Comentarios de los clientes para U-Haul of Madison Heights

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul of Madison Heights

Clasificación general:

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scott S.
Clasificación:

Nothing, this was the best experience I have ever had renting equipment. The staff was so friendly amd helpful, some of the best customer service I have ever had!

Renee C.
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El cliente no dejó un comentario.

Jordan W.
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El cliente no dejó un comentario.

William F.
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Great experience overall. Online reservation and check-in was quick and simple, employees at the store were polite and helpful, and I would have no problem using U-Haul or this specific location again in the future.

Sam H.
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El cliente no dejó un comentario.

Scott C.
Clasificación:

I had originally reserved to pick up at the Maple/Crooks location in Troy which was within walking distance of my apartment since I could not leave my car at the UHaul pick up location. I received a call two days prior to say I had to pick up at Madison Heights. This is the second time UHaul has switched locations on me. I don't understand why the truck can't be brought over to the original locations.

randy S.
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Not much really...great job!

Michael P.
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El cliente no dejó un comentario.

Erik C.
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El cliente no dejó un comentario.

Jannese H.
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Everything went smoothly, from the pickup, to the drop off. Your employees are professional, knowledgeable & efficient. Thank you for your business, you provide a great service.

Terry E.
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El cliente no dejó un comentario.

Robin O.
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El cliente no dejó un comentario.

Kim S.
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El cliente no dejó un comentario.

Briana B.
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El cliente no dejó un comentario.

ADAM GENE D.
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We had the uhaul less than 24 hours and still charged for 2 days, very disappointed. We should get a partial refund

Michael E.
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El cliente no dejó un comentario.

ANDREA M.
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The customer service rep at this location was not wearing a mask. This was unprofessional.

Peter H.
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El cliente no dejó un comentario.

CORDELL WILLIAM R.
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Everything was good but the truck sounds the starter is about too go out any second.

IMAD A.
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Nice guys

JAMES C.
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The two gentlemen that helped me get a dolly were amazing! They got my information and had me on my way in no time. Excellent service!

ALEXANDER T.
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refunded me the discount I should have received at pick up. very much appreciated the service at this location!

Andrea M.
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El cliente no dejó un comentario.

Michael F.
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Received surprise charges on final receipt. Gas was returned at same level as received. Wasn't happy with unexpected charges but could not find original receipt to dispute. Should be more clear about these at time of pickup. Cost an extra $20 that I hadn't planned.

andrew Z.
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El cliente no dejó un comentario.

Michael D.
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Representatives both at trailer pickup and drop off were efficient and personable.

Debra B.
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El cliente no dejó un comentario.

Zadie C.
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Pay customer back money for overpayment on gas that was put in truck by mistake.

Jeffreyraymond P.
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El cliente no dejó un comentario.

sujit A.
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El cliente no dejó un comentario.

chauna A.
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Need improvement on your referral program

andrea K.
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El cliente no dejó un comentario.

Dale J.
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I have moved about once every 11 months for the past 12 years. Most of the time I dread doing business with Uhaul but there arent many other options. This was without a doubt the best branch I have ever been to. The associates were fast, courteous, professional and helpful. I would be happy to do business at this branch again.

mike R.
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I have used this location in the past. Always friendly, Always professional, Always helpful. Highly recommended.

Atavia D.
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Make sure the miles are right with the truck. They had the wrong miles for a different truck other than that everything was ok

Gwen R.
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This location is the BEST u-haul. The equipment is always excellent and so is the customer service.

Thomas F.
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El cliente no dejó un comentario.

pam D.
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El cliente no dejó un comentario.

Christopher H.
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The employees were nice and very helpful but our truck had a huge leak in the roof and damaged some of our stuff in the move.

LaDonna I.
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El cliente no dejó un comentario.

William W.
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I booked a truck to be picked up at a location near the location of my move. I was called the night before and told the truck was located more than 10 miles across the City of Detroit from the location that I had reserved. So instead of walking to pick up the truck I needed to get a ride and reschedule my helpers due to that inconvenience. This is a totally inexcusable "bait-and-switch'. What gives Uhaul? It is ridiculous that your management can not honor a simple commitment to deliver a vehicle as agreed upon. I will book with you competition in the future even if they cost more. I refuse to support a company that does not fulfill their commitments.This is not reflection of the Madison Heights location. It is a criticism of corporate policy.

christine H.
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Customer service was excellent. Timothy was most helpful. Would use again

Dale D.
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El cliente no dejó un comentario.

Joanne N.
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El cliente no dejó un comentario.

Cooper C.
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El cliente no dejó un comentario.

