the contract process was very easy..recommended 👍

ElmerD N. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Grady S. 
Clasificación:
5.0

Manager there is a young guy who Seems very sharp good guy

JOHN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nekari G. 
Clasificación:
3.0

see other comment

Jack B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda P. 
Clasificación:
5.0

I am still expecting a $50 refund from the reservation guarantee. I had initially rented my uhaul in Cabot AR, but my reservation was cancelled at 12:51 on the day of my reservation (4pm at Other Peoples Treasures Storage). The NLR location was fantastic, but it was still frustrating that I had to arrange a last minute reservation. I was on hold for almost 30 minutes before I was able to speak to a representative. I understand that the family using the vehicle prior to my reservation extended theirs, however Uhaul has an advertised reservation guarantee, which I would appreciate being honored. ¡Gracias!

Amber E. 
Clasificación:
2.0

No dolly available. And not fully mobile functional

Joshua P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dominique B. 
Clasificación:
5.0

Awesome customer service. Great experience

Del M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee I. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather R. 
Clasificación:
5.0

Excellent customer service

DAVID R. 
Clasificación:
5.0

Nada

JIMMY W. 
Clasificación:
5.0

Great customer service. Moving is never a pleasant experience but the team at this location made it so much easier! ¡Gracias!

Bridget P. 
Clasificación:
5.0

No improvements at this point.

Kelly R. 
Clasificación:
5.0

The most friendly, helpful staff I have ever encountered at a service provider. Only issue was that I had reserved a dolly, but they didn't have one available to rent so I had to purchase.

Dustdean J. 
Clasificación:
4.0

I didn't get the dolly I paid for and was never give a refund.

Marian M. 
Clasificación:
5.0

Austin was very helpful. But the truck was very annoying. There was something loose and the 6.5 hour move was awful and loud.

Rachel F. 
Clasificación:
1.0

The opening manager didn't arrive until 715 and the business is supposed to open at 7… customers and employees were waiting on manager to arrive.. that doesn't speak to highly of the business

yusuf A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob R. 
Clasificación:
3.0

Ordered a 20 foot and got a 26 foot. Then got charged over 700 dollars for another reservation and had to wait 3 days for refund, it was a bad experience and wish it was better.

Jason S. 
Clasificación:
4.0

No comments about pick up or drop off. The rental itself was terrible. The online e process, chat, call back and confirmation process was terrible. The location was changed. I called many times to confirm yet despite being told I would get a call, I did not. I called to confirm. Mileage was not adequate a trip. Mileage may have been ok for most direct route (small country roads) but the way Waze directed us on interstate was further. I was charged for extra miles even though we returned the truck days earlier than required.

Jerry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

delton M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

I pulled in at the VERY end of a Monday and Hope was FANTASTIC! She took the time to help me get the trailer unhooked and even helped me check it in (although she did not have to). She was truly an example of STRONG customer service.

Autumn B. 
Clasificación:
5.0

Provide better parking area for customers vehicles. Maybe have a designated parking area for the U-Hauls and one for customers.

Clarice A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jw M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sadar M. 
Clasificación:
5.0

Everything was super quick and efficient and everybody was extremely kind and helpful!

MOJADESINUOLA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jalnatho T. 
Clasificación:
3.0

Make sure that any extra equipment like dollies are included in the order.

Zach L. 
Clasificación:
5.0

Ask more questions. I needed a hitch ball, and there was a lot of confusion about that. They could have just looked at my car and figured out what we needed.

MARTIN R. 
Clasificación:
5.0

Nothing the service was great!!!

JIMMY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carenda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina F. 
Clasificación:
4.0

El cliente no dejó un comentario.

ryan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan V. 
Clasificación:
5.0

Nothing she was very very professional and friendly!!!

JIMMY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Demita H. 
Clasificación:
5.0

El cliente no dejó un comentario.

delton M. 
Clasificación:
5.0

Nothing the service was excellent!!!

JIMMY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melinda S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tyrone W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLEN F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Drew B. 
Clasificación:
3.0

please make sure equipment is in working order. its no fun finding out a signal light isn't working by being pulled over. The trailer i rented the passenger side signal light didnt work. But the employee said all lights were working when we tested them. He lied to me, when he could have fixed the problem with a new light.

Jonathan W. 
Clasificación:
5.0

Professional, expedient, & knowledgeable. Pleasant to have her assistance.