Thomas C.
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Trailer wiring was hanging down wheel fender was damaged and bendvery close to the tire. Trailer was difficult to detach. One way rental was too costly.

Clifford L.
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Great experience, very simple online entry. In store experience smooth. Upon return receiving staff member ask if and concerns with truck, having back ground in field just mentioned front suspension is loose.

Armando O.
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El cliente no dejó un comentario.

Jeffrey L.
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El cliente no dejó un comentario.

David H.
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I know its not in your control but grab hand handles in the front cab on the ceiling would be beneficial, because the van lacks suspension. It would make it a smoother ride when driving over bumpy road without a load

MARK H.
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El cliente no dejó un comentario.

Scott F.
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Line was long maybe more staff but I understand the times we are living.

GORDON M.
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El cliente no dejó un comentario.

Samuel H.
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El cliente no dejó un comentario.

James G.
Clasificación:

Everything went very smooth! Ty Tim for taking good care of me!!!

selestine M.
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You are a two day rental forces customers to overpay. I only needed the rental for one day so I paid for two days which I didn't use.

Acheampong J.
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The van smelled like smoke. It would be helpful if the company cleaned it thoroughly.

Craig L.
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El cliente no dejó un comentario.

jerry S.
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El cliente no dejó un comentario.

Andrzej M.
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El cliente no dejó un comentario.

Angela A.
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El cliente no dejó un comentario.

Christopher B.
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El cliente no dejó un comentario.

Derek A.
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El cliente no dejó un comentario.

Christopher B.
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El cliente no dejó un comentario.

Arthur C.
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El cliente no dejó un comentario.

Stephanie B.
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Customer service was great

Roderick M.
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El cliente no dejó un comentario.

Gregory H.
Clasificación:

Great costumer service

Charles C.
Clasificación:

All good

Roberto C.
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El cliente no dejó un comentario.

dennis S.
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El cliente no dejó un comentario.

Dennis K.
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The personnel from pick-up to return were outstanding!

moira M.
Clasificación:

El cliente no dejó un comentario.

Megan Z.
Clasificación:

El cliente no dejó un comentario.

Deborah C.
Clasificación:

Great job

Richard N.
Clasificación:

Uhaul should require full fuel tanks. I signed that the fuel was 3/4 full, but within a block, it had dropped to 5/8 tank. I am a retired auto electrical engineer, and fuel tanks are not accurate, except at "full".

Beau P.
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El cliente no dejó un comentario.

Jonathan S.
Clasificación:

The only thing I could think of is an easier online check in process. But really, it went quite smoothly.

William K.
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El cliente no dejó un comentario.

John Z.
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El cliente no dejó un comentario.

MATT B.
Clasificación:

El cliente no dejó un comentario.

ryan M.
Clasificación:

El cliente no dejó un comentario.

Marvin F.
Clasificación:

excellent service and vehicle

John M.
Clasificación:

Keep up the good work!!

dean D.
Clasificación:

El cliente no dejó un comentario.

eugene C.
Clasificación:

El cliente no dejó un comentario.

Nathan B.
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El cliente no dejó un comentario.

lisa M.
Clasificación:

El cliente no dejó un comentario.

John V.
Clasificación:

Te after hour drop off procedure was much simpler when you could just out a copy of the contract into the drop box

Gerald R.
Clasificación:

Bay light did not work. Online return could not obtain location on Android phone using Edge browser. With the warning that there is a charge for returning the truck to a wrong location, the user should have been able to continue the return process without the location confirmation.

Dana M.
Clasificación:

El cliente no dejó un comentario.

Stojan A.
Clasificación:

Great service , friendly associates , great experience all Around and a fantastic price for a motorcycle trailer rental . Thanks again

Randell T.
Clasificación:

El cliente no dejó un comentario.

Sarah S.
Clasificación:

El cliente no dejó un comentario.

Gerald R.
Clasificación:

Great staff. The appliance dolly was not in the best condition, but got tht job done.

CHARLOTTE ELAINE M.
Clasificación:

El cliente no dejó un comentario.

Sara H.
Clasificación:

This locations smelled very strong of marijuana as soon as I walked in - the UHaul truck even smelled like it inside the cab. I also noticed the check engine light was on in the vehicle and came back in and the guys were very passive about the problem. They said it was something about an O2 sensor and it's fine...I know, know that this can be fixed or the light to be remedied. I had very little confidence in the place.

carol W.
Clasificación:

El cliente no dejó un comentario.

Thane H.
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El cliente no dejó un comentario.

Richard L.
Clasificación:

Prompt and Courteous, The kind of service I expect and enjoy. Very helpful employees

No se han enviado comentarios para esta ubicación.

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