Antione M. 
Clasificación:
4.0

El cliente no dejó un comentario.

katrina W. 
Clasificación:
5.0

El cliente no dejó un comentario.

hiryam L. 
Clasificación:
3.0

No

Jw M. 
Clasificación:
1.0

Let me start by saying I Reserved a U-Haul pickup online and when arrived was denied my Reservation because I used my debit card not a credit card even though I had $100 cash for a deposit and was forced to accept a box truck in its place because I was towing my camper to a storage facility to prevent the city from taking it, This entire situation would have never happened if your website would have denied my debit card I would have deposited money in my US Bank card and used it for the reservation instead. It cost me $10 more for the rental $25 in because it's a gas guzzlers and went over my mileage because I missed the sign for the storage facility because the windshield wipers were worn out and could barely see when it started raining, I've never had any problems renting from U-Haul before but after all this I think I'll be look in to other companies for my future hauling and storage needs

Shawn S. 
Clasificación:
5.0

The staff was really friendly and helpful, and got me on my way quickly. 10/10

Chase G. 
Clasificación:
4.0

Be very clear to customers on the time of day when a truck is due back. I said I needed a truck until Sunday, the end of the day that is. I was set up for a 10:00 am return and it was not verbally noted to me upon reserving and picking up. If a customer needed a truck on a Sunday, why would U-Haul believe bringing it back in the morning would be understood. This cost me double the daily rental to bring it back during the afternoon as needed. U-Haul needs to be direct on the time a truck is due back or not have a hardline drawn on return times.

robert A. 
Clasificación:
5.0

You guys are excellent

Sandra B. 
Clasificación:
5.0

Nothing !!$

Connie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONSHARRAE M. 
Clasificación:
5.0

Very friendly and helpful staff! Loved working with this U-Haul location.

Gabriel S. 
Clasificación:
5.0

Please don't forget dolly/furniture pads

Mohammad K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mary A. 
Clasificación:
5.0

This location is the best. The customer service was excellent, they had everything I needed for my move, the staff was welcoming and friendly, and everything was handled efficiently. The manager Breauna is great! I highly recommend this location.

lacey C. 
Clasificación:
5.0

The air conditioner on my particular truck blew cold, but it didn't blow very strong. Other than that the truck was great, staff was friendly, and pick-up/drop-off process was a breeze.

Jennifer M. 
Clasificación:
4.0

Great customer service!

Rebecca F. 
Clasificación:
3.0

The mileage seems as if it wasn't calculating right it was very impossible that I went the amount of miles it read the miles were going up at a fast rate the speedometer has to be rigged it would go up a mile after a half of a mile im pretty sure the speedometer is not accurate i definitely will be looking into

Shamika W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shanitta W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derrick S. 
Clasificación:
5.0

manager was very helpful

Sophie F. 
Clasificación:
5.0

Also great service. Overall a great experience.

Joshua B. 
Clasificación:
4.0

Keep doing what your doing!!

ROGELIO C. 
Clasificación:
3.0

We were there after business hours. We were able to leave the U Haul truck there with no problems.

Sharon D. 
Clasificación:
4.0

El cliente no dejó un comentario.

LORA W. 
Clasificación:
5.0

The lady who helped me was fantastic. I can't remember her name.Very curtious and had me smiling.

DANIEL N. 
Clasificación:
4.0

Everything was just fine.

ROGER S. 
Clasificación:
5.0

Wry pleased. Check in and out was very quick.

EVERETT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORI H. 
Clasificación:
5.0

Extraordinario servicio al cliente

Lori H. 
Clasificación:
3.0

El cliente no dejó un comentario.

DORESA L. 
Clasificación:
5.0

Just continue being courteous

Lawrence H. 
Clasificación:
3.0

El cliente no dejó un comentario.

JUDITH S. 
Clasificación:
5.0

Polar opposite at the drop off. Staff were excellent. Cheerful, polite, and efficient.

Philip V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC W. 
Clasificación:
5.0

Not a thing. Bre was superb!

JEREMIAH M. 
Clasificación:
5.0

Nothing. The General Manager has the best customer service skills that I have experienced in a long time. The lady is gracious and took time to help me upload information needed to rent a vehicle.

Edward S. 
Clasificación:
5.0

The agent that helped me was very good and professional

LARRY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Coreese W. 
Clasificación:
3.0

Dolly conveyor belts did not work.

Justin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alfonso H. 
Clasificación:
5.0

The lady at the desk was wonderful. Very helpful with renting and drop off will use this location again

HEATHER H. 
No se han enviado comentarios para esta ubicación.

